Dealership Experience
20 yrs, 5 mos
Industry Experience
20 yrs, 5 mos
135 Reviews
Write a Review135 Reviews of Troy Carter
February 10, 2021
So I came into Regal Acura interested in an A-Spec ILX and Troy was really helpful and super friendly and was very upfront about my chances ext because of my poor credit but I was also putting down a larg and Troy was really helpful and super friendly and was very upfront about my chances ext because of my poor credit but I was also putting down a large down payment. Well he walked me over to the GMC Building and I got to work with Pedro (SP?) And he was amazing super friendly wasn't abrasive or rude to me and was able to get me into the Car with a great loan and payment and actually got me a lower payment than they had originally thought. I would totally recommend Pedro and Troy and Mr. Huckabee. My only complaint about the entire experience was that this Older Black Gentlemen And I can't remember his name, He was the GMC Desk Manager I believe? I told him that I did not want to use my dad as a Co-Signer on this loan and wanted to do this myself, He insisted on talking with my Father who I had brought along and he tried to pressure my father into co-signing and then just buying the car outright via cash. This honestly almost scared us away from Regal but Due to the Friendliness of Troy and Pedro I came back and made the deal. More
Other Employees Tagged: Ken Huckabee, Pedro in Finance
February 08, 2021
We just purchased our 1st Acura. It was a wonderful experience thanks to Troy our salesman,Ken the manager and Pedro finance. I highly recommend this dealership. experience thanks to Troy our salesman,Ken the manager and Pedro finance. I highly recommend this dealership. More
Other Employees Tagged: Ken Huckabee, Pedro in finance gets 5 stars.
February 04, 2021
Regal Acura has done great job completing all services to my car and explain these services and cost. My service representative did get job keeping me informed on progress of the service and explained each s my car and explain these services and cost. My service representative did get job keeping me informed on progress of the service and explained each step in the process More
Other Employees Tagged: Adam
January 20, 2021
The staff here are friendly and very easy. To work with. Pricing was more than fair. Overall, the whole purchase process was extremely easy and effient. Pricing was more than fair. Overall, the whole purchase process was extremely easy and effient. More
Other Employees Tagged: Brandon Exum, Pedro with finance. Forgot the name but our Indian salesman was excellent.
January 01, 2021
Contact them by email learn of vehicles available types, especially the Acura with technology package, also the salesman is a very responsible person and fully explained in detail all vehicle technology. especially the Acura with technology package, also the salesman is a very responsible person and fully explained in detail all vehicle technology. More
Other Employees Tagged: Kyle Cook, Brandon Exum, Pedro
October 08, 2020
Over these past 6 years I have found Troy Carter a pleasure to deal with and Ray and Rob in the service area are also a pleasure. pleasure to deal with and Ray and Rob in the service area are also a pleasure. More
Other Employees Tagged: Ray Taylor , Brandon Exum
September 03, 2020
We are very satisfied with our choice of dealership, but mostly because of our experience with our consultant, Troy. Troy was patient with us from start to finish always making himself available to answer mostly because of our experience with our consultant, Troy. Troy was patient with us from start to finish always making himself available to answer any questions we had and often on his days off. He worked with us to make sure that we knew all the details of the car and were comfortable with the price we were financing. This was our first time at this dealership and Troy never once made us feel pressured or talked poorly about another brand in order to make Acura look better. We never felt swayed from another vehicle or pressured to buy from Regal, making the experience unlike the ones at other dealerships. Highly recommend Regal Acura and highly recommend Troy as a consultant! More
Other Employees Tagged: Brandon Exum, Pedro J.

