Tyler Armstrong
Tyler Armstrong at Capital Ford of Columbus

Tyler Armstrong | Page 2

Service Manager

Capital Ford of Columbus

1090 S. Hamilton Rd.
Columbus, OH 43227

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4.6
28 Reviews
4.6

28 Reviews

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28 Reviews of Tyler Armstrong

January 13, 2026

Dealership Rating
Employee Rating

Capital Ford has done a great job with the transition from previous ownership to the current team More

by EKLIPFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phil Neel

Mar 04, 2026

Capital Ford of Columbus responded

Thank you for the 5-star review! ⭐ We’re thrilled to hear you’re pleased with the transition to our current team. We truly appreciate your support and feedback, and we look forward to continuing to provide you with excellent service! Rochelle - Capital Ford of Columbus

January 10, 2026

Dealership Rating
Employee Rating

The customer service and work they provided was beyond the best experience. Everyone was amazing! More

by ladywizeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2026

Capital Ford of Columbus responded

Thank you for the fantastic 5-star review! ⭐ We’re thrilled to hear that our team provided exceptional service and made your experience outstanding. Your kind words mean a lot to us, and we look forward to serving you again in the future! Rochelle - Capital Ford of Columbus

January 06, 2026

Dealership Rating
Employee Rating

I’ve been coming to this location for over 10 years getting an oil change. I got an oil change a few days ago and the price was outrageous. $135 for an oil change is Ludacris and I will no be attending More

by weeeee75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 05, 2026

Capital Ford of Columbus responded

Thank you for your feedback and for being a loyal customer for over 10 years. We’re sorry to hear that you felt the price of your recent oil change was high. We strive to provide fair pricing while maintaining the quality and service our customers expect. Your input is valuable, and we will review it as we continue to evaluate our services and pricing. We appreciate your loyalty and hope to have the opportunity to serve you again in the future. Rochelle Capital Ford of Columbus

January 01, 2026

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Employee Rating

Tyler was awesome to work with. He was very honest and upfront throughout the process, which made it easy for me to feel confident in my decision. There was no pressure, and his tra More

by Bryannar123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 06, 2026

Capital Ford of Columbus responded

Thank you for the 5-star review! ⭐We’re so glad to hear that Tyler made your car-buying experience smooth, stress-free, and confidence-inspiring. His honesty, transparency, and dedication to helping customers truly make a difference. We appreciate your kind words and thank you for choosing us. Enjoy your new vehicle, and we look forward to assisting you again in the future! Rochelle - Capital Ford of Columbus

December 27, 2025

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Employee Rating

I would like to be contacted by the general manager. Truly the worst car buying/customer service experience I’ve ever had. More

by cooperjh93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

December 21, 2025

Dealership Rating
Employee Rating

Had a very positive experience with capital ford. I would refer any of my friends to buy from them. They deal straight forward and didn’t waste my time. More

by jbfincham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Phil Neel

Mar 06, 2026

Capital Ford of Columbus responded

Thank you for the 5-star review! We're very glad to hear you had a positive experience with our team at Capital Ford. Providing a straightforward process and respecting our customers’ time is something we take pride in. We truly appreciate your recommendation and look forward to helping you or your friends in the future. Thanks again for your support!

December 20, 2025

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Employee Rating

Quick lane was fast and Efficient, A Little Bit Higher Price In The Works Package Though.. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2026

Capital Ford of Columbus responded

Hi Tom, Thank you for the 5-star review! We're glad to hear that our Quick Lane team provided fast and efficient service during your visit. We also appreciate your feedback regarding the Works package pricing. Customer input like this helps us continue to evaluate and improve our services. Thank you for choosing us, and we look forward to helping you again in the future!

December 19, 2025

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Employee Rating

The salesman i had was great and the service department is top notch. Overall an excellent experience. More

by SAM.MALONE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John the salesman

Mar 06, 2026

Capital Ford of Columbus responded

Hi Sam, Thank you for the 5-star review! We're thrilled to hear you had an excellent experience working with John and that our service department met your expectations. Providing top-notch service and a smooth experience for our customers is very important to us. We appreciate your feedback and look forward to serving you again in the future!

December 13, 2025

Dealership Rating
Employee Rating

Tyler went out of his way to insure customer satisfaction. After 2 trips for a recall notice that they weren't able to do due to not having sealant he special order and sent mobile unit to house More

by Connie.peirce
Recommend Dealer
Yes

December 12, 2025

Dealership Rating
Employee Rating

Very kind, and professional. They tried to meet my needs and wants. Great communication. I was very satisfied with the customer service. More

by ladiibug86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Phil Neel

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