Tyler Glatting

All the employee's at Luther Brookdale VW went out of their way to make sure I was greeted and taken care of on my service visit. Very clean and professional service department. their way to make sure I was greeted and taken care of on my service visit. Very clean and professional service department. More

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Brookdale got me in earlier than expected. Diagnosed the problem and fixed it quickly. Communication throughout the process was top notch. Thank You! Diagnosed the problem and fixed it quickly. Communication throughout the process was top notch. Thank You! More

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Did not have an appointment but still managed to fix my car the same day. Tyler Glatting was very nice and helpful. Thank you so much! car the same day. Tyler Glatting was very nice and helpful. Thank you so much! More

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So helpful and relatable. She made things so seamles. I will definitely return to deal with Stephanie again. She made things so seamles. I will definitely return to deal with Stephanie again. More

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Tyler was excellent! He kept in great communication and made sure all my concerns were taken care of! Give the man a raise! He kept in great communication and made sure all my concerns were taken care of! Give the man a raise! More

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The guys in the shop were wonderful. They communicated how the process would go, how long it would take, and the estimate cost up front. The wait time was appropriate and within their es They communicated how the process would go, how long it would take, and the estimate cost up front. The wait time was appropriate and within their estimated time. They reviewed the inspections and any concerns clearly and concisely. The video of the inspection was a bonus! I would recommend this dealership for service every time. More

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Great service staff they always go above and beyond to make sure the guests are happy. make sure the guests are happy. More

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Every interaction at Luther Brookdale Volkswagon has been a pleasure, from my purchase, to 2 scheduled maintenance appointments, and now a damaged tire replacement. When my tire was punctured I initially ca a pleasure, from my purchase, to 2 scheduled maintenance appointments, and now a damaged tire replacement. When my tire was punctured I initially called Dzmitry to get direction on how to handle the repair. Dzmitry is always very helpful and great to work with! Tyler gave me input before my appointment and actually had me come in before the time I scheduled online so he could look at the tire and get the replacement started sooner. Tyler is great to work with. More

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I like this dealership and have been only servicing my Tiguan at Brookdale VW since I purchased it here in 2019. Is it overpriced? Absolutely, but I like knowing the service is done accurately. One thing Tiguan at Brookdale VW since I purchased it here in 2019. Is it overpriced? Absolutely, but I like knowing the service is done accurately. One thing I do miss is getting that little video clip of the service performed. Not sure why you don’t do that anymore it’s a great way to show the customer the status of the vehicle. Thanks More

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They do a great job at Brookdale Luther VW. My Taos and I are well taken care of. My Taos and I are well taken care of. More

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