Trey Starnes
Trey Starnes at Autohaus BMW
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Trey Starnes

Service Advisor

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

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4.7
33 Reviews

My name is Trey Starnes. I have been a service writer for a little over 2 years. I was an express technician for 6 years from 2015-2021. I am a true believer that bringing your beloved vehicle in for service is not a bad thing. It means you care and what your vehicle to last. I believe the same goes for service as a whole. With me, you will have confidence that I will provide you with accurate information and assist on giving your the best options for you to keep your vehicle running properly. You will find with me that you will be given kind, efficient, and great service. I love to get to know my customers and i cant wait to meet you and hear about your experience with me and our great service department

Dealership Experience

1 yr, 6 mos

Industry Experience

9 yrs, 8 mos

Specialties & Trainings

technician training

express service writer training

4.7

33 Reviews

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33 Reviews of Trey Starnes

January 11, 2025

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Employee Rating

Returned for a recall which was done quickly and efficiently as promised. Friendly and courteous staff. More

by Oliver.k
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Recommend Dealer
Yes

Other Employees Tagged: Todd Feuerhaken , Clayton Kueper

Jan 13, 2025

Autohaus BMW responded

Hey Oliver, thank you so much for the great review! If there are any other services you need, please don't hesitate to get in touch with us at Autohaus.

January 02, 2025

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Great service and always on top of the process. The dealer provided me a loaner for the duration of the service. More

by dtlportland
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Recommend Dealer
Yes

Other Employees Tagged: Todd Feuerhaken

Jan 02, 2025

Autohaus BMW responded

Thank you for the review! We appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.

December 26, 2024

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Excellent work, fantastic customer care and communication, pricing is within reason, I will continue to return. More

by Gene Gene BMW
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Recommend Dealer
Yes
Dec 26, 2024

Autohaus BMW responded

Thanks for the review! We are happy to be of service and look forward to the next time, take care!

December 18, 2024

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Everyone was great from checking in to video of service review to checking out. This is a great service center. More

by dwatson2054
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Recommend Dealer
Yes
Dec 19, 2024

Autohaus BMW responded

Thank you for the 5 - star review! We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again.

December 09, 2024

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Great service, very professional. Appreciate the video review of my needed repairs, it was very helpful in our decision making process. More

by LJacksonBMW
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Recommend Dealer
Yes
Dec 10, 2024

Autohaus BMW responded

Thank you for the review! We appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.

November 27, 2024

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Love this dealership. Sales and service are both top notch and all of the employees I encounter yet are fantastic. Best BMW dealership in the St. Louis area! More

by BC28
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Recommend Dealer
Yes
Nov 27, 2024

Autohaus BMW responded

Thanks for the 5 - star review! We are glad to hear we provided you with top-notch service! We appreciate the feedback and would love to work with you again.

November 26, 2024

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I ordered a 2025 X4 from Brandy. The experience was excellent. Great communication and no high pressure up-selling. I would certainly recommend purchasing from Brandy & this dealersh More

by M. W. Hayden
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Todd Feuerhaken, Brandy Wise

Nov 26, 2024

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Brandy is one of the best! Thank you for choosing Autohaus!

November 15, 2024

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AUTOHAUS was quick to get my car in and evaluated. Thorough inspection & timely repairs and I was back in my BMW in no time! Service providers were thorough in communication. Would recommend More

by Stacieluter
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Recommend Dealer
Yes
Nov 18, 2024

Autohaus BMW responded

Thank you, Stacie, for your wonderful review! It's always a pleasure to serve customers like you, and we're glad that you enjoyes our services.

November 15, 2024

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Nice people to deal with. They were concerned and considerate during my wait, checking in periodically. Enjoyable experience More

by micpace22
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Recommend Dealer
Yes
Nov 18, 2024

Autohaus BMW responded

Thanks for the 5 - star review! If there is any other services we can provide for you or questions we can answer, please get in touch with us!

November 14, 2024

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Employee Rating

I have been buying BMWs from Autohaus since the last century. The salespeople are all excellent and truly knowledgeable about their products. The service work is thorough and successful. This dealers More

by E. Green
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Todd Cherry, Steve Emerson, Nick Markovic, Myles Klaric , Do not know her name (very unhappy about this) but the lovely woman who answers the phone and welcomes people coming into the dealership is EXCELLENT! She is professional without being ‘unapproachable’, knowledgeable and helpful on the phone and in perso

Nov 14, 2024

Autohaus BMW responded

Thanks for the review! We greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!

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