Veronica Ostrowske

Salesperson, Kari Scherer was excellent. She provided a positive buyer’s experience for me in the purchase of my new RX, along with other representatives at the dealership. She provided a positive buyer’s experience for me in the purchase of my new RX, along with other representatives at the dealership. More

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It was a real please to work with Peter- Connie-Drew-& Roni!!! The entire team was beyond professional - courteous-understanding ! We have only owned Lexus cars for their durability -stability- quality-c Roni!!! The entire team was beyond professional - courteous-understanding ! We have only owned Lexus cars for their durability -stability- quality-craftsmanship- They are in a class of their own!!! Looking forward to many more years of working with this Lexus dealership! They are THE BEST! More

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Jennifer and the entire team were fantastic! She made the buying process quick and easy. What more can you ask?! She made the buying process quick and easy. What more can you ask?! More

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This is my first lexus ! Could not be happier with kari Scherer and the dealership ! Could not be happier with kari Scherer and the dealership ! More

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So thrilled to be driving my 3rd Lexus from the Akron/ Canton location. Kari was amazing to work with again and everyone there made the process smooth and effortless. Thank you for going above and beyond! Canton location. Kari was amazing to work with again and everyone there made the process smooth and effortless. Thank you for going above and beyond! More

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Excellent customer sales! Kari definitely loves her job and is very knowledgeable with the Lexus! She answered every question and made me feel comfortable with my purchase. A Kari definitely loves her job and is very knowledgeable with the Lexus! She answered every question and made me feel comfortable with my purchase. Also, I was impressed with her prompt responses to my calls or emails. She did a fantastic job! More

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Connie and everyone at the dealership was so helpful and professional, they really went above and beyond to help up find the perfect vehicle. professional, they really went above and beyond to help up find the perfect vehicle. More

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From the time I walked in and until I left, everyone with whom I interacted were very positive and helpful. When I entered the building, the receptionist immediately greeted me and ask how she could help. whom I interacted were very positive and helpful. When I entered the building, the receptionist immediately greeted me and ask how she could help. Shelley Turpin, a sales representative immediately walked towards me and introduced herself. She listened attentively and ask me clarifying questions which was very helpful. I explained that I wanted to sit in a Lexus is 350.tp see if I could see over the hood as well as get in and out of it comfortably. I'm short and also have had back surgery so I frequently have difficulty getting in and out of my friends' cars, No is 350s were available, but a 2025 was being delivered the next week so Shelley would call me when a car was available to drive. However Lexus 2022 was available for me to drive which I actually preferred. Shelley made an appointment for me to drive the car and the rest is history. I bought it that day! Shelley didn't high pressure me into purchasing the car .She answered my questions and provided me with additional information about how cars are pre certified through Lexus which is quite impressive. It was obvious to me she wanted me to be an informed buyer so I would have my needs met and be satisfied with my purchase. Shelley actually cared about me I was more than a sale! I will definitely recommend to my family and friends who are interested in buying a car to consider purchasing a Lexus and to seek out Shelley to help them explore their needs and find the car that will best serve them. On November 20, 2024 when I was surprised by the dramatic presentation of my "new" car. This will be something that I will always treasure. Thank you to Lexus and all the employees who make the purchase of a Lexus a memorable, positive and way over and above my expectations!! More

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Went above and beyond to make sure I was satisfied. Never gave me a hard time about anything. Never gave me a hard time about anything. More

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This is my first Lexus. Going to Lexus of Akron Canton was a very nice experience. Mark, our salesperson was great. No pressure, just a solid offering of information and abi Going to Lexus of Akron Canton was a very nice experience. Mark, our salesperson was great. No pressure, just a solid offering of information and ability to answer all my questions. I don't know that I have ever had such a professional and pleasant experience buying a car. I would definitely suggest this dealership if you are interested in a Lexus. More

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