Trey Starnes
Trey Starnes at Autohaus BMW

Trey Starnes | Page 13

Service Advisor

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

Contact Me
4.9
133 Reviews

My name is Trey Starnes. I have been a service writer for a little over 4 years. I was an express technician for 6 years from 2015-2021. I am a true believer that bringing your beloved vehicle in for service is not a bad thing. It means you care and want your vehicle to last. I believe the same goes for service as a whole. With me, you will have confidence that I will provide you with accurate information and assist on giving you the best options for you to keep your vehicle running properly. You will find with me that you will be given kind, efficient, and great service. I love to get to know my customers and i cant wait to meet you and hear about your experience with me and our great service department

Dealership Experience

2 yrs, 10 mos

Industry Experience

11 yrs

Specialties & Trainings

technician training

express service writer training

4.9

133 Reviews

Write a Review

133 Reviews of Trey Starnes

January 04, 2024

Dealership Rating
Employee Rating

Clean, everyone is polite, free snacks, free loaner when car is getting worked on, variety of gas v electric More

by Sara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Emerson

Jan 04, 2024

Autohaus BMW responded

Hi Sara, thanks for the review! It's always a pleasure to serve customers like you, and we're glad you enjoyed our products. We hope to see you again!

December 20, 2023

Dealership Rating
Employee Rating

Your service is always top notch! Trey was most helpful and professional! It was great to work with him. More

by Smrose223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: There was an African-American gentleman who helped me connect to your network - very nice of him!

Dec 28, 2023

Autohaus BMW responded

Thank you for the review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus BMW. Until next time, thanks again for the review!

December 09, 2023

Dealership Rating
Employee Rating

The service experience was excellent. I had called on a Saturday to schedule and the person who answered the phone was short with me and not helpful. Rather rude and should have maybe tak More

by riverdawn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Mares

Mar 26, 2024

Autohaus BMW responded

Thanks for the review! We always strive to give our best to help our customers an I'm glad we exceeded your expectations!

November 16, 2023

Dealership Rating
Employee Rating

Wonderful service as always. Pleasant and attentive technicians and lovely waiting room with beverages and snacks. More

by Manning635
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 16, 2023

Autohaus BMW responded

Thank you for recommending us in your review! We're glad we made your experience with us a great one and happy to help you again when needed.

November 14, 2023

Dealership Rating
Employee Rating

Trey at Autohaus is fantastic. He handled a difficult repair situation with aplumb. Thank you, Trey! More

by S
Recommend Dealer
Yes
Nov 14, 2023

Autohaus BMW responded

We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!

November 14, 2023

Dealership Rating
Employee Rating

Great service. Had to wait a week before they could service the vehicle. Friendly and accommodating More

by boyd.jamesl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Clem

Nov 14, 2023

Autohaus BMW responded

On behalf of Autohaus BMW, I would like to thank you for using us for service. Your feedback is appreciated. Please come visit us again soon!

November 10, 2023

Dealership Rating
Employee Rating

Trey gave excellent service by keeping me informed each day of the status of the repair on my vehicle. More

by urablesed1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 10, 2023

Autohaus BMW responded

We're delighted to know that Trey exceeded your expectations! Your kind words mean the world to us, and we can't wait to share your compliments with Trey.

November 10, 2023

Dealership Rating
Employee Rating

This dealership is well run, friendly, clean, knowledgeable, caring, good snacks and good product- nice. More

by mlowe52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 10, 2023

Autohaus BMW responded

Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!

November 08, 2023

Dealership Rating
Employee Rating

Incredible communication. Reviewed multiple options on what was best for my 530. Car feels like new! More

by Mcrnu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2023

Autohaus BMW responded

Thanks for the review! We are glad to hear we provided you with top-notch service. We appreciate the feedback and would love to work with you again.

November 07, 2023

Dealership Rating
Employee Rating

Chris Clem, Schei and Trey are all first rate. I would not take my car anywhere else for service and my next purchase will absolutely be an auto house. With SteveZitko. More

by tayco2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Clem, Steve Zitko , Shai

Nov 07, 2023

Autohaus BMW responded

THANK YOU VERY MUCH FOR YOUR FEEDBACK AND 5-STAR RATING. WE STRIVE TO KEEP OUR CUSTOMERS VERY HAPPY.

...
13

Dealership Inventory (217 Vehicles)

used 2024 BMW X3 car, priced at $39,990
2024 BMW X3
used
Mineral White Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW X5 car, priced at $87,425
2026 BMW X5
new
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
used 2023 BMW 430 car, priced at $36,490
2023 BMW 430
used
Alpine White exterior
Automatic
All-wheel Drive
new 2026 BMW X3 car, priced at $55,240
2026 BMW X3
new
Arctic Race Blue Metallic exterior
Automatic
All-wheel Drive
used 2026 BMW Z4 car, priced at $54,490
2026 BMW Z4
used
San Francisco Red Metallic exterior
Automatic
Rear-wheel Drive
new 2026 BMW X5 car, priced at $85,275
2026 BMW X5
new
Gray Metallic exterior
Automatic
All-wheel Drive