Tysean Yorke

This was our first Lexus purchase, although we’ve owned Toyota’s over the years. Purchasing a vehicle can be stressful, but Colin and the management team did not pressure us into the purchase and were pr Toyota’s over the years. Purchasing a vehicle can be stressful, but Colin and the management team did not pressure us into the purchase and were professional throughout the process. Although there was some negotiation, it was not unpleasant. We hope to be future Lexus owners in the future as well, and Metro Lexus will be our choice in dealerships. More

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Spotted a ES350 Lexus on the internet, called & was connected with Seth Collins. We talked about the vehicle & how I was out of town & wanted to fly in do a sweep of the car, hand him a check, shake hi connected with Seth Collins. We talked about the vehicle & how I was out of town & wanted to fly in do a sweep of the car, hand him a check, shake his hand & be on my way. He checked a few things out I had questions about (non smoker etc.) & got back to me in a timely manner. I didn't want the typical dealer shake down, who does? He made it happen, car is great, he had everything set up ready to go. Did need to roll through the paper work ordeal but even that was ready. For me one of a very few times a sales rep listened to a customer at a dealership, It was a very easy transaction & didn't need to go through the "sales process". Have been seeing info floating around YouTube that dealers are thinking of going viral with the idea people would just click on their phones & hit buy then deal with what, AI?? I hope Lexus/Toyota keep sales folks around like Seth, he is a straight shooter without the fast Eddy sales blow. I've had Toyota's before this is my first Lexus, maybe this level of vehicle gets you away from the fast Eddy sales guys? Thanks again Seth instead of going through the typical dealership grinder process you got me on the road home with my new ride ASAP. Shout out to Tysean who gave me a quick once over on controls, also have his card if I have any questions down the road. Thanks Metro Lexus, this edges out my now 2nd best buying experience with a dealership that sold me my Avalon. This is another reason I bought the Lexus it has a well proven drivetrain & reliability factor (certified as well). Many manufactures are experimenting with new engines & tech, I wanted something that I know works. Dealt with the big three & their experimenting for to many years, should have went Toyota/Lexus years ago & saved myself the frustration, time/$$$ wasted. Seth was great, one of a very few I have ever worked with through the years, & they didn't plaster their dealership stickers all over my car. Was worth the extra effort to go here. More

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Knowledgeable and courteous staff. They don't push. A Lexus vehicle can almost sell itself. If you have questions, they have answers. They don't push. A Lexus vehicle can almost sell itself. If you have questions, they have answers. More

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I have to say from the moment I walked in the ambience was amazing, I have been a part of the Lexus family and was taken my business to Metro Lexus which was the best decision I could have made! Colin was was amazing, I have been a part of the Lexus family and was taken my business to Metro Lexus which was the best decision I could have made! Colin was very knowledgeable and found the exact car I wanted on the Lot, I didn’t have to look further it was meant to be. Colin and Miguel his Brand ambassador was awesome, Colin was very Knowledgeable, Every question I had he was able to answer , I Pulled off the Lot a new Happy Member of the Metro Lexus family. More

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Great, friendly and courteous. Would recommend a friend or family member. Abed is a great salesman as well as a great person. Thank you Would recommend a friend or family member. Abed is a great salesman as well as a great person. Thank you More

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Great and friendly Lexus dealership in Cleveland. This was my fourth car from Metro Lexus over the years. This was my fourth car from Metro Lexus over the years. More

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Abed was great. He was knowledgeable, professional and down to earth. I recommend him to anyone looking to lease or purchase a vehicle. He was knowledgeable, professional and down to earth. I recommend him to anyone looking to lease or purchase a vehicle. More

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Abed, my sales person was great. He was knowledgeable, professional yet down to earth. I recommend him to anyone looking to lease or purchase. He was knowledgeable, professional yet down to earth. I recommend him to anyone looking to lease or purchase. More

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Exceptional professionalism and courtesy was received along with many expressions of appreciation as a customer. along with many expressions of appreciation as a customer. More

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I was very pleased with Simon who helped me with purchasing my new Lexus Suv. Simon was very helpful and went above and beyond what I expected. He did a fantastic job and it was a very smooth and purchasing my new Lexus Suv. Simon was very helpful and went above and beyond what I expected. He did a fantastic job and it was a very smooth and fast process. He’s a nice guy to work with and I’m happy with how everything turned out. Thanks again for your help and making it a wonderful experience! More

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