
60 Reviews
Write a Review60 Reviews of Valeria Ricoy
April 02, 2025
This is a new vehicle. At the time of purchase, the second key was missing. I was promised a replacement key. After severel moths and mutiple follow ups with multiple emplo At the time of purchase, the second key was missing. I was promised a replacement key. After severel moths and mutiple follow ups with multiple employees, no replacement key was ever provided. The car was not starting. I requested to bring the car in after jump starting it, but could not get an appointment. Finally the car required towing as it could no longer be jump started. Both primary and secondary batteries were dead. The vehicle was not assessed for 4 days and the battery not replaced for over one week. Multiple calls to the dealership went unanswered, as in nobody picking the phone up! When speaking to someone, youa re promised a call back that never happens. When I finally picked up the car yesterday, I requested to speak with the general manager who had already left for the day. Spoke to the sales manager. Her answer was unsetteling:" We sell the cars, we don't make them." I arranged for the vehicle to be towed to the dealership thru Jeep roadside assistance. I ended up having to pay for the towing. The battery replacement was done under warranty, but they refused to reimburse me for the cost of getting the undrivable vehicle into their shop for warranty work. We are now 24 hours later and have not yet received a call back from the general manager as I requested. Don't know if this is the way Jeep treats it customers or is it only this dealership. Very dissatisfied with my experience. More
Other Employees Tagged: Stacy-Ann Bonner
April 01, 2025
They have the best team in Florida high five everyone, and thank you for your time❤️👍 and thank you for your time❤️👍 More
Other Employees Tagged: Evan Fleischman, Federico Venencia, Henry James, Patrick Arvelo, Richard Vargas
March 29, 2025
Great experience, my second jeep from there. Federico and Allison are very knowledgeable and made my time there smooth. My pleasure doing business with Hollywood Chrysler jeep. Thank you Federico and Allison are very knowledgeable and made my time there smooth. My pleasure doing business with Hollywood Chrysler jeep. Thank you More
Other Employees Tagged: CJ Fernandez, Federico Venencia, Allison Gilliland
March 10, 2025
Great experience! !! Everyone was super helpful!!!! Extremely happy with my new vehicle! It was absolutely painless and I have left the dealership very happy !! Everyone was super helpful!!!! Extremely happy with my new vehicle! It was absolutely painless and I have left the dealership very happy More
Other Employees Tagged: Leslie Gray, Evan Fleischman, Gonzalo Trujillo, Allison Gilliland
January 14, 2025
I was told the Jeep would be shipped immediately after payment. After payment I was told 3 weeks. That wasn’t what I was promised so a Christmas gift was ruined. Now they are not returning $51,000. Today payment. After payment I was told 3 weeks. That wasn’t what I was promised so a Christmas gift was ruined. Now they are not returning $51,000. Today I will turn to Social Media and make sure no one else gets into a deal with these guys. Horrible experience. More
Other Employees Tagged: Michael Robinson , Danny Rodriguez
January 14, 2025
new car detailing not well done. Sales process was fine as was the financial person. Sales process was fine as was the financial person. More
Other Employees Tagged: Michael Robinson
January 09, 2025
Outstanding customer service! I had the best car buying experience. I love my new Jeep! I had the best car buying experience. I love my new Jeep! More
Other Employees Tagged: Evan Fleischman, Richard Hernandez , Miguel Ramirez, Danny Rodriguez
December 03, 2024
Mike R in sales was amazing, as was Alan in finance. They got me my dream car and were honest and completely transparent. I won’t go any where else to buy a vehicle! Also Evan the manager made sure to g They got me my dream car and were honest and completely transparent. I won’t go any where else to buy a vehicle! Also Evan the manager made sure to give me the best price. BEST DEALERSHIP WVER More
Other Employees Tagged: Evan Fleischman, Richard Vargas , Beatriz Jimenez, Alan Slakman, Michael Robinson
November 30, 2024
Great service and happy faces as always at Hollywood Chrysler Jeep. I will never go anywhere else Chrysler Jeep. I will never go anywhere else More
Other Employees Tagged: Mike Ortiz, CJ Fernandez, Brandon Ortega, Evan Fleischman, Brayan Osorio, Allison Gilliland , Dreama Butcher, Beatriz Jimenez, Alan Slakman