Travis Ewen

Travis understood my issue and was very detailed and knowledgeable when helping me understand my options with my concerns. Service was scheduled and completed as promised. knowledgeable when helping me understand my options with my concerns. Service was scheduled and completed as promised. More

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took 3 hours for a scheduled oil change. No updates at all. I also asked for a repair and was given the wrong parts. Very careless. Not responding on my texts. No updates at all. I also asked for a repair and was given the wrong parts. Very careless. Not responding on my texts. More

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Does good work but always feel like I’ve been squeezed for extra $. Advisor was heavy handed and uncompromising with me even though I service five cars exclusively at their dealership. for extra $. Advisor was heavy handed and uncompromising with me even though I service five cars exclusively at their dealership. More

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Travis at BMW of Sudbury continues to be a great service advisor to work with when my car goes in for its service appointments. He answers all of my questions and makes sure I fully understand what is going advisor to work with when my car goes in for its service appointments. He answers all of my questions and makes sure I fully understand what is going on with my car and if issues arise I am informed as how they are going to be addressed. I continue to be pleased with the care and maintenance my car has received at BMW of Sudbury. More

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Great service! Always done in an efficient and timely manner. Employees very pleasant and excellent communicators. Highly recommend! Always done in an efficient and timely manner. Employees very pleasant and excellent communicators. Highly recommend! More

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Any issue or any problem I’ve had with my vehicles, Travis has always not only fixed the issues, he has gone above and beyond to ensure I’m 100% satisfied. Travis has always not only fixed the issues, he has gone above and beyond to ensure I’m 100% satisfied. More

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I received a return email saying that someone would contact me about the issue. That was 2 weeks ago and I haven't heard anything. contact me about the issue. That was 2 weeks ago and I haven't heard anything. More

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I cannot believe that they charged me $800 for simply a battery replacement on a 328i battery replacement on a 328i More

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All went well on an airbag recall inspection, which determined that no change was required on my 2010 328, with help from Travis. determined that no change was required on my 2010 328, with help from Travis. More

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Service was excellent and the advisor was professional In and out quick did not have long wait time and out quick did not have long wait time More

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