Clayton Elliott

The entire staff at Pearson Nissan is like family, from the receptionist to the sales people, to the service dept. they are friendly and professional. The facility from the garage to the waiting center is the receptionist to the sales people, to the service dept. they are friendly and professional. The facility from the garage to the waiting center is always clean. The waiting area is well stocked with drinks and snacks. It's just a great place. More

by RVIERRA0 Verified Customer Verified Customer

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We went to Pearson Nissan to look at two vehicles I saw online. Clayton came outside and greeted us. He went to the back lot and pulled both cars around front. I first drove the Chevy and loved it. With Cl online. Clayton came outside and greeted us. He went to the back lot and pulled both cars around front. I first drove the Chevy and loved it. With Clayton and Bill's help they were able to get me financing. Thank you so much More

by Lynne Verified Customer Verified Customer

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Very happy with the staff. Very happy with Clayton Eliot. He answer all my questions and very professional. Thanks to all the staff that helped me make a decision. Very happy with Clayton Eliot. He answer all my questions and very professional. Thanks to all the staff that helped me make a decision. More

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Very good service, very helpful with technical questions I have no problem buying there again I have no problem buying there again More

by sjsochinski Verified Customer Verified Customer

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We had a great experience, from the beginning, negotiating and financing with Clayton. He made it so easy! negotiating and financing with Clayton. He made it so easy! More

by KALKLL Verified Customer Verified Customer

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Everyone there was a great help and had amazing customer service Just 4 more words service Just 4 more words More

by SEBASSDUGAN6058 Verified Customer Verified Customer

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Employees are very professional and friendly creating a positive atmosphere. Clayton is a very good salesman and enjoyed buy our car from him. positive atmosphere. Clayton is a very good salesman and enjoyed buy our car from him. More

by Cefuzzy1 Verified Customer Verified Customer

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This Dealership has the best staff. Everyone from the receptionist to the sales people. They are always friendly and helpful. They take care of you like family, that's why I have been g Everyone from the receptionist to the sales people. They are always friendly and helpful. They take care of you like family, that's why I have been going to them for the last 15 years. More

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Amazing customer service in the service dept and the friendliest people you’ll run into!! friendliest people you’ll run into!! More

by JMASTBRO Verified Customer Verified Customer

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They treat you like royalty until you sign on the dotted line! Once you sign then they aren’t as friendly and helpful. Want examples: 1. Clayton my salesman promised me 2 free tanks of gas due to their p line! Once you sign then they aren’t as friendly and helpful. Want examples: 1. Clayton my salesman promised me 2 free tanks of gas due to their pump being broke down - he forgot that promise due to the lapse in time between the sale and my needing gas, but was nice and filled my tank up once. (Bad record keeping) 2. I have an issue with a front end collision sensor going on/off- a Nissan Dealership in Shreveport looked at it free & fixed it by pushing buttons on the steering wheel while I was traveling to Dallas TX. When it went off again, I took it to Pearson who wanted $100+ (forgot the exact amount) to run an evaluation before they would even look at it! 3. My check engine came on during that trip to Dallas, the dealership in Shreveport ran a free diagnostic and found it was either the gas cap or evap leak. Pearson wanted $100 (forgot the exact amount) to run an evaluation before they would look at it, even though I told them what was wrong with the car. 4. The service people are quick to run to finance and get proof you don’t have an extended warranty even though I overheard them say the car was STILL IN THEIR NAME!! I asked for Clayton, my salesman, who was “busy” with another customer yet came out almost instantly to see if he would help. By the time he came out it was off. He pushed the buttons on my steering wheel and said it was all good to go as we discussed how upset I was then had the audacity to ask if I was ready to trade the car in. I was really pleased with their royal treatment when I bought the car, but that’s only because they know how to pour on the royal xx treatment. BUYER BEWARE - once you sign, they are like any other dealership and no longer give a hoot about you! Amazing how your warranty runs out only a month or two ago. More

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