Victor Gutierrez | Page 5

The people were nice guys but what is always disappointing with car dealers is that once they know you like a car and want it they tend to take advantage of the customer by not really dealing fa disappointing with car dealers is that once they know you like a car and want it they tend to take advantage of the customer by not really dealing fairly or giving a fair deal. Also they may suggest practices that are somewhat unsavory which in turn forces you to wonder if they are dealing with you the same way. I my piticular case with the automobile that I chose they didnt really know that much about the car and even though the car was "inspected by the mechanics" there is a significant rattle coming from the back of the car that I didn't notice at first viewing and the car pulls a bit to the left so I guess that they didn't notice after all its a used car but it s a 20k used car and I feel sightly taken, won't evet go back..... More

by davewf23 Verified Customer Verified Customer

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Good experience with team at Infinity of Lynnwood. Easy process without pressure and completed transaction fast Easy process without pressure and completed transaction fast More

by 7molls Verified Customer Verified Customer

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Very professional - good knowledge of product. Low pressure. Wanted to make sure we bought the car of our choice. Low pressure. Wanted to make sure we bought the car of our choice. More

by dave.mcgee Verified Customer Verified Customer

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Ben was very informative, to the point and explained all my questions clearly. I was very satisfied and am looking forward to working with Ben and Infiniti Of Lynnwood whenever needed. my questions clearly. I was very satisfied and am looking forward to working with Ben and Infiniti Of Lynnwood whenever needed. More

by IVANS1357 Verified Customer Verified Customer

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People are eager to help explain to us the features of the vehicles at dealership. That is the reason I do business at this place. Keep the spirit! the vehicles at dealership. That is the reason I do business at this place. Keep the spirit! More

by renlibo Verified Customer Verified Customer

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Attentive and responsive very quickly. I purchased the car from 3,000 miles away and it was exactly what it was represented as. Highly recommended I purchased the car from 3,000 miles away and it was exactly what it was represented as. Highly recommended More

by edstuart1 Verified Customer Verified Customer

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Great experience buying my first car with Infiniti of Lynnwood. Honest people doing business, responsive, and followed through with their promises. Lynnwood. Honest people doing business, responsive, and followed through with their promises. More

by junowhatt Verified Customer Verified Customer

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Infiniti of Lynnwood is an average customer dealership . At the beginning , trying to sale the auto and their dealership to me, everyone was great and professional. As soon as they received my $5000 down At the beginning , trying to sale the auto and their dealership to me, everyone was great and professional. As soon as they received my $5000 down payment, I could not get in touch or get a return call or text or email concerning the update of the purchase or shipping and I never found out what was the actual shipping cost. Every one disappeared except Victor. But he did not address all my concerns . And I had to remind him on sending me current pictures of the vehicle and pictures when the shipper arrive. After I gave the $5000, It turn into a nightmare of customer service disconnect. That is what all average auto dealership do to customers. More

by william.lester17 Verified Customer Verified Customer

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Always great service at Infiniti of Lynnwood. Ben and the service department take great care. Thanks to Kai for helping reset the repair notifications. And to Kerry and Kyra Ben and the service department take great care. Thanks to Kai for helping reset the repair notifications. And to Kerry and Kyra More

by lsato88 Verified Customer Verified Customer

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Car was everything promised. We spent hours at the dealership. Only one person closing deals and we had to wait. Bought additional chip protection and still fighting for appointm We spent hours at the dealership. Only one person closing deals and we had to wait. Bought additional chip protection and still fighting for appointment that meets my schedule. Paid $850 for licensing that the creditor net received and they came to me for more money. Causing more delays. My trip permit ran out after 2 days and can’t legally use the car until all this gets cleared up. Good deal, but hands down poor service. More

by mdwaggon7 Verified Customer Verified Customer

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