Troy Craig
Troy Craig at Audi Wyoming Valley

Troy Craig

Finance Manager

Audi Wyoming Valley

1470 PA-315, Suite 3
Wilkes-Barre, PA 18702

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4.9
359 Reviews

Troy began his career in the automotive industry in 2013, starting out in motorcycle sales before transitioning into car sales. His passion for helping clients find the right vehicle and guiding them through the buying process led him to take the next step in his career, becoming a Finance Manager in 2017. He takes pride in assisting customers with every step toward their next vehicle and ensuring a smooth, enjoyable experience. Outside of work, Troy is an avid dog lover who enjoys spending his free time walking and playing with his two dogs. Fun Fact: Troy’s favorite Audi is the RS7 Sportback!

Dealership Experience

9 yrs, 6 mos

Industry Experience

12 yrs, 10 mos

Specialties & Trainings

PAA Advanced Agent Services

Audi Certified

4.9

359 Reviews

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359 Reviews of Troy Craig

October 20, 2025

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Employee Rating

John Laino was very helpful and patient with me answering questions about the car that I would ask was very social and open minded very much pleased with his customer service. The entire process was smooth, More

by Jonathan Medero
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Recommend Dealer
Yes

Other Employees Tagged: John Laino

October 18, 2025

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These people are great to deal with. No pressure sales. Very helpful. I bought several cars from them with a great experience More

by JLWPAC0
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Recommend Dealer
Yes

October 06, 2025

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Audi delivers an outstanding product. Randy and Troy provided a very satisfying and seamless buying experience. More

by Michaelsrob20
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Recommend Dealer
Yes

Other Employees Tagged: Randy Hozempa

October 01, 2025

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I’ve always had solid professional treatment here and know the vehicle is well sorted when I pick it up. More

by DMSHULTZ55
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Recommend Dealer
Yes

September 24, 2025

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Josh Rasmus was excellent! I wrote a detailed customer testimonial via the email link sent to me. Please reference. More

by K Griffin
Recommend Dealer
Yes

Other Employees Tagged: Troy Craig

Sep 24, 2025

K Griffin responded

Best car sales experience we've ever had; our 5th Audi after a couple of Mercedes and a BMW, from Ft Lauderdale to Washington, DC geography. Thankfully, Josh isn't a salesman, rather a professional, knowledgeable business facilitator. Josh has a warm, sincere engagement, direct, informative style, patient and quite capable. Listens, remembers all elements of our conversation and appropriately tacked back to them. His attention to detail throughout is noted and appreciated. Very high-touch as it should be for a quality product. We intended to "just shop" as this was our first stop. Josh converted us to buyers. The dealership is a professional, clean and welcoming environment, which is certainly helpful in the equation. The online dealership ratings coupled with the elements listed above bring forth an excellent enterprise. PS: Troy (finance) also outstanding! Thank you!!

September 23, 2025

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Best car sales experience we've ever had; our 5th Audi after a couple of Mercedes and a BMW, from Ft Lauderdale to Washington, DC geography. Thankfully, Josh isn't a salesman, rather a professional, kn More

by K Griffin
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Rasmus

September 20, 2025

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Great customer service from start to finish! I must say that it was the easiest, most enjoyable, car buying experience I have ever had! More

by Wendy
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Recommend Dealer
Yes

Other Employees Tagged: Joe Garcia, Jennifer Perry , Jamie

September 18, 2025

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Everyone at the dealership is extremely friendly and helpful always. When a problem comes up with my car it is always addressed immediately. More

by CATHYBOYYLE
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Recommend Dealer
Yes

September 17, 2025

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I think the sales people and the sales team that you got there at at your dealership did a great job and we were satisfied with the quick turnaround and also with the price of the vehicle that we got so the More

by Randys1
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Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Darlene Duverge

September 10, 2025

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The best car buying experiences of my life. Professional, helpful, and knowledgeable. Would highly recommend this dealership. Thank you Randy and team for making my car dream come true! More

by Sandra Paige
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Randy Hozempa

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