Troy Rouser

Very satisfied Troy made things as simple and easy as possible! After my car wreck the last thing I wanted was to be car shopping and sitting in a dealership for hou Troy made things as simple and easy as possible! After my car wreck the last thing I wanted was to be car shopping and sitting in a dealership for hours but that wasn’t the case. He found what we wanted and we were in and out as quick as you can be when buying a car! More

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Exellent experience Traded in one car and bought Toyota Highlander Limited from Troy, excellent car, excellent experience and excellent service. Highly recommended! Would Traded in one car and bought Toyota Highlander Limited from Troy, excellent car, excellent experience and excellent service. Highly recommended! Would go again next time! More

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No nonsense. Was in and out purchasing a new vehicle with a trade. Felt like a no-nonsense straightforward deal that I don't always get when purchasing a vehicle. Was in and out purchasing a new vehicle with a trade. Felt like a no-nonsense straightforward deal that I don't always get when purchasing a vehicle. More

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Luv my hybrid Troy was very easy to work with. There was no overt sales speech etc. I knew what I wanted and Troy found exactly what I was looking for. Everyone wa Troy was very easy to work with. There was no overt sales speech etc. I knew what I wanted and Troy found exactly what I was looking for. Everyone was very patient while I finalized my payment. Will recommend dealership. More

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Liars! Salesman attempted to secure my financial information AFTER dealership had received my outside funding ... upon calling MR. ROUSER on this deceit, he Salesman attempted to secure my financial information AFTER dealership had received my outside funding ... upon calling MR. ROUSER on this deceit, he proceed to spew out several lies in an attempt to cover up his actions with cat litter. More

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Great experience purchasing a 2016 RAV4 Troy and Jessie were top notch when it came to professionalism, knowledge, and courteousy. The whole purchasing experience from selecting the vehicle Troy and Jessie were top notch when it came to professionalism, knowledge, and courteousy. The whole purchasing experience from selecting the vehicle to financing was easy and effortless. I would recommend these two Lakeside Toyota employees to anyone in the market for a new, certified, or used vehicle. More

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Great experience and deals I've known many of the employees at Lakeside Toyota since I was a teenager. It was a great experience buying a vehicle from them as an adult. They wer I've known many of the employees at Lakeside Toyota since I was a teenager. It was a great experience buying a vehicle from them as an adult. They were able to take care of me and help me with everything I needed. More

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I bought a car s better one than the one I had in mind I I had a great sales person he was attentive I went to buy one car but he sold me a better one than the one I had in mind for almost the same price I I I had a great sales person he was attentive I went to buy one car but he sold me a better one than the one I had in mind for almost the same price I was and am very pleased with my new car by the way that sales person was Troy Rousser the rest of the people I dealt with were also very kind and explained everything I ask about More

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Lakeside Toyota is an amazing dealership! Lakeside Toyota is an amazing dealership that has provided amazing service for me for the past few years. I purchased my 2014 RAV 4 a few years ago a Lakeside Toyota is an amazing dealership that has provided amazing service for me for the past few years. I purchased my 2014 RAV 4 a few years ago and I have been provided with exceptional service ever since. The dealer that I worked with was very open to negotiating the price of the Limited Edition RAV 4 that I purchased and once I went over to financing the service continued to be amazing. About a year ago on the day before Thanksgiving I got a flat tire and even as busy as they were the manager made sure we were in and out within a reasonable amount of time to get on the road to travel to family. Then today on July 13, 2016 I went in for an oil change and tire rotation and my maintenance expired. Again, Lakeside Toyota took care of me without any hesitation. I was able to go over to the finance department and the finance salesman that I spoke with was able do ask the head of of the finance department to provide me with a free oil change and the service department was able to get me in and out again in a timely manner. If you are hesitating about getting your next vehicle with Toyota, no need to hesitate any longer. If you are looking for a dealership that doesn't just get you to purchase a vehicle, but takes care of you and your vehicle along the way and years after Lakeside Toyota is the place for you! I will be purchasing vehicles for Lakeside for years to come! More

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A pleasure to deal with this crew. Bob Licht was patient, efficient and committed to ensuring my satisfaction without being annoying. He listened and found the vehicle that best satisf Bob Licht was patient, efficient and committed to ensuring my satisfaction without being annoying. He listened and found the vehicle that best satisfied my needs. I was also appreciative and impressed with Troy the sales manager as he was very personable while maintaining a professional attitude. He truly understands what exceptional customer service is. Your finance person (I think it was Max) was also very efficient, helpful and knowledgeable. I can't forget Lowell who went out of his way to assist me in setting up and understanding some of the functions and capabilities of the radio, gps and blue tooth functions. This dealership can count on my future business as well as any referrals that I might have. Thank you to each of you for making this an enjoyable experience. Prayers, thoughts and condolences go out to the family of the ultimate SAINT Will Smith. Senseless More

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