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Vanessa Gonzalez

Overview Reviews (113) Inventory (221)

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Vanessa Gonzalez

Service Advisor

The New Babylon Honda

650 Montauk Hwy
West Babylon, NY 11704

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4.8

113 Reviews

Overview Reviews (113) Inventory (221)

Languages Spoken

English

Spanish

4.8

113 Reviews

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113 Reviews of Vanessa Gonzalez

October 29, 2025

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Employee Rating

Out of all the Honda service. This was one of the best I had came to. Vanessa was so helpful and knowledgeable. Need any services to be done on your vehicle please go to her. This was one of the best I had came to. Vanessa was so helpful and knowledgeable. Need any services to be done on your vehicle please go to her. More

by Wnvelasquez

Verified Customer

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Recommend Dealer

Yes

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October 18, 2025

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Always great service. Honest and reliable. Treat their customers right, make things convenient and never take advantage. Honest and reliable. Treat their customers right, make things convenient and never take advantage. More

by Mfneary

Verified Customer

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Recommend Dealer

Yes

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October 09, 2025

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Great service. Quick work time. Vanessa is the best to work with and lets you know ahead what needs to be done and the cost. Also like the sheet that lets you know Quick work time. Vanessa is the best to work with and lets you know ahead what needs to be done and the cost. Also like the sheet that lets you know the condition of the car parts. Coupons are a great incentive to use the service center. More

by gallay424

Verified Customer

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Workmanship

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Recommend Dealer

Yes

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Oct 14, 2025 -

The New Babylon Honda responded

Hi Gallay424, Thank you for your kind words! We’re thrilled to hear Vanessa provided excellent service and kept you informed every step of the way. It’s great to know the condition sheet and coupons added to your experience. We appreciate your feedback and look forward to serving you again! — The New Babylon Honda Team

October 08, 2025

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The team were professional and courteous. Everything went well. That's all I can add. Everything went well. That's all I can add. More

by COMP2NITE

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Melanie Betancur, Steven Ferchak, Vincent Caccavale

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Oct 14, 2025 -

The New Babylon Honda responded

Hi COMP2NITE, Thank you for taking the time to share your experience! We’re glad to hear our team was professional and courteous, and that everything went smoothly. We appreciate your feedback and hope to assist you again in the future! — The New Babylon Honda Team

October 06, 2025

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Very professional, and they listen to your concerns and make suggestions, especially if you are on tight budget. make suggestions, especially if you are on tight budget. More

by JenScala4

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 14, 2025 -

The New Babylon Honda responded

Hi JenScala4, Thank you for your kind words! We’re glad to hear our team listened to your concerns and provided helpful suggestions, especially when working within your budget. We appreciate your feedback and look forward to assisting you again in the future! — The New Babylon Honda Team

October 04, 2025

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I had a very good experience in Honda and Vanessa was very good. She kept me informed with all the details and I got my car back service within an hour, very good. She kept me informed with all the details and I got my car back service within an hour, More

by Bnv0824

Verified Customer

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Workmanship

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Recommend Dealer

Yes

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October 02, 2025

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Abraham did a really great job checking me in, diagnosing the car, setting up a loaner car and the repair the car, setting up a loaner car and the repair More

by pinkcarnationhealer

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Abraham Castillo

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Oct 14, 2025 -

The New Babylon Honda responded

Hi pinkcarnationhealer, Thank you for sharing your experience! We’re glad to hear that Abraham provided great service from check-in to repair and helped make the process smooth with a loaner car. We’ll be sure to share your kind words with him! — The New Babylon Honda Team

September 10, 2025

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Everyone were very helpful and understanding my needs, Explaining every questions i asked, I’m. Very satified with all. Explaining every questions i asked, I’m. Very satified with all. More

by MARIARR416

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Melanie Betancur, Vincent Caccavale

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Sep 11, 2025 -

The New Babylon Honda responded

Thank you for your feedback! We’re so glad to hear that our team was helpful, attentive, and took the time to answer all of your questions. We’re thrilled you’re satisfied with your experience and look forward to assisting you again in the future!

September 07, 2025

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Employee Rating

Vanessa was very helpful and explained all my charges. She gave me a coupon also She gave me a coupon also More

by Ts1019

Verified Customer

Service Communication

Recommend Dealer

Yes

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Sep 11, 2025 -

The New Babylon Honda responded

Thank you for your feedback! We’re glad to hear that Vanessa was helpful and took the time to explain all your charges. It’s great that she could also provide a coupon—your kind words will be shared with her. We appreciate your review and look forward to serving you again!

August 20, 2025

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Employee Rating

The staff is pleasant and knowledgeable. They listened to my concerns and had my car fixed within a day They listened to my concerns and had my car fixed within a day More

by PIOWICZ187

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Aug 25, 2025 -

The New Babylon Honda responded

PIOWICZ187, thank you for your review! We’re so glad to hear our team listened to your concerns and was able to get your car taken care of so quickly. At The New Babylon Honda, we always aim to provide knowledgeable, efficient, and friendly service, and we’re happy we could deliver that for you. We appreciate your trust and look forward to serving you again!

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