Victor Lee

Bo the salesman was wonderful…10/10… The manager/ finance ( 4 individuals) was absolutely the worst …..waited hours two different days w/o contact. We were cash payers… have purchased 11 cars in 22 y finance ( 4 individuals) was absolutely the worst …..waited hours two different days w/o contact. We were cash payers… have purchased 11 cars in 22 yrs on Oahu…the worst management I have ever had to deal with or not… Jody Nicholson More

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My wife bought a honda civic here. The finance guy snuck in an expensive warranty. We told him we didn't want any and he still added it. They delete my reviews on Google and blocked me The finance guy snuck in an expensive warranty. We told him we didn't want any and he still added it. They delete my reviews on Google and blocked me on Instagram. Stay far away from this dishonest place. More

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Honda Windward has been great to me & my family. I have leased my last 5 cars from them. Justin Baker was the gentleman who helped me today with my service & recall. He was great! I have leased my last 5 cars from them. Justin Baker was the gentleman who helped me today with my service & recall. He was great! More

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I trust Honda Windward with my car whether it's for a safety check or when it needs servicing. safety check or when it needs servicing. More

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From my experience, I believe that Honda Windward is the best “Honda Dealership” on Oahu. At Honda Windward, it’s wonderful having your calls answered by a courteous Receptionist who will immediately conne best “Honda Dealership” on Oahu. At Honda Windward, it’s wonderful having your calls answered by a courteous Receptionist who will immediately connect you to an individual, or department of your choosing. Unlike other Dealerships where your call is fielded to a battery of options, never connecting to a “live individual” — & waiting days to receive a return call. More

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It was an amazing service! Thank you! I feel safe again and out on the road again! Thank you! I feel safe again and out on the road again! More

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Excellent service from start to finish on the purchase of our new Honda HRV. Our salesman Alvin Nonales was awesome. Very professional and personable. He kept us informed and explained everything thorough. S our new Honda HRV. Our salesman Alvin Nonales was awesome. Very professional and personable. He kept us informed and explained everything thorough. Sales Manager Frank Scimeca and Victor in finance were also so great. Easy going and professional. We felt like family. I highly recommend Windward Honda! ⭐️ ⭐️ ⭐️⭐️⭐️ More

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Excellent service, follow-up, and experience buying a new car at Honda Windward. Sales people were helpful, personable, and courteous in explaining options. Not pushy at all. Also, we are extremely satisf car at Honda Windward. Sales people were helpful, personable, and courteous in explaining options. Not pushy at all. Also, we are extremely satisfied and happy with our new car. It is great! More

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Excellent service. Walked me through the entire process and explained everything. Highly recommend Honda Windward and explained everything. Highly recommend Honda Windward More

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Probably the most pathetic dealership I have ever dealt with. I purchased a vehicle from this location and had a mediocre at best, buying experience. Then not even 2 weeks after me purchasing the vehicle, with. I purchased a vehicle from this location and had a mediocre at best, buying experience. Then not even 2 weeks after me purchasing the vehicle, it started to overheat. I informed the dealer and they advised me to bring into their service center. after the vehicle sat for 3 days, I was told it was ready. The techs were unable replicate my issue (I informed them that the vehicle might be leaking coolant and it was showing low.) the vehicle was not ready due to incompetence. The techs could not get my breathalyzer device reset even though they were provided clear instructions by the manufacturer on how to bypass and reinstall it. This took an additional 5 days to get my vehicle back after constant pressuring for them to get this fixed. Once i received my vehicle, less than 2 days later it started overheating. At this point the dealership refused to help me address the issue and began trying to wash their hands of the issue. I was ignored, and received no calls back or responses to emails I sent. Once I finally did hear back, the sales manager Craig proceeded to condescend to me about the nature of a used, as- is vehicle and how his shop (a glorified jiffy lube) couldnt handle the issue. Not only did they ignore me and not check the leak out, they proceeded to blame me for the issue as if I was making it up. At no point were any of my requests unreasonable. I wanted them to simply fix the thermostat or fix the leak. They did neither and claimed they tried to work with me. Avoid this dealership. Avoid Craig Hirsch. Avoid The salesman by the name of Robert. Avoid Mel Ramos. Every chain in this transaction link is weak and will end up in headaches, frustrations, missed days at worked, missed money and many more negatives that far outweigh any benefit this sorry excuse for a dealership could ever give. More

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