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Tunde O'Connor
Tunde O'Connor at Hyundai of St Augustine

Tunde O'Connor | Page 37

Service Advisor

Hyundai of St Augustine

1111 Marketplace Dr.
St. Augustine, FL 32084

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4.8
379 Reviews
4.8

379 Reviews

Write a Review

379 Reviews of Tunde O'Connor

April 01, 2024

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Employee Rating

Turner is very professional and helpful she very nice and kniw her job very well More

by myladyboop1124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mirena Napier

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Apr 01, 2024

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely thank you for your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 28, 2024

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Employee Rating

I need to apologize, it was the roof rack making the noise. You were right I was wrong More

by uniquelyrebecca
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Coben Balch

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Mar 29, 2024

Hyundai of St Augustine responded

Thank you for the 5 star rating. I am glad the team was able to work with you to address your concerns. We will continue to work harder and smarter to improve the experience for our valued guests such as yourself. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 26, 2024

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Employee Rating

John is GREAT driver and person,, always puts a smile on my face, he has a great attitude More

by Hak1049
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mirena Napier, John Stephens

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Mar 26, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. I am glad to hear you enjoy spending time with John, he is a valuable member of our team. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 23, 2024

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Employee Rating

Always trying to make things as seamless as possible. Glad they were to expand making it easier for all of us. More

by richardflores
Recommend Dealer
Yes

Other Employees Tagged: Tunde O'Connor

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Mar 23, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. I am glad to hear you enjoyed our new facility, we appreciate everyone's patience and understanding as we were under construction. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 19, 2024

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Employee Rating

Two hours in the bay for an oil change? That’s ridiculous. They forgot to let me know my car was done. More

by kevkel5485
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Mar 19, 2024

Hyundai of St Augustine responded

Our sincere apologies for the level of service you received from our team. That wait time is unacceptable and not in line with our company policies and procedures. We appreciate you providing this valuable feedback so that my team and I may review where the breakdown in our processes took place and how we can prevent this from happening in the future. We strive to continuously improve on a daily basis to better serve our valued guests. We appreciate your understanding as we grow as an organization. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

Mar 19, 2024

Hyundai of St Augustine responded

My sincere apologies for the level of service you received from our team. That wait time is unacceptable and not in line with our company policies and procedures. We appreciate you providing this valuable feedback so that my team and I may review where the breakdown in our processes took place and how we can prevent this from happening in the future. We strive to continuously improve on a daily basis to better serve our valued guests. We appreciate your understanding as we grow as an organization. While it doesn't excuse the poor service you received, I would like to issue you an online gift card as a gesture of goodwill. What would be the best email address to send your gift card to and what is the first and last name you would like on the card (this is a private response and will not be seen by the public.) Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 18, 2024

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Beautiful new dealership. Justin is a true asset to the company and I’m happy he is back. More

by donik4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Feliciano, Justin Spurlock , Madison Frickenstein

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Mar 18, 2024

Hyundai of St Augustine responded

Thank you for the kind words and 4 star rating. I am glad to hear you enjoy working with Justin, he is a valuable member of our team. We look forward to exceeding your expectations on your next visit to provide you a 5 star experience . We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 17, 2024

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Employee Rating

Your staff makes your dealership a great place to purchase a vehicle and to have it serviced. More

by MTRAYNOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Aflleje

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Mar 17, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 17, 2024

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Employee Rating

Pleased with the service I received. Took care of my issues fast. Will continue to use them for service. More

by JEFF@SAILCONTESSA.COM
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
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Mar 17, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 17, 2024

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Loving the new location and all the upgrades! Congrats to an amazing team!! I feel spoiled with such professionalism from my service advisor Justin. More

by SURIEL.PERALTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mirena Napier, Sylvester Moore, Justin Spurlock , Madison Frickenstein

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Mar 17, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. I am glad to hear you enjoy working with Justin, he is a valuable member of our team. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 16, 2024

Dealership Rating
Employee Rating

Service has always been fantastic! My service technician, Tunde, has been helping me since I moved to xx. Augustine six years ago. Every experience with my previous Hyundai and my new More

by Globedish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 16, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and five star rating. I am glad to hear you enjoy working with Tunde, she is a valuable member of our team. We sincerely appreciate your loyalty to Hyundai of St Augustine. Best regards, Andrew DiFeo Owner/GM Hyundai of St Augustine

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