Treshaun Travis | Page 5

Due to the complexity of the instrumentation panel, the training on how to use/understand it was lacking. We’ve had our GV80 for over a month, and are still struggling on how to move around within the s training on how to use/understand it was lacking. We’ve had our GV80 for over a month, and are still struggling on how to move around within the system so we can utilize as many options as possible. Far more time needs to be spent with the customer until they have a clear understanding of how everything works. Trying to walk someone through any program is too difficult over the phone. More

by GOE85 Verified Customer Verified Customer

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It was a good experience in bringing the car in for oil service from start to finish. service from start to finish. More

by GopiD Verified Customer Verified Customer

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They are always very professional and treat me as a valued customer. They complete the work quickly and so far the car is done when they say it will be done. They also washed the car for me which it b valued customer. They complete the work quickly and so far the car is done when they say it will be done. They also washed the car for me which it badly needed. I had the car in for a required EPA software upgrade which was a pain to do but the dealer made it as pleasant an experience as possible. I have noticed that the vehicle now requires me to actually step on the gas pedal to get it to move when I back out of my garage once I put it in reverse. The same is true in drive when I move from a stop, so I am assuming that is due to the software change. No big deal but one item of feedback would be to tell the owner what the change will result in if anything when you drive it. More

by GLOLIVER3579 Verified Customer Verified Customer

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Great customer service! All recalls and services completed quickly. Car was washed and delivered with a treat. All recalls and services completed quickly. Car was washed and delivered with a treat. More

by evans.patrick65 Verified Customer Verified Customer

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Good communication, picked up and dropped off car when they said they would. Did a good job of cleaning it in addition to all of the maintenance and recalls. they said they would. Did a good job of cleaning it in addition to all of the maintenance and recalls. More

by mosborne51 Verified Customer Verified Customer

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Very friendly and stress free experience. The dealership was very transparent about their pricing, discounts, incentives, and sales approach.. Salesperson was very knowledgeable and provide The dealership was very transparent about their pricing, discounts, incentives, and sales approach.. Salesperson was very knowledgeable and provided great customer service throughout the purchasing process. More

by bowlnshaw Verified Customer Verified Customer

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We had a great no pressure experience! They were able to answer any questions we had. We definitely will recommend them! They were able to answer any questions we had. We definitely will recommend them! More

by dougndawnadams Verified Customer Verified Customer

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The folks there were knowledgeable, upfront, not pushy, straight n to the point. Charlie was very kind and helpful through the process. Thank you straight n to the point. Charlie was very kind and helpful through the process. Thank you More

by diannam.carpenter Verified Customer Verified Customer

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Professional and genuine with the process. I am grateful. Looking forward to more positive interactions. I am grateful. Looking forward to more positive interactions. More

by DJ Garnett Verified Customer Verified Customer

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Excellent sales and service staff willing to work with the customer. Transparent pricing. Beautiful cars! the customer. Transparent pricing. Beautiful cars! More

by Ken Hoffman Verified Customer Verified Customer

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