Veronica Lichaa
Veronica Lichaa at DCH Academy Honda
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Veronica Lichaa

Sales Manager

DCH Academy Honda

1101 U.S. 9
Old Bridge, NJ 08857

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4.8
373 Reviews

Dealership Experience

13 yrs, 8 mos

Industry Experience

19 yrs, 8 mos

Languages Spoken

English English

4.8

373 Reviews

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373 Reviews of Veronica Lichaa

June 01, 2024

Dealership Rating
Employee Rating

Great experience in and out service. Very attentive staff and managers! Thank you again! I will be sure to send everyone I know More

by Hondadriver24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 03, 2024

DCH Academy Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Best Regards, Joseph Lapore General Manager

February 02, 2024

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Employee Rating

2nd purchase in about 18 months. Everyone was great. Great prices quick paperwork. All great thete More

by markeustice59bad550
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Megan Byrnes, Amber Rose Brown, Daniil Kuzmitski, Eddie Alexander , Bishoy Barsoum, Mario Labib

Feb 02, 2024

DCH Academy Honda responded

Thank you for your very kind review, Mark. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Academy Honda. Best Regards, Joseph Lapore General Manager

January 22, 2024

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What more can I say! Megan is kind, patient and fair! Easy and fast process! More

by william.a.cesaro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 23, 2024

DCH Academy Honda responded

William, Thank you! Megan and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Academy Honda. Best Regards, Joseph Lapore General Manager

December 03, 2023

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Two months ago i got a car from this dealership and haven't got my plates or my registration since they don't even have the title of the car, i don't get how they can sell a car without them having the More

by juanm209
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Enrique Castaneta

Dec 07, 2023

DCH Academy Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, Joseph Lapore General Manager

November 25, 2023

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Employee Rating

Quick and job done efficiently. It was my first time getting my oil changed at a Honda dealership. Will return More

by ROBERT.JONES22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2023

DCH Academy Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing DCH Academy Honda, Robert, we look forward to having you as a valued customer for many years to come! Best Regards, Joseph Lapore General Manager

October 24, 2023

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Everything went great. Enrique and Mario were very helpful. It was a smooth transaction. I would definitely go back for future transactions. More

by MUNZAM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Enrique Castaneta, Jasvinder Virdi , Mario Labib

Oct 24, 2023

DCH Academy Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Academy Honda. Best Regards, Joseph Lapore General Manager

October 19, 2023

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Employee Rating

Thank you, so much! For everything. I’m glad I decided to buy my car in these dealer. More

by VASQUEZY59
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Peter Modzelewski, Javier Ayala

Oct 20, 2023

DCH Academy Honda responded

Thanks for sharing about your experience with DCH Academy Honda. We appreciate your business and hope to see you again soon! Best Regards, Joseph Lapore General Manager

October 04, 2023

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Employee Rating

New open concept was very noisy hard to sit and talk with sales person about vehicles . Also we were there a while and water or coffee was not offered. I have been a DCH customer for a long. Your service dep More

by ALLENSCHWARTZ1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mario Labib

Oct 05, 2023

DCH Academy Honda responded

Allen, We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Best Regards, Joseph Lapore General Manager

September 30, 2023

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Employee Rating

I recently visited this location to trade in my lease, and had a great experience! The sales manager Megan reach out about my lease and set my appointment up for me. Eddie greeted me when I walked in and More

by Knc1107
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 01, 2023

DCH Academy Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Best Regards, Joseph Lapore General Manager

September 29, 2023

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Employee Rating

What a pleasant experience! Everyone at Academy Honda was professional, knowledgeable and very nice to deal with. More

by zabayon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 01, 2023

DCH Academy Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Joseph Lapore General Manager

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