Travis Ewen
Travis Ewen at Herb Chambers BMW of Sudbury
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Travis Ewen

Service Advisor

Herb Chambers BMW of Sudbury

128 Boston Post Rd
Sudbury, MA 01776

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4.4
47 Reviews
4.4

47 Reviews

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47 Reviews of Travis Ewen

November 06, 2024

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Employee Rating

All went well on an airbag recall inspection, which determined that no change was required on my 2010 328, with help from Travis. More

by dfo612
Service Price Transparency
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Recommend Dealer
Yes
Nov 06, 2024

Herb Chambers BMW of Sudbury responded

We're glad to hear that Travis was able to assist you with your airbag recall inspection at Herb Chambers BMW of Sudbury. It's great news that no changes were needed! Thank you for sharing your experience with us.

October 04, 2024

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Service was excellent and the advisor was professional In and out quick did not have long wait time More

by mdb51599
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Steve Grant, Michael Albertian

Oct 07, 2024

Herb Chambers BMW of Sudbury responded

This is great to hear! Thank you for coming to Herb Chambers BMW of Sudbury!

September 27, 2024

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I worked with service advisor Travis Ewen when my car went in for a recent service appointment. He did a great job assisting me by reviewing in a non-hurried manner everything noted about my car after it More

by CoastalDriver
Service Price Transparency
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Recommend Dealer
Yes
Sep 28, 2024

Herb Chambers BMW of Sudbury responded

Thank you for sharing your experience! We're glad to hear that Travis provided thorough and attentive service during your visit to Herb Chambers BMW of Sudbury. We appreciate the feedback and look forward to assisting you again in the future! Safe travels!

September 12, 2024

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Client here for years. Our service advisor, Travis, is outstanding! Henry is who you want for sales More

by allenyoung
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Recommend Dealer
Yes
Sep 12, 2024

Herb Chambers BMW of Sudbury responded

Allen, thank you for trusting Herb Chambers BMW of Sudbury with your automotive needs! Travis, Henry & the rest of the team are grateful for all of your support over the years and look forward to serving you for many more. Take care!

August 20, 2024

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Organized dealer. Service was done as requested and dealer adhered to customer’s time constraints. More

by Sharon LL
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Recommend Dealer
Yes
Aug 21, 2024

Herb Chambers BMW of Sudbury responded

This is great to hear, Sharon! Thank you for being a loyal Herb Chambers BMW of Sudbury customer!

August 19, 2024

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Consistent Excellent service! Staff is super friendly, efficient & knowledgeable. I love the fact that now coffee & snacks are at hand! More

by yariela_brandao
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Recommend Dealer
Yes

Other Employees Tagged: Edward Painter , Eddie

Aug 21, 2024

Herb Chambers BMW of Sudbury responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Herb Chambers BMW of Sudbury provided excellent service and that you enjoyed the coffee and snacks. We appreciate your support!

August 15, 2024

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I literally drove by the Peabody location to come here where we have purchased 2 cars. Waited too long for this service (4+ hours). It was a simple service appt and state inspection . I booked weeks ahead More

by fjfinnegan
Service Price Transparency
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Recommend Dealer
Yes
Aug 16, 2024

Herb Chambers BMW of Sudbury responded

We regret the wait and lack of communication during your visit. If you'd like to discuss further or need assistance, please reach out. Thank you, Sean King - General Manager - sking@herbchambers.com

May 31, 2024

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Herb Chanbers BMW of Sudbury consistently provides Excellent and efficient service! Great communication of work done. More

by IC
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Service Time
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Recommend Dealer
Yes
May 31, 2024

Herb Chambers BMW of Sudbury responded

Thank you for the kind words! We're delighted to hear that our Herb Chambers BMW of Sudbury team consistently meets your expectations with excellent & efficient service. We appreciate your support!

May 16, 2024

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Employee Rating

I recently had a terrible experience at BMW of Sudbury, and I feel compelled to share my frustration. Here’s what happened: Appointment Mix-Up: I made an appointment and dropped off my car as requested. More

by wavemanlee
Service Time
Service Communication
Recommend Dealer
No
May 16, 2024

Herb Chambers BMW of Sudbury responded

Wavemanlee, We're disappointed to hear about your recent experience. We take all feedback seriously as it helps us improve our services, so thank you for taking the time to share yours with us. If you're open to discussing this further, please reach out at your earliest convenience. Thank you, Sean King - General Manager - sking@herbchambers.com

May 10, 2024

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Employee Rating

Top Notch service. brought my car in at appointment time. I got a e-mail with in two hours. Serice fast and detailed video of what needed to be done. More

by lisasolomon358
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2024

Herb Chambers BMW of Sudbury responded

We're glad to know our team provided you with efficient service here at Herb Chambers BMW of Sudbury! We aim for clear communication with all our customers, so it's great that the detailed video was helpful! Thanks for your review.

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