Tricia Foley

My experience at this dealership was outstanding. Tricia, the sales consultant, made the entire process from start to finish straightforward and transparent. She was terrific and answered all my ques Tricia, the sales consultant, made the entire process from start to finish straightforward and transparent. She was terrific and answered all my questions while maintaining a friendly and positive attitude. I am happy with my experience and with getting a new car. More

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Tricia was very patient and helpful! ! I’m a very indecisive person but it didn’t bother her. ! I’m a very indecisive person but it didn’t bother her. More

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The buying process with Heritage Mazda went very smoothly. I worked with their team to set a fair price prior to arriving, and immediately went into a test drive and closed on the car. All said I sp smoothly. I worked with their team to set a fair price prior to arriving, and immediately went into a test drive and closed on the car. All said I spent 3 hours at the dealership. Everyone was super helpful while I was there, especially the finance guy (Adam) who took all the time in the world to help me navigate the expense. That said... When I got home I realized the car mats were missing from the car. Likely taken out when the car got detailed. I immediately emailed and called to let Heritage know about the mix up. Unfortunately my responses either went unanswered or didn't get us closer to a resolution on what to do. After a month I sent one last email and got a response that recommended I buy new mats with the Mazda employee discount. This after-purchase experience was really disappointing especially after spending over $30k on a car. The mats were maybe $200 in value but Heritage didn't have any interest in making things right or even answering my questions for the first 4 weeks. Shame on me for expecting more after they had my money in hand. I won't give them my business again... and they probably won't care. Good luck if there is a bigger issue you have to deal with. Adam rocks... can't say that about anyone else. More

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