Victor Lopez
Victor Lopez at Ocean Cadillac
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Victor Lopez

General Sales Manager

Ocean Cadillac

17800 Ipco Rd
Miami, FL 33162

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4.4
26 Reviews

Industry Experience

7 yrs, 1 mo

Specialties & Trainings

Cadillac Certified

4.4

26 Reviews

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26 Reviews of Victor Lopez

December 04, 2024

Dealership Rating
Employee Rating

We had an incredible experience working with Enrique at Ocean Cadillac. He went above and beyond, putting in an immense amount of effort to make what felt like the impossible happen—and he succeeded! His d More

by MICHAELT90
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Enrique Capiro

Dec 04, 2024

Ocean Cadillac responded

Thank you so much for choosing Ocean Cadillac! Please let us know if we can be of any more assistance. Sales Manager - Victor Lopez (954) 471-2704

December 02, 2024

Dealership Rating
Employee Rating

It was my first time here in Ocean Cadillac, I had a good experience overall. My only complaint would be that they should improve the access road to the dealer even though it is not part of their property, More

by MIGUEL H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Henry Sotolongo

Dec 02, 2024

Ocean Cadillac responded

Hi Miguel: Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

November 27, 2024

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Employee Rating

From my first phone call with Willy, thru the entire search, car instructions which are more detailed with the new vehicles, to negotiations and delivery of my brand new car!! Willy was great! A delight More

by SK
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Nov 27, 2024

Ocean Cadillac responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Willy! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

November 14, 2024

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Great service the entire staff made it the easiest purchase I’ve ever made will continue to do business with ocean Cadillac Maritza was an amazing sales person attentive to my needs and understandin More

by ROBHERR72
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Nov 16, 2024

Ocean Cadillac responded

Thank you so much for your excellent review! We are so glad that Maritza had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

November 02, 2024

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"Ocean Cadillac's staff is truly exceptional! From sales to service, every team member demonstrates outstanding expertise, kindness and commitment to customer satisfaction." More

by DBA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 04, 2024

Ocean Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 01, 2024

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Jacob was amazing to work with. After experiencing two hurricanes and losing my vehicle, he was empathetic, straightforward and helped me navigate a purchase from a distance. Then Z More

by BOB.GURSKIS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zachary Dehring, Jacob Joseph

Nov 04, 2024

Ocean Cadillac responded

Thanks for your feedback on your recent visit to Ocean Cadillac. It's great to hear that Jacob and Zachary were able to assist you and that you had such a positive experience.

October 29, 2024

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Employee Rating

Angel fernando And Victor were very honest through the process. We actually are paying for a car that we like not a high amount for a car that has a low price. This car is beautiful perfect for me and my More

by Gcintron73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Willy Polanco, Fernando Diaz , Angel Rodriguez

Oct 29, 2024

Ocean Cadillac responded

Here at Ocean Cadillac, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

September 27, 2024

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Employee Rating

Based on my experience, I would not recommend them. Poor communication and customer service, saying things they'd do and then didn't follow through on, just wanted the sale. More

by JVOMASKA
Recommend Dealer
No

Other Employees Tagged: Zachary Dehring, Fernando Diaz

Oct 01, 2024

Ocean Cadillac responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

September 21, 2024

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Employee Rating

Best experience ever when purchasing a car. Very easy to negotiate. Victor was the best. More

by GOTANO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 22, 2024

Ocean Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 06, 2024

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Employee Rating

Whole staff was amazing there honest and keep there word i though incould get approved zav Victor and Angel made it happen More

by GURU305TR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 06, 2024

Ocean Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Victor and Angel, and we look forward to working with you again.

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