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Vanessa Gonzalez

Overview Reviews (82) Inventory (144)

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Vanessa Gonzalez

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Vanessa Gonzalez

Service Advisor

The New Babylon Honda

650 Montauk Hwy
West Babylon, NY 11704

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4.8

82 Reviews

Overview Reviews (82) Inventory (144)

Languages Spoken

English

Spanish

4.8

82 Reviews

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82 Reviews of Vanessa Gonzalez

February 28, 2025

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Welcoming and comfortable experience. Spoke with agent quickly and was informed about what was going to be achieved Spoke with agent quickly and was informed about what was going to be achieved More

by madibel1

Verified Customer

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Service Communication

Recommend Dealer

Yes

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February 23, 2025

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Great service as always! I have been a customer for many years. Bought my first Honda here in 1996. I have been a customer for many years. Bought my first Honda here in 1996. More

by jlosecco

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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February 22, 2025

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Nice clean waiting room the staff was very friendly the advisor Vanessa and Steve and the Robert the Mechanic great advisor Vanessa and Steve and the Robert the Mechanic great More

by Gadgetman

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steven Ferchak , Robert Sweeney

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February 19, 2025

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My service manager Melanie and the service manager on my last visit Vanessa are both very knowledgeable, polite, and professional. I’m extremely happy with the work they performed on my car. last visit Vanessa are both very knowledgeable, polite, and professional. I’m extremely happy with the work they performed on my car. More

by Frapster1

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Melanie Betancur

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February 17, 2025

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The best and professional service. Fully recommend. Gentle personnel and a good explanation of all the service and what else you need to do. Fully recommend. Gentle personnel and a good explanation of all the service and what else you need to do. More

by ramryd-mon7

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kevin Falco, Melanie Betancur, Steven Ferchak, Abraham Castillo

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February 05, 2025

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Assisted by Vanessa who is always knowledgeable, explains work being done and always customer focused! Amazing staff member! work being done and always customer focused! Amazing staff member! More

by SRGSMAIL

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 08, 2025 -

The New Babylon Honda responded

Thank you for taking the time to share your experience! We’re so glad to hear that Vanessa provided you with such great service. Her knowledge, clear communication, and customer-focused approach are exactly what we strive for, and we're lucky to have her on our team! We’ll be sure to pass along your kind words to her. If you ever need anything else, feel free to reach out—she’s always here to help!

February 01, 2025

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I always ask for Vanessa G to review the work the needs to be done and confirm price. She is always patient, kind, and professional to be done and confirm price. She is always patient, kind, and professional More

by USVI4Life

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 04, 2025 -

The New Babylon Honda responded

Thank you for your kind words! We're so glad to hear that Vanessa has consistently provided you with excellent service. Her patience, kindness, and professionalism are exactly what we strive for, and it's great to know she’s been able to help with reviewing the work and confirming pricing. We truly appreciate your continued trust in her and our team!

January 30, 2025

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The staff is so kind and friendly. Abraham is very knowledgeable, and he makes the process run smoothly and efficiently. It was a pleasure to have my car serviced. Everyone was excelle Abraham is very knowledgeable, and he makes the process run smoothly and efficiently. It was a pleasure to have my car serviced. Everyone was excellent. More

by Barb

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kevin Falco, Melanie Betancur, Steven Ferchak, Abraham Castillo

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Feb 04, 2025 -

The New Babylon Honda responded

Thank you for your wonderful feedback, Barb! We’re so happy to hear that Abraham and the rest of our team made your service experience smooth, efficient, and enjoyable. We truly strive to create a welcoming environment for our customers, and it’s great to know we succeeded with you. We look forward to seeing you again for any future needs!

January 30, 2025

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Equipo profesional y muy amables Desde el momento que llegue todo fue transparente gracias Honda llegue todo fue transparente gracias Honda More

by eliasenoc1003

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kevin Falco, Melanie Betancur, Steven Ferchak, Abraham Castillo

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Feb 04, 2025 -

The New Babylon Honda responded

elisenoc1003, ¡Muchas gracias por tu comentario! Nos alegra mucho saber que tu experiencia con nuestro equipo fue positiva y transparente. Nos esforzamos por ofrecer un servicio profesional y amable, y es genial saber que logramos cumplir con tus expectativas. ¡Gracias por elegirnos, y esperamos verte pronto nuevamente!

January 30, 2025

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Employee Rating

very professional there and help me very much best place to go to for Honda to go to for Honda More

by dawarner526

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kevin Falco, Melanie Betancur, Steven Ferchak, Abraham Castillo

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Feb 04, 2025 -

The New Babylon Honda responded

Thank you for your kind words! We're so happy to hear that you had a great experience with our team. We strive to provide the best service possible, and it’s wonderful to know you found us to be the best place for Honda. We appreciate your feedback and look forward to helping you again in the future!

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