Valor Ojeda
Valor Ojeda at Big Star Hyundai

Valor Ojeda

Sales Consultant

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

3.9
18 Reviews
3.9

18 Reviews

Write a Review

Dealership Experience

4 yrs, 11 mos

18 Reviews of Valor Ojeda

December 10, 2024

Dealership Rating
Employee Rating

Friendly, informative and very patient with me explaining the details of my purchase. Thank you. More

by dbclay1946
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 11, 2024

Big Star Hyundai responded

Your thoughtful review is a great encouragement to our team here at Big Star. We're always looking for ways to improve, and your feedback is invaluable. Please don't hesitate to reach out to us directly if you have any other thoughts or suggestions. Thank you for your business.

December 01, 2024

Dealership Rating
Employee Rating

Valor was very nice had a positive attitude the experience was 10/10 I recommend. More

by madysenbecerril
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 02, 2024

Big Star Hyundai responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

October 27, 2024

Dealership Rating
Employee Rating

Awesome staff who cares to try whatever they can to get you what want and works hard to do so. More

by thalljr1987
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ruben

Oct 28, 2024

Big Star Hyundai responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

October 26, 2024

Dealership Rating
Employee Rating

very great customer service and members of the staff were extremely attentive to my needs More

by csem
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sterling Whitely

Oct 28, 2024

Big Star Hyundai responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

October 20, 2024

Dealership Rating
Employee Rating

I feel the practices are deceptive. Was told the car was one price but found out it was $9000 more. Too many unwanted and unadvertised add-ons. The car is good though. No issues. I woul More

by Ron_legge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Christian Karamitsos, Juan Pena, Lisandro Sosa, Alex Jones , Finance guy was good.

Oct 24, 2024

Big Star Hyundai responded

Thank you for your review. We are sorry that you feel you did not receive a 5-Star Experience. Please feel free reach out to me directly with your best contact information so that I might have the opportunity to address any concerns. Chris Russell, General Sales Manager, crussell@bigstarhyundai.com

October 17, 2024

Dealership Rating
Employee Rating

I was not happy once I purchased my car. The wait time is terrible. We took the car to get an inspection because we bought the car with a promise that they would fix the noise coming from t More

by TARYNWATERS1985
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 24, 2024

Big Star Hyundai responded

Thank you for your review. We are sorry that you feel you did not receive a 5-Star Experience. Please feel free reach out to me directly with your best contact information so that I might have the opportunity to address any concerns. Chris Russell, General Sales Manager, crussell@bigstarhyundai.com

September 15, 2024

Dealership Rating
Employee Rating

I love the atmosphere of the location and the way they handle me and my brothers needs throughout the whole time we were their. As I felt they knew how to handle our situation to the best of their abiliti More

by arielw336551
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Chairis

Sep 16, 2024

Big Star Hyundai responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

June 18, 2024

Dealership Rating
Employee Rating

Everything was ok until the person that was helping me complete the sale After that he was mean and rude More

by jacquelinecamarillo648
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 19, 2024

Big Star Hyundai responded

Thank you for your review. We are sorry to hear that you feel that you received anything less than a 100% satisfactory experience. Please reach out to me directly to schedule a convenient time to discuss your concerns. Chris Russell, General Manager, crussell@bigstarhyundai.com

May 12, 2024

Dealership Rating
Employee Rating

Nice dealership, I was supposed to meet with Valor, but never did. Didn’t even stop by to greet me, I was given to Mr Cortez. He was nice. He seemed to be in a rush with me. He did show me the one vehicle More

by deenell1520
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 13, 2024

Big Star Hyundai responded

Thank you for your review. We are sorry that you feel you did not receive a 5-Star Experience. Please feel free reach out to me directly with your best contact information so that I might have the opportunity to address any concerns. Chris Russell, General Sales Manager, crussell@bigstarhyundai.com

March 06, 2024

Dealership Rating
Employee Rating

I would never refer anyone or go back to this dealership. Read every word in contract and make sure you know what ur signing More

by ajhernandez8384
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: zzBrentley zzChavez

Mar 07, 2024

Big Star Hyundai responded

Thank you for your sharing your feedback. One of our priorities is providing a transparent and trustworthy sales experiences for all our customers. I apologize that you feel your experience did not align with that. Please reach out to directly with your best contact information. Chris Russell, General Sales Manager, crussell@bigstarhyundai.com

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