Tristian Rivas

Gail responded

I do not want this published publically. Please use it internally for Norm Reeves and Tristan.

Norm Reeves Honda Superstore North Richland Hills responded

Now that’s our kind of comfort stop, Teri! A clean, cozy waiting area and a snack bar that hits the spot make car care feel like a coffee break instead of a chore. Thanks for noticing the little details that make a big difference!

Norm Reeves Honda Superstore North Richland Hills responded

Hi, we’re sorry to hear your experience didn’t leave a positive impact. We truly value every opportunity to learn from our guests and want to understand what could have made your visit better. Please contact Richard Meneely at richard.meneely@normreeves.com so we can work to improve moving forward.

Norm Reeves Honda Superstore North Richland Hills responded

Tristian keeps the service lane ticking like a fine-tuned watch, every detail turning in perfect sync. From check-in to completion, each moment ran on precision and care. That kind of timing makes maintenance feel effortless.

Norm Reeves Honda Superstore North Richland Hills responded

Your visit sounds like a front-row seat at the “awesome dealership festival”! The team’s help and kindness are the main event, and we love that the neat atmosphere made your experience even brighter. Can’t wait to welcome you back for the next round of fun!

Norm Reeves Honda Superstore North Richland Hills responded

Miki, your review is like a little ray of sunshine! ☀️ We’re so glad our team made your visit cheerful, smooth, and bright. Thanks for spreading the happy vibes! We'll be here for all your future needs.

Norm Reeves Honda Superstore North Richland Hills responded

Penny, thank you for the kind words about Nicholas! Quick service and fair pricing are exactly what we aim for, so it’s great to know we delivered. Next time you’re in, feel free to check out our parts and gear boutique. It’s a fun spot to explore accessories that can make your ride even more “you.”

Norm Reeves Honda Superstore North Richland Hills responded

Tristan sounds like the perfect ringmaster, making sure the show runs smoothly and you’re always in the know. We’ll make sure he gets the spotlight he deserves.

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your thoughtful review! We’re glad to hear your service manager took care of you promptly and that the visit went smoothly. We’d love to know what we could do to make your next visit worthy of a fifth star. Your feedback helps us keep improving.

Norm Reeves Honda Superstore North Richland Hills responded

It's wonderful to hear how Tristian has consistently taken care of you and your vehicles over the years. Having customers like you stick with us means the world to our team. We’ll keep providing the attentive service you’ve come to expect each time you visit.