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Trudour Brown
F&I Manager
Heritage Subaru Catonsville
6624 Baltimore National Pike
Baltimore, MD 21228
New to the automotive industry, looking forward to providing exceptional customer service and building lifelong customer relationship.
Read moreDealership Experience
6 mos
11 Reviews
Write a Review11 Reviews of Trudour Brown
February 13, 2025
May greeted us at the door and walked us through the process of purchasing our new Subaru. She was very knowledgeable about the different cars and helped us find the Forester we eventually bought. The w process of purchasing our new Subaru. She was very knowledgeable about the different cars and helped us find the Forester we eventually bought. The whole experience was great. Thank you May. More
Other Employees Tagged: May Farris, Ashley Richards
February 10, 2025
Jessica is the best sales execute ever! ! She made me feel comfortable and confident about my purchase. She spent time working with me to make sure the process went quick and smoothly. She e ! She made me feel comfortable and confident about my purchase. She spent time working with me to make sure the process went quick and smoothly. She even drove me to the nearest bank cause I didn’t have my car with me. She’s so fun to talk to and is very cheery. (Note to Jessica - could we please hang out?) More
Other Employees Tagged: Ashley Richards, Jonathan Bookstein, Jessica Granados, Mariah Johnston, Steele Pompilio
January 28, 2025
Everyone here was wonderful. They made the process easy and did not play games when it came time to getting an out the door number, they were right on! Very fair, unlike how I wa They made the process easy and did not play games when it came time to getting an out the door number, they were right on! Very fair, unlike how I was treated at Hertrich Honda. I feel very confident referring other people to this dealership as I'm very leery of car dealers/salesman. I would definitely come here again. D'Angelo, Mike, and the sales manager, Andy Evans were great. Trudour Brown who was the finance manager was awesome, too! It all comes from the top - down!. Heritage Subaru, thank you for a great experience! More
Other Employees Tagged: Danglo Barnwell, Michael Condon
January 18, 2025
Everyone was friendly, knowledgeable, and willing to help in whatever way necessary for us to have an amazing experience and get the right car for the right price. Outstanding team and outstanding culture. in whatever way necessary for us to have an amazing experience and get the right car for the right price. Outstanding team and outstanding culture. More
Other Employees Tagged: Missy Hastings, Paris Tato, Andy Cohen
January 15, 2025
Great customer service is a priority here; succinct communications and customer focused by all team members. Highly recommend this dealership- great experience from start to finish! communications and customer focused by all team members. Highly recommend this dealership- great experience from start to finish! More
Other Employees Tagged: May Farris, Ashley Richards, Paris Tato, Andy Cohen
January 04, 2025
Very professional and courteous. Greatly appreciated not being put through the usual upsell process; they made things as simple as possible in spite of an Internet outage. Greatly appreciated not being put through the usual upsell process; they made things as simple as possible in spite of an Internet outage. More
Other Employees Tagged: Moussa Sirleaf, Paris Tato
December 30, 2024
May Farris and the Catonsville team provided a top-notch buying experience. They were knowledgeable, responsive, and got me in a new car in one afternoon. Great shopping experience, and it's a pleasure doin buying experience. They were knowledgeable, responsive, and got me in a new car in one afternoon. Great shopping experience, and it's a pleasure doing business with May! More
Other Employees Tagged: May Farris
December 04, 2024
Sales representatives are knowledgeable about their products. They are pleasant, patient and helpful to the customers. You receive prompt service when you go to this dealership. products. They are pleasant, patient and helpful to the customers. You receive prompt service when you go to this dealership. More
Other Employees Tagged: May Farris, Andy Cohen
December 02, 2024
I had the best experience with Heritage Subaru in Catonsville. May Farris and the rest of the team were very professional. Catonsville. May Farris and the rest of the team were very professional. More
Other Employees Tagged: May Farris
November 18, 2024
Mary Farris-Coaxum and the entire staff was absolutely AMAZING!! From start to finish and the purchase of our brand new 2025 Subaru Outback Onyx Edition couldn’t have went any smoother. It was well worth AMAZING!! From start to finish and the purchase of our brand new 2025 Subaru Outback Onyx Edition couldn’t have went any smoother. It was well worth the trip across town to purchase our new car. Mary and the sales team go above and beyond to make sure you leave with the vehicle of your choosing. I stated “You guys must have Magic Wands back there, because some of the things you guys have done only a magician could pull off.” More
Other Employees Tagged: May Farris, Jason Withrow, Nathan Hollis , Mary Farris