Vanessa Dean
Vanessa Dean at Pearson Nissan Of Ocala
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Vanessa Dean

Service Advisor

Pearson Nissan Of Ocala

2060 SW College Road
Ocala, FL 34471

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4.7
211 Reviews
4.7

211 Reviews

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211 Reviews of Vanessa Dean

February 19, 2025

Dealership Rating
Employee Rating

Pearson Nissan was amazing. Their team went out of their way to get my Rogue back out on the road. Thank you. More

by Thank you
Service Price Transparency
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Recommend Dealer
Yes

February 16, 2025

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Good service friendly customer care finished on a timely manner but forget to wash my truck as stated. More

by JKPASS3
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Recommend Dealer
Yes

February 04, 2025

Dealership Rating
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Very professional and caring went the extra mile in trying to work with my extended insurance company Endurance . Out come not what I wish for but not because y'all didn't try. Just a bad company Endu More

by TSHRABAL
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Recommend Dealer
Yes

January 31, 2025

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Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great More

by Garth Fletcher
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Recommend Dealer
Yes

Other Employees Tagged: Chloe Sessler, Samantha Ziegaus

January 31, 2025

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The best service I ever had. You guys are great from start to finish. Keep up the great work you guys do. Very impressed. . Will tell everyone to use your service. Exceptional. More

by TYSONCLEO1
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Recommend Dealer
Yes

January 31, 2025

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Was disappointed that no one came to talk to me about extra service that was being recommended via text message. Also service advisor never talked to me after appointment to explain total charges. I had More

by JAMMITT55
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Recommend Dealer
Yes

January 31, 2025

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Loved the staff and service. They could not figure out what was going on so asked that I return if the issue persisted, which it did. They very happily replace the part causing More

by TVIDAL47
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Recommend Dealer
Yes

January 26, 2025

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They did a good job, and I got right in. Found them to be very friendly too More

by hackerpoppop
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Recommend Dealer
Yes
Jan 28, 2025

Pearson Nissan Of Ocala responded

"Thank you for the kind feedback! We’re so happy to hear that everything went smoothly and that our team’s friendliness stood out. We appreciate your support and look forward to welcoming you back again soon!"

January 26, 2025

Dealership Rating
Employee Rating

I paid for checking fan problem and paid for filter but still have same problem No different so I paid for nothing and have same problem More

by JEROMEGARIEPY
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Recommend Dealer
No

Other Employees Tagged: Chloe Sessler

Jan 28, 2025

Pearson Nissan Of Ocala responded

"We’re sorry to hear about your experience and that the issue with your fan problem hasn’t been resolved. That’s certainly not the level of service we aim to provide. Please give us a chance to make this right—reach out to us so we can review your visit and work toward a solution. Your satisfaction is important to us, and we appreciate the opportunity to address this."

January 20, 2025

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Employee Rating

Great service in and out waited like 1. 5 hrs to get my oil change done. More

by Suga2113
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Isaac Velazquez

Jan 21, 2025

Pearson Nissan Of Ocala responded

Thank you for your honest review. We’re glad we could complete your oil change in under two hours. Please let us know if there’s anything else we can do to assist you.

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