Trey Starnes
Trey Starnes at Autohaus BMW

Trey Starnes

Service Advisor

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

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4.9
78 Reviews

My name is Trey Starnes. I have been a service writer for a little over 4 years. I was an express technician for 6 years from 2015-2021. I am a true believer that bringing your beloved vehicle in for service is not a bad thing. It means you care and want your vehicle to last. I believe the same goes for service as a whole. With me, you will have confidence that I will provide you with accurate information and assist on giving you the best options for you to keep your vehicle running properly. You will find with me that you will be given kind, efficient, and great service. I love to get to know my customers and i cant wait to meet you and hear about your experience with me and our great service department

Dealership Experience

2 yrs

Industry Experience

10 yrs, 2 mos

Specialties & Trainings

technician training

express service writer training

4.9

78 Reviews

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78 Reviews of Trey Starnes

July 18, 2025

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Employee Rating

Wow! Outstanding service and communication! They provided excellent service, keeping me informed during the entire process via text and email. They even More

by Emezinis
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Recommend Dealer
Yes

Other Employees Tagged: Todd Feuerhaken

Jul 18, 2025

Autohaus BMW responded

Thanks for the 5 - star review! It's customers like you who make our work so rewarding. We can't wait to welcome you back for another wonderful experience. If there's anything else we can do to make your visits even more special, please don't hesitate to let us know.

July 17, 2025

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I enjoy the entire experience when I go to this dealership. I would recommend to others. More

by Emma
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Recommend Dealer
Yes
Jul 17, 2025

Autohaus BMW responded

Thanks for the review! Our team of professionals is dedicated to providing the best there is to offer. If there's anything else we can help you with, please let us know.

July 17, 2025

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Thorough evaluation of my car, service advisor was helpful in discussing all of the issues and costs associated with repairs. More

by emily
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Recommend Dealer
Yes
Jul 17, 2025

Autohaus BMW responded

Thanks for the review! We are happy to be of service and look forward to the next time, take care!

July 14, 2025

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Great service and everyone here is kind and helpful. This location is very clean. It is a pleasure to bring my vehicle here. More

by Sundevilkimberly
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Recommend Dealer
Yes

Other Employees Tagged: Todd Feuerhaken

Jul 14, 2025

Autohaus BMW responded

Thanks for the review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Thank you for choosing Autohaus!

July 10, 2025

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Great quality work, and they were very helpful in working directly with the third party warranty company More

by gregoryaholland
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Recommend Dealer
Yes
Jul 10, 2025

Autohaus BMW responded

Thanks for the review! We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to serving you again in the future!

June 28, 2025

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I recently brought my M4 in for an oil change and inspection at Autohaus BMW of Maplewood, MO, and once again, the experience was outstanding. The team was professional, courteous, and extremely thor More

by Ali Mian, MD
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Recommend Dealer
Yes
Jun 30, 2025

Autohaus BMW responded

On behalf of Autohaus BMW, I would like to thank you for sharing this great review about us and the dealership! It is wonderful to hear that Autohaus were able to provide you with excellent experience and we strive to provide our customer with great service. We look forward to working with you in the future.

June 24, 2025

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Very efficient. Estimate of work was transparent. Nice waiting area. Very responsive. Great loaner. nice people. More

by rbsmith3
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Recommend Dealer
Yes
Jun 24, 2025

Autohaus BMW responded

Thank you for taking the time to leave us a five - star rating! We're thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!

June 11, 2025

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Trey was excellent and proactive. Your operation is much better better experience than Plaza BMW! More

by craftsman54
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Recommend Dealer
Yes
Jun 12, 2025

Autohaus BMW responded

Thank you for taking the time to shar your feedback with us. Your input is important to us, and we're committed to making any necessary improvements. If there's anything specific you'd like to share to help us earn that fifth star, don't hesitate to let us know. Your continued support means a great deal to us.

June 06, 2025

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Prompt and very friendly service feel well taken care of. Trey was great very helpful More

by pinckard
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Recommend Dealer
Yes
Jun 10, 2025

Autohaus BMW responded

Thanks for the review! I would like to thank you for taking the time to write about your experience, and we are thrilled that you enjoyed us. We look forward to working with you in the future.

June 02, 2025

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This is the best dealership that I've came across in St. Louis. I wouldn't change it for nothing in the world. They're really like family too me ! More

by Faye
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Recommend Dealer
Yes
Jun 02, 2025

Faye responded

Thanks for the review! We can't wait to continue serving you with the same level of quality and care in the future. If there's anything else we can help you with on your next visit please let us know.

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