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Tyler Armstrong
28 Reviews
28 Reviews
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28 Reviews of Tyler Armstrong
April 11, 2026
My 2017 F250 was having issues with the transmission slipping in and out of gear. After a little over a week in there shop I was finally told it needed a new transmission. I question why a non commercia slipping in and out of gear. After a little over a week in there shop I was finally told it needed a new transmission. I question why a non commercial truck with only 73,000 miles on it would need a new transmission. Three days later they decided it only needed a transmission range sensor replaced. Still with no explanation of telling I needed a new transmission. They also did a tuneup while it was in there. Total was $5200 for the service. Three days after getting my truck back the check engine light comes on. I take it back in and they find a EVAP line had a crack and was leaking. This was $880 to fix this. They also told me that I needed new breaks and rotors on all four wheels. I question why their 31 point check of my truck 2 weeks earlier showed the breaks were fine. She didn’t have an answer but was sure I needed to pay them for that service. Inconsistencies to the answers to my questions and then clearly fabricating problems for them to fix. I can assure you I will never take any vehicle to this dealership again and I will not recommend them to anyone. More
by Jslonaker
Verified CustomerFebruary 05, 2026
One of my worst customer experiences at any business. Ever. Followed up with an apology and unkept promise. Several employees complained about new ownership. Terrible terrible transition. Never coming Ever. Followed up with an apology and unkept promise. Several employees complained about new ownership. Terrible terrible transition. Never coming back. More
by Nope
Other Employees Tagged: Marissa
January 23, 2026
I was greeted at the door when I went in and spoke with Jared. He is very nice and a lot of knowledge very happy with how he handled my purchase and giving me what I want for the money that I wanted to spe Jared. He is very nice and a lot of knowledge very happy with how he handled my purchase and giving me what I want for the money that I wanted to spend. More
by alicia6543robles
Other Employees Tagged: Phil Neel , Jared
January 21, 2026
Capital Ford Body shop took care of everything helped with insurance company for truck in a fairly quickly for us Great work looks like it never ever happened Thanks again keep me updated on progress with insurance company for truck in a fairly quickly for us Great work looks like it never ever happened Thanks again keep me updated on progress More
by firebillfd
Other Employees Tagged: Body shop manger and assistant in office
January 20, 2026
The wait time was fine. The problem is with the up cost. Wow! Too expensive for me, and obviously for a lot of the regulars. The bays used to be full but now they were near The problem is with the up cost. Wow! Too expensive for me, and obviously for a lot of the regulars. The bays used to be full but now they were nearly empty. You are going to go back to Richart pricing or close down. Another customer said it was his last time there. I understand why!! More
by regina.courey
January 16, 2026
The Service Writers are the best. Friendly and knowledgeable. The techs, especially Mark and Shaun, are great. All of you keep up the great work and thank you!! Friendly and knowledgeable. The techs, especially Mark and Shaun, are great. All of you keep up the great work and thank you!! More
by manglingmantis
Other Employees Tagged: Josh and Shaun
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