Trey Starnes
Trey Starnes at Autohaus BMW

Trey Starnes | Page 13

Service Advisor

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

Contact Me
4.8
138 Reviews

My name is Trey Starnes. I have been a service writer for a little over 4 years. I was an express technician for 6 years from 2015-2021. I am a true believer that bringing your beloved vehicle in for service is not a bad thing. It means you care and want your vehicle to last. I believe the same goes for service as a whole. With me, you will have confidence that I will provide you with accurate information and assist on giving you the best options for you to keep your vehicle running properly. You will find with me that you will be given kind, efficient, and great service. I love to get to know my customers and i cant wait to meet you and hear about your experience with me and our great service department

Dealership Experience

3 yrs

Industry Experience

11 yrs, 2 mos

Specialties & Trainings

technician training

express service writer training

4.8

138 Reviews

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138 Reviews of Trey Starnes

January 29, 2024

Dealership Rating
Employee Rating

I love Autohaus BMW. They take such good care of their clients. I always trust their work More

by Mamacat0511
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Clem, Chris Buie, Todd Feuerhaken, Zinaida Bajramovic, Brittany Weiss , Steve Emerson, Patti Kupfer, Bob Diedert

Jan 30, 2024

Autohaus BMW responded

Thank you for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

January 28, 2024

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The people at BMW auto house are always kind, professional, and great to work with. They know what they’re doing and care about the customer. More

by Ajons10
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Horstmann

Jan 29, 2024

Autohaus BMW responded

Thank you so much for the 5 - star review! We are happy to be of service and look forward to the next time, take care!

January 21, 2024

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Nice clean facility. Have done business and purchased many BMW’s from Autohaus. Services are getting pricey like everything else. Brake fluid and oil change ran over $500 More

by Jengrossman1
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Recommend Dealer
Yes
Mar 26, 2024

Autohaus BMW responded

Thanks for the review! Thank you for taking the time to share your experience.

January 13, 2024

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We worked with Trey recently and he did an absolutely amazing job overseeing our car’s service. His communication was great and accurate, and the timing estimate was on the money. We would love to work w More

by Frankwilliamburnsiii
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Recommend Dealer
Yes

Other Employees Tagged: Todd Feuerhaken

Jan 16, 2024

Autohaus BMW responded

Thank you for the 5 - star review! We are happy that Trey impressed you in this way. We are lucky to have him here at Autohaus BMW. Take care and see you next time!

January 12, 2024

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The day of my appointment, I had a quick attention, my advisor Trey nicely person More

by Ana
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Recommend Dealer
Yes
Jan 12, 2024

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. Trey is one of the best! Thank you for choosing Autohaus!

January 04, 2024

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Clean, everyone is polite, free snacks, free loaner when car is getting worked on, variety of gas v electric More

by Sara
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Recommend Dealer
Yes

Other Employees Tagged: Joe Emerson

Jan 04, 2024

Autohaus BMW responded

Hi Sara, thanks for the review! It's always a pleasure to serve customers like you, and we're glad you enjoyed our products. We hope to see you again!

December 20, 2023

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Your service is always top notch! Trey was most helpful and professional! It was great to work with him. More

by Smrose223
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Recommend Dealer
Yes

Other Employees Tagged: There was an African-American gentleman who helped me connect to your network - very nice of him!

Dec 28, 2023

Autohaus BMW responded

Thank you for the review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus BMW. Until next time, thanks again for the review!

December 09, 2023

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The service experience was excellent. I had called on a Saturday to schedule and the person who answered the phone was short with me and not helpful. Rather rude and should have maybe tak More

by riverdawn1
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Recommend Dealer
Yes

Other Employees Tagged: Brad Mares

Mar 26, 2024

Autohaus BMW responded

Thanks for the review! We always strive to give our best to help our customers an I'm glad we exceeded your expectations!

November 16, 2023

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Wonderful service as always. Pleasant and attentive technicians and lovely waiting room with beverages and snacks. More

by Manning635
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Service Time
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Recommend Dealer
Yes
Nov 16, 2023

Autohaus BMW responded

Thank you for recommending us in your review! We're glad we made your experience with us a great one and happy to help you again when needed.

November 14, 2023

Dealership Rating
Employee Rating

Trey at Autohaus is fantastic. He handled a difficult repair situation with aplumb. Thank you, Trey! More

by S
Recommend Dealer
Yes
Nov 14, 2023

Autohaus BMW responded

We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!

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