Trisha Stone
Trisha Stone at Lithia Hyundai of Reno
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Trisha Stone

Service Advisor

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

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4.6
74 Reviews

Dealership Experience

2 yrs

Industry Experience

2 yrs

4.6

74 Reviews

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74 Reviews of Trisha Stone

December 24, 2024

Dealership Rating
Employee Rating

This is a great dealership. I’ve only gone for oil changes because Hyundais don’t break down and you can keep them forever (I’m going on 16 years with mine). But for service, th More

by HAPPYWITHLIFE2010
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Lance Smith

December 23, 2024

Dealership Rating
Employee Rating

Larry and Josh went above and beyond to help us get the new vehicles that we needed when we needed them. We own three vehicles that we bought from Lithia Hyundai of Reno. I would say that we are very satis More

by BEANER1265
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Larry Farrell, Joshua Clunie

Dec 24, 2024

Lithia Hyundai of Reno responded

It's fantastic to hear that Larry and Josh provided exceptional service at Lithia Hyundai of Reno! We're delighted you're satisfied with your new vehicles, and we truly appreciate your continued trust in us. Enjoy the new ride!

December 18, 2024

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The service department does not return calls which is very aggravating when you live at least an hour away. More

by STHUNTER89511
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Recommend Dealer
No

Other Employees Tagged: Lance Smith

Dec 23, 2024

Lithia Hyundai of Reno responded

It's frustrating to hear about the lack of communication from our service department, especially given your distance. We strive for timely responses. Please reach out directly so we can address this issue promptly. Thank you, Scott Robert - Customer Relations Manager - 775-682-3352 - srobert@lithia.com

December 18, 2024

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Lithia Hyundai of reno the best dealer in Reno. But I don't like service center not qualified for maintenance , I schedule oil change and an air filter change, but technician did not do anything at More

by DANNYMN75
Service Price Transparency
Workmanship
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Recommend Dealer
No
Dec 23, 2024

Lithia Hyundai of Reno responded

Danny, We strive for quality and efficiency in all maintenance tasks, so it's disappointing to learn we fell short during your visit. Please reach out if you'd like us to address this further or assist you in any way. Thank you, Scott Robert - Customer Relations Manager - 775-682-3352 - srobert@lithia.com

December 12, 2024

Dealership Rating
Employee Rating

Been dealing with Lance for some time. Very professional and would always go the extra mile to exceed expectation and satisfaction. Kudos! More

by ian
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Lance Smith

Dec 13, 2024

Lithia Hyundai of Reno responded

Ian, we're delighted to hear that Lance has consistently provided exceptional service at Lithia Hyundai of Reno. Thank you for sharing your experience with us!

December 11, 2024

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Super nice customer service and waiting area although it took longer than expected, wish they had better snacks and drinks More

by Barbara
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Recommend Dealer
Yes
Dec 12, 2024

Lithia Hyundai of Reno responded

Barbara, thanks for your feedback! We're glad you enjoyed the customer service and waiting area at Lithia Hyundai of Reno. We'll definitely take note of your suggestions regarding snacks and drinks to enhance our guests' experience.

December 01, 2024

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Great service with a smile attention to detail. Great service all around. 1 w e More

by HATTIEHOYLE
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Recommend Dealer
Yes
Dec 02, 2024

Lithia Hyundai of Reno responded

Thank you for the positive review! Should you need anything else, please let us know.

November 30, 2024

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Employee Rating

Great place. They treat you like family. I got to meet one of the managers, Wes. He was a very good-looking man and dressed in LuluLemon from head to toe so I was More

by BRYAN.OGG
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Recommend Dealer
Yes
Dec 02, 2024

Lithia Hyundai of Reno responded

Thank you for the fantastic review! We're delighted to hear that Wes and our team at Lithia Hyundai of Reno made such a positive impression. It's great knowing you felt like family during your visit, and we appreciate your recommendation!

November 24, 2024

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Employee Rating

for some reason they didn’t get my car in the bay but Trisha made sure my car was taken in and taken care of immediately and I was out of there. More

by KUHLEMIER
Service Price Transparency
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Recommend Dealer
Yes
Nov 25, 2024

Lithia Hyundai of Reno responded

Kuhlemier, we're glad to hear that Trisha was able to assist you promptly at Lithia Hyundai of Reno. Thank you for your patience and understanding!

November 22, 2024

Dealership Rating
Employee Rating

Trisha has been amazing. She is so good to me when I need my car worked on. I can’t tell you how much stress that takes off me when I have to have my car worked on. She make More

by Chrissy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2024

Lithia Hyundai of Reno responded

Chrissy, we're delighted to hear that Trisha has been such a great help at Lithia Hyundai of Reno! It's wonderful knowing she makes your car service experience stress-free. Thank you for sharing this with us!

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