Victor Garcia
Victor Garcia at Nissan of Torrance
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Victor Garcia

Parts Counterman

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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3.4
11 Reviews
3.4

11 Reviews

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11 Reviews of Victor Garcia

August 31, 2024

Dealership Rating
Employee Rating

I’ve never meet such a hard workeing man than Richard Burn great representative he’s very calm and very patient with customers I never walk away unhappy because the performance maintenance is the best. More

by sheiladouglas18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 06, 2024

Nissan of Torrance responded

Hello Sheila, thank you for your kind words regarding your experience with Richard. We feel lucky to have a team member like Richard on our team. It is feedback like yours that keeps us all so motivated. Our team at Nissan of Torrance looks forward to your next visit. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 21, 2024

Dealership Rating
Employee Rating

They are kind and take care of what you need to do to your car. More

by Marco Coronel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 24, 2024

Nissan of Torrance responded

Hi Marco, thank you for taking the time to leave a review for us at Nissan of Torrance. We're happy we could provide an excellent experience! Thanks again for taking the time to leave us this information about your recent visit. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 13, 2024

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Employee Rating

Torrance Nissan has top notch Service advisers and the entire team is very professional and kind. I would recommend this place to everyone who needs the best to maintain their Nissan cars More

by THEALEE36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 15, 2024

Nissan of Torrance responded

Hello Thea, we're so glad that we were able to go above and beyond your expectations! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 07, 2024

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Employee Rating

I took it because I had a little problem but they got it fixed and I got my car on time. Thank you so much. More

by SHENNYORDENEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2024

Nissan of Torrance responded

Hello Shenny, we are so pleased you enjoyed your visit to Nissan of Torrance! Please don't hesitate to reach out if there's anything additional we can do for you. Kind Regards, Elizabeth Reyes Customer Relations Manager

November 06, 2023

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Employee Rating

Very good customer service. I always take my car there for service. Would highly recommend them. More

by Shavonf@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2023

Nissan of Torrance responded

Hi Shavon, we are so happy to read such a great review about Nissan of Torrance! We're looking forward to your next visit with us! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 10, 2023

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Employee Rating

Over charges for parts that cost $50 dollars. They want $1400 to do the job then lowered it to 1000. Very arrogant even though they are ripping people off. You need to investigate this dealer bec More

by ANGEIAMOORE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 11, 2023

Nissan of Torrance responded

Hi Angeiamoore1, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Our manager David Campos would really like to speak with you more regarding this matter. Please reach out to us at (310) 536-4000 x2225. We look forward to hearing from you. Sincerely, Nissan of Torrance

December 31, 2022

Dealership Rating
Employee Rating

Management is very deceiving, especially when dealing with an issue that needed to be fixed with my vehicle. They did not fix the problem with my brand new vehicle that I now can say was manipulated into More

by MaryT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris Figueredo, David Campos, Mandez Jones, Alberto Arellano, Richard Burns , Paloma Buenrostro, Yvonne Castillo, Esteban Montorro, Manny Villegas

September 11, 2021

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Employee Rating

They are friendly ,their service is wonderful,on time,quality,doing car wash before turn over to the costumer.the part is genuine and durable. More

by Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Figueredo, David Campos, Alex Camacho, Edward Madrigal, Alfonso Garcia , Jordan Blas, Claudio Gutierrez, Manny Villegas, Albert Vu

Sep 14, 2021

Nissan of Torrance responded

Hello Lynn, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

May 25, 2021

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Employee Rating

As Always ! Great Service and very Friendly workers .all employees are with the smile ,the Facilities clean and tidy . Bathroom are clean too. Only parking is not really accommodates A lot of spot More

by HERMIEVICENCIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Reyes, Jose Enriquez, Miguel Gonzalez, Alex Camacho , Claudio Gutierrez, Eddie Rosas, Manny Villegas, Mia Young

May 28, 2021

Nissan of Torrance responded

Hi Hermie, thank you so much for your positive comments about Nissan Of Torrance! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 15, 2021

Dealership Rating
Employee Rating

Chris was a great guy, and was very helpful. The mechanics on the other hand was a different story. Picked my car up, and I broke down in the middle of the 405 freeway (3.5 miles away). Got a tow, a More

by BHENDLEY12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Chris Figueredo, David Campos, Alex Camacho, Alfonso Garcia , Jordan Blas, Claudio Gutierrez, Manny Villegas, Albert Vu, Mia Young

Mar 30, 2021

Nissan of Torrance responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. In regards to your concern and the Technician not being able to duplicate the concern has nothing to do with thinking or assuming you're a liar. You are our Customer and our top priority. Although it is disappointing to hear that we were unable to duplicate your concern as it may not be a reoccurring issue, I can guarantee that we do have your best interest at heart. Our job is to assist and provide top quality service and falling short of that is unacceptable. If you are still experiencing issues we would like to help. If you are willing to give us that opportunity please email me at ereyes@ntnissan.com We will do our best to resolve this with you. As for the concerns with masks, it is mandatory that our employees wear a mask. We will make sure that we remind everyone about this as we understand the severity of this Pandemic. Thank you for your feedback and look forward to being of further assistance. Kind Regards, Elizabeth Reyes Customer Relations Manager

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