Ty Lemcke

We walked into the dealership after alot of research online and not looking forward to the dealership experience. However, we were greeted friendly and introduced to Ty and our experience from that poin online and not looking forward to the dealership experience. However, we were greeted friendly and introduced to Ty and our experience from that point on was truly a pleasant, informative and fun event. We never felt hurried, Ty spent time with us to hear what we wanted, showed us many cars and options before and after our test drive. Ty and Nate spent time to get the options and pricing on 2 vehicles for us to go home and decide on. We walked out that day knowing we would be buying the Lexus RX350h but held off for a few days only because Ty found a vehicle that had the interior color we wanted to see was coming in and would call us to let us see it before our final decision. Happily, we did get to see it because it did not turn out to be what we wanted. We ordered the car we wanted that day and left anxious to pick it up. On the day we came to pick up the car we found that the tire size what different than what we selected but Ty and Sam worked this out with us. Sam was extremely informative and worked with us with the end result wanting our dealership experience to be a good one. Finalizing the financial side of this purchase was even a pleasant experience. Jeff was extremely informative, we enjoyed talking with him and he took the time to let us talk through the warranty options with him. Finally, Ryan thoroughly walked us through the how to's of the car before driving off, answering all our questions and even getting our phones synced. Our entire experience was a great, luxury experience. Ty was with us through every step and even explained what our service center experience will be like when the time comes - we are even looking forward to that. Lexus is a great product, from everyone we dealt with at the dealership we felt each truly believed in this car and was working to make our experience buying and owning this car a happy one. We keep our cars a long time, but when we purchase another vehicle, we will be back here to find Ty and start the process again. Thank you all for a truly nice and fun experience in our first Lexus purchase. More

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I normally buy my cars online and not in person but we where conflicted in what suv we where going to buy. We tried the genesis gv70, the RDX which we owned previously and the RX350. We arrived at the dea where conflicted in what suv we where going to buy. We tried the genesis gv70, the RDX which we owned previously and the RX350. We arrived at the dealership with really no expectations as I knew nothing about the RX350 and it's features. Ty went above and beyond explaining everything on the vehicle. She was professional and fun to work with very detailed and just down to earth which makes buying an expensive car not so hard to deal with. No high pressure just a great sense of humor. If you want a great deal and a great sales person to deal with Ty is the one to work with 100 percent!!!! More

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The customer service here was exceptional. Shoutout to Ty for helping me with buying my Camry, she was so friendly and helpful!! Shoutout to Ty for helping me with buying my Camry, she was so friendly and helpful!! More

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Professional, courteous and very helpful. Ty was great to work with. She counseled me on details and offerings. Never too pushy, she was a pleasure to work with. Highly recommend. Ty was great to work with. She counseled me on details and offerings. Never too pushy, she was a pleasure to work with. Highly recommend. More

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Great Experience! I recently purchased a Lexus NX from this dealership. The experience was unlike any other in my past new car purchases with other dealers. Lexus of I recently purchased a Lexus NX from this dealership. The experience was unlike any other in my past new car purchases with other dealers. Lexus of Brookfield treated me with dignity and respect through the entire process. Ty Was the sales rep - knowledgeable and helpful, never pushy. She allowed the sales process to unfold naturally from my interest in the vehicle. John also made a tremendous contribution as delivery specialist, especially with the tech features on the NX. Despite being extremely busy, he took his time with me and was patient and very helpful in showing me how various interfaces worked. I would highly recommend this dealer to anyone looking for a great car and a great dealership! More

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I reached out to Lexus of Brookfield all the way from New York City. They had the perfect vehicle for me a gorgeous new LX600. I had the luck to have Ty as my sales person she is amazing ! great talent along York City. They had the perfect vehicle for me a gorgeous new LX600. I had the luck to have Ty as my sales person she is amazing ! great talent along with a great personality. She was really helpful and actually fought for me in order to get me the best deal posible on my new LX. Can’t forget to mentioned she even came on her day off to personally be there when I picked up my new car. If you visit this dealership make sure you ask for Ty you will be in good hands. More

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purchased a RX 350 recently. I found Ty and the entire staff at the dealership very helpful and accommodating to my requests and schedules. They treated me with respect and were I found Ty and the entire staff at the dealership very helpful and accommodating to my requests and schedules. They treated me with respect and were very fair in their financing and other support activities. I was particularly impressed with the Technology training that was offered immediately after the purchase and then returning to the dealership after a few weeks for follow-up training. These cars are loaded with technology features and it will require a deeper understanding of the functionalities to enjoy the experience. I appreciated the patience and willingness to coach. More

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Isaac is a consumate Professional if you want facts and not fluff about Lexus cars and programs see Isaac. Great dealership great people. not fluff about Lexus cars and programs see Isaac. Great dealership great people. More

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I found Ty and the staff easy to work with and truly interested in my business. I had been shopping around for the past three months with other local dealers. The other dealers I contacted used un-ethic interested in my business. I had been shopping around for the past three months with other local dealers. The other dealers I contacted used un-ethical and dishonest business practices to try sell me a vehicle. Thanks Ty and Lexus of Brookfield !!! More

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A top rate experience purchasing a luxury car Our experience at Lexus of Brookfield was excellent! Our sales person Ty, was knowledgeable and extremely helpful with the purchase of our new vehicle. T experience at Lexus of Brookfield was excellent! Our sales person Ty, was knowledgeable and extremely helpful with the purchase of our new vehicle. The technology assistance from John was amazing! He went above and beyond, coming to our home twice to answer all questions and ensure a wonderful purchasing experience. I highly recommend this professional dealership for new and experienced buyers. More

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