Vanessa Radley
Vanessa Radley at Lia Toyota of Colonie

Vanessa Radley | Page 2

Service Advisor

Lia Toyota of Colonie

2120 Central Ave
Schenectady, NY 12304

Contact Me
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rated
37 Reviews

I love my job and the people I work with! This makes it easy for me to be myself while setting a positive work environment for my co-workers. A smile can go a long way and I truly believe that it is contagious!

Dealership Experience

11 yrs, 4 mos

Industry Experience

11 yrs, 4 mos

Specialties & Trainings

Customer Service

not yet
rated

37 Reviews

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37 Reviews of Vanessa Radley

October 19, 2023

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Employee Rating

Recently had our 2014 Prius serviced. Vanessa Radley clearly outlined the work that needed to be done and kept me informed as the work progressed. Thanks Vanessa! More

by RedPrius
Service Price Transparency
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Recommend Dealer
Yes
Oct 20, 2023

Lia Toyota of Colonie responded

Thanks for letting us know how satisfied you were with Vanessa's assistance! We're glad she provided you with her utmost support and insight on your Prius's needs. We look forward to making your next appointment just as outstanding!

October 11, 2023

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I've always received good service with reasonable prices from Lia Toyota, Steve Manhey has always responded to any concerns I've had. More

by AJS9939
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arthur Palazzolo , Kyle Waters

Oct 12, 2023

Lia Toyota of Colonie responded

Thank you for telling us why you like working with Steve! Your satisfaction means the world to us, and we're pleased he continues to be a reliable resource for your Toyota's needs. We look forward to ensuring more high quality service at your next appointment!

September 14, 2023

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Work is always primo. Though I found that, in the past, they were too pushy about getting extra work done, my recent experience was just the opposite. Vanessa Radley prov More

by Dom D.
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Recommend Dealer
Yes
Sep 14, 2023

Lia Toyota of Colonie responded

Thank you for your kind review, Dom! We truly appreciate your continued business, and we're glad Vanessa took such great care of you and your vehicle. Thank you for making Lia Toyota your #1 choice for automotive service!

September 08, 2023

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The service at Lia Toyota of Colonie is excellent. My service advisor Vanessa Radley was extremely polite, helpful and knowledgeable. Highly recommend getting your vehicle serviced here More

by Abby R
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Recommend Dealer
Yes
Sep 12, 2023

Lia Toyota of Colonie responded

Abby, thanks for taking a moment to review and recommend our service department! We're so pleased you enjoyed a thorough and pleasant experience with Vanessa's assistance. We hope to ensure the same circumstances at your next appointment!

August 20, 2023

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Always excellent service here. Vanessa Radley was very helpful, cheerful, and professional in her interaction with me. More

by jgreen8283
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Recommend Dealer
Yes
Aug 22, 2023

Lia Toyota of Colonie responded

Great! We're so happy you enjoyed this service visit and the excellent service provided to you by Vanessa. She will certainly be humbled by your kind words. Please don't hesitate to let us know when our team can help you again. It's always our pleasure!

July 24, 2023

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Vanessa Radley was very efficient and helpful during my recent extensive service of my aging Tacoma pick-up truck. The mechanic (his name eludes me) who diagnosed the several problems is very expert. More

by cmstephens
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Recommend Dealer
Yes
Jul 27, 2023

Lia Toyota of Colonie responded

Thanks for stopping by to let us know Vanessa and our technician provided you and your Tacoma with a very thorough and convenient visit! We hope you'll come back to see us some day, and wish you many pleasant travels until then!

July 16, 2023

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Always convenient service hours available. Vanessa Radley is always helpful and caring. Waiting area is clean and comfortable. More

by Chet
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Recommend Dealer
Yes
Jul 19, 2023

Lia Toyota of Colonie responded

Chet, thanks so much for your 5-star review! We're pleased your service visit was comfortable and accommodating, thanks to Vanessa. If Vanessa and the Lia Toyota team can help you again, please let us know. We look forward to being of service to you!

June 28, 2023

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Thorough quick service, discovery of problem and suggested solution. I don't have more words to add. More

by Steve
Service Price Transparency
Recommend Dealer
Yes
Jun 28, 2023

Lia Toyota of Colonie responded

Steve, thank you for stopping by to share positive feedback about your service visit! We're delighted your experience was super convenient. We hope to ensure the same circumstances at your next appointment. We'll see you then!

June 08, 2023

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Vanessa Radley was a courteous, competent, friendly service advisor. She was able to answer any questions I had. More

by richardandrews
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Recommend Dealer
Yes
Jun 09, 2023

Lia Toyota of Colonie responded

Richard, thank you for thoughtful feedback on this service visit. We're pleased Vanessa's support and communication made this an overall positive experience. We sincerely appreciate the chance to work with you, and look forward to doing it again some day!

May 11, 2023

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They are always pleasant and helpful. They are easy to work with also! I recently needed a major safety repair and Vanessa Radley went above and beyond to see that it was taken care of q More

by ljvann
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Recommend Dealer
Yes
May 15, 2023

Lia Toyota of Colonie responded

Thanks so much for sharing your stellar review of Vanessa! We think she's pretty awesome, and we're so happy she made your Toyota's repairs as painless as possible. We sincerely appreciate your business and graciously look forward to working with you again!

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