Troy Craig
Troy Craig at Audi Wyoming Valley

Troy Craig

Finance Manager

Audi Wyoming Valley

1470 PA-315, Suite 3
Wilkes-Barre, PA 18702

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4.9
358 Reviews

Dealership Experience

9 yrs, 5 mos

Industry Experience

9 yrs, 5 mos

Specialties & Trainings

Audi Certified

4.9

358 Reviews

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358 Reviews of Troy Craig

September 24, 2025

Dealership Rating
Employee Rating

Josh Rasmus was excellent! I wrote a detailed customer testimonial via the email link sent to me. Please reference. More

by K Griffin
Recommend Dealer
Yes

Other Employees Tagged: Troy Craig

Sep 24, 2025

K Griffin responded

Best car sales experience we've ever had; our 5th Audi after a couple of Mercedes and a BMW, from Ft Lauderdale to Washington, DC geography. Thankfully, Josh isn't a salesman, rather a professional, knowledgeable business facilitator. Josh has a warm, sincere engagement, direct, informative style, patient and quite capable. Listens, remembers all elements of our conversation and appropriately tacked back to them. His attention to detail throughout is noted and appreciated. Very high-touch as it should be for a quality product. We intended to "just shop" as this was our first stop. Josh converted us to buyers. The dealership is a professional, clean and welcoming environment, which is certainly helpful in the equation. The online dealership ratings coupled with the elements listed above bring forth an excellent enterprise. PS: Troy (finance) also outstanding! Thank you!!

September 23, 2025

Dealership Rating
Employee Rating

Best car sales experience we've ever had; our 5th Audi after a couple of Mercedes and a BMW, from Ft Lauderdale to Washington, DC geography. Thankfully, Josh isn't a salesman, rather a professional, kn More

by K Griffin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Rasmus

September 21, 2025

Dealership Rating
Employee Rating

Excellent dealership. Excellent staff. Was incredibly transparent and made me very comfortable buying my car. Can’t recommend Audi Wyoming valley and especially their staf More

by Josh Man
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mitch Kotarski, Darlene Duverge

September 20, 2025

Dealership Rating
Employee Rating

Great customer service from start to finish! I must say that it was the easiest, most enjoyable, car buying experience I have ever had! More

by Wendy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Garcia, Jennifer Perry , Jamie

September 18, 2025

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Employee Rating

Everyone at the dealership is extremely friendly and helpful always. When a problem comes up with my car it is always addressed immediately. More

by CATHYBOYYLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 17, 2025

Dealership Rating
Employee Rating

I think the sales people and the sales team that you got there at at your dealership did a great job and we were satisfied with the quick turnaround and also with the price of the vehicle that we got so the More

by Randys1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Darlene Duverge

September 10, 2025

Dealership Rating
Employee Rating

The best car buying experiences of my life. Professional, helpful, and knowledgeable. Would highly recommend this dealership. Thank you Randy and team for making my car dream come true! More

by Sandra Paige
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Randy Hozempa

September 04, 2025

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Employee Rating

It was a very good experience. I called Darlene answered the phone and it went very smoothly after that she is excellent. I would recommend her to anyone. I would also recommend th More

by miketriklo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darlene Duverge

September 04, 2025

Dealership Rating
Employee Rating

The dealership made us feel like family,all our needs were met. Darlene was a pleasure to deal with More

by BMUSTAC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mitch Kotarski, Darlene Duverge

September 02, 2025

Dealership Rating
Employee Rating

Randy is simply one of the best car dealers that I have ever interacted with. We have been buying cars from him for years and have never had a problem. He is very knowledgable about every car on the lot an More

by Josh
Recommend Dealer
Yes

Other Employees Tagged: Randy Hozempa

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