Tracy Myers

Addison was very unhelpful. Didn't even give the feeling she wanted to help me get into a vehicle. Never found out and prices or any details on anything. Was basically told I w Didn't even give the feeling she wanted to help me get into a vehicle. Never found out and prices or any details on anything. Was basically told I wouldn't even be able to pick a vehicle id want. Meaning I'd have to settle for whatever. Very poor customer service overall. More

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God sent. Thank you for everything you do! Steve was a gem and I’m blessed beyond measure to have him ! Thank yall so very much Thank you for everything you do! Steve was a gem and I’m blessed beyond measure to have him ! Thank yall so very much More

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I've known Tracy Myers and his team forever. They are very professional and they treat their customers like family! I've bought my car from there and they are definitely the best!! They are very professional and they treat their customers like family! I've bought my car from there and they are definitely the best!! More

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I had the pleasure of having a very nice and knowledgeable salesman to walk me through every step to purchasing a Jeep Compass. The entire staff was very friendly and worked a payment plan to fi knowledgeable salesman to walk me through every step to purchasing a Jeep Compass. The entire staff was very friendly and worked a payment plan to fit my needs. This dealership comes highly recommended. The best experience I’ve ever had buying a vehicle. More

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My name is Diane Murphy. Purchased car > June 22. July 22 service appt. Which they said they fixed problem but didn't. So many problems I think I purchased a lemon. Will neve Purchased car > June 22. July 22 service appt. Which they said they fixed problem but didn't. So many problems I think I purchased a lemon. Will never recommend anybody to go there stay away More

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Friendly service. Lots of smiles lots of help! Great people that make you feel very welcomed. Go over all obstacles to help at my best interest! Lots of smiles lots of help! Great people that make you feel very welcomed. Go over all obstacles to help at my best interest! More

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Friendly and family like athmosphere ! Fast service and they will give you everything you need to meet your expectations they will give you everything you need to meet your expectations More

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an hour agoNEWThis was my first time buying from this an hour agoNEW This was my first time buying from this dealership and my experience was terrible. First it seemed to be going well. They showed me se an hour agoNEW This was my first time buying from this dealership and my experience was terrible. First it seemed to be going well. They showed me several cars in my budget that did not quite fit my needs. then I was shown a "2016 Ford escape" that suited me perfectly. My fiance and I were armed with our cell phones researching the car before purchase and found that it was known to have transmission problems. The manager offered to extend the warranty to ease my mind. I thought I was getting a great deal. I looked over the warranty carefully, the selling price was a little higher than the average 2016 ford escape, but I was willing to pay it because I felt like the warranty made the price worth it. I got excited, made a dumb move agreed to purchase the car. I get into the office, and everything is "sign here, initial here" as fast as possible. I left feeling great about my purchase. UNTIL I got home, printed my insurance documentation, and realized I had purchase a 2013, not a 2016. I thought I was losing my mind and triple checked mine and my fiancees browser history. We both heard 2016, neither of us ever googled a 2013 model. Now I know that was dumb on my part to not triple check the year and model I was purchasing, but I never expected to be mislead about that part and instead spent too much time reading the warranty part and just assumed I was getting the car I was told that it was. I called Tracy Myers and he did agree to let me return the car. So I drove back to the dealership, and was completely shamed in the office. "Most people research the car before they buy it" I reminded the manager that I had been researching the car on my phone and even pointed out that 2016 models were known to have transmission issues. He then tells me the sales person had no reason to lie, and I agree, I believed she made an honest mistake. But google history doesn't lie, why would both mine and my fiances browser history say 2016? We both are mistaken? She said 2013 and we both heard 2016? I told him usually people tell you the correct year of the car you are purchasing. He asked if he would lower the price if I would consider keeping the car. Out of frustration I said yes, gave him my firm offer, and he said he would get back to me Monday. But after that whole experience, I will be returning the car no matter what offer he makes. The fact that they mislead me makes me uncomfortable. At first I believed it was an honest miscommunication but after he tried to shame me into keeping the car and placed all the blame on me without accepting any responsibility I do not believe this is an honest place to buy. I paid cash, no loan, and he saw me thoroughly researching 2016 models. The price I paid for the 2013 model is $4,500 more than other dealerships selling the car. I never ever would have thought that was a fair deal. I realize it was on the paperwork and it is my fault for not double checking the year, but that just goes to show how sneaky some of these dealerships can be. So if you are buying from here, be prepared that the car they tell you you are getting may not infact be the car they sell you and check the paperwork, including the make model and year, with a fine toothed comb. I will say I do believe that Tracy Myers is doing me a favor by letting me return the car. I am thankful he is at least an honest man. But I do question the rest of their staffs integrity. Also don't be fooled by all the positive reviews like I was. The salesperson sends you a text and tells you to leave a positive review while standing there watching you the entire time. Super weird and unnecessary if you are running an honest establishment. I would have left a glowing review if I left with the car I thought I purchased. But the fact that they sold me a car in which the transmission was recalled for $4,500 over market value makes me sick to my stomach. Especially when I thought I was getting a completely different model. To further show how shady they are, I left this review on Google first and I kid you not, it is nowhere to be found!! More

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My experience here was out of this world. All of the staff was very friendly and up beat. Nixon was the guy who helped me and he was out of this world. He worked with me in every angle and everything we staff was very friendly and up beat. Nixon was the guy who helped me and he was out of this world. He worked with me in every angle and everything went super smooth. I highly highly recommend for everyone especially people with no hope. More

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Great experience! Honestly they had me in and out .... Even with a few dings on my credit..they made it all happen! I was in and out pretty quickly! “As the slogan” goes.. “Everybody Rides”! and they do Even with a few dings on my credit..they made it all happen! I was in and out pretty quickly! “As the slogan” goes.. “Everybody Rides”! and they don’t break the bank! More

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