Traci Roberts | Page 274

Amazing experience with no pressure Overall an easy and hassle-free experience. The staff was very knowledgeable and displayed great professionalism. They helped us find the best possibl Overall an easy and hassle-free experience. The staff was very knowledgeable and displayed great professionalism. They helped us find the best possible financial option and gave us a great deal on our purchase. Finally, before we left they made sure we understood all the multimedia components in the car. I would highly recommend them! More

Print

Great experience Unlike most places was in in out in timely fashion. I had bought a jeep at Larry H. Miller Chrysler Jeep Tucson I went in with check in hand all I had Unlike most places was in in out in timely fashion. I had bought a jeep at Larry H. Miller Chrysler Jeep Tucson I went in with check in hand all I had to do was pick out what I wanted sign some papers and leave. They drug it out to a 8 hour ordeal and promised to replace a part on the jeep that was broken never happened. This had pretty much turned me off on dealerships, I decided after two years I would look for something new but was dreading the amount of time I would have to spend dealing with it. Tucson Subaru changed that Trent and Traci got me in and out in no time with what I wanted they changed my opinion that all dealerships are the same and next time I want a new car or a friend wants one I will be telling them about Tucson Subaru More

Print

Professional and easy to work with I recently purchased a 2016 Forester 2.0XT Touring from Tucson Subaru and the experience was as pleasant as buying a car can be. I mean that in all ni I recently purchased a 2016 Forester 2.0XT Touring from Tucson Subaru and the experience was as pleasant as buying a car can be. I mean that in all niceness, my sales associate Sean was positive and helpful the entire time. He comes across sincere and interested in helping you find the right car and features that suit you. He didn't even say anything when I took some turns hard and fast and drove through a soft shoulder to test the AWD. The dealership also offers a discount for military which was one of the main selling points that brought me back for the sale. Not only was the vehicle price discounted, but optional features as well. Traci in Finance was also especially pleasant and helpful. We joked about the 'boiler room' stereotype car dealership finance offices evoke, but her's was bright and cheery just like Traci. I chose my Forester because of the fuel efficiency, AWD and engineering, safety track-record, and value. If this is your car criteria, I recommend you give Tucson Subaru a visit. More

Print

Without a Hich! Car sales people have built a reputation like lawyers and politicians, "Why should I believe this person"? When we had first met Ken, I had noticed hi Car sales people have built a reputation like lawyers and politicians, "Why should I believe this person"? When we had first met Ken, I had noticed his accent and that he was from NY/NY. Oh boy I thought, here we go again. But he was different and very honest of the knowledge of the product of Subaru. After kicking the tires so to speak. we took a test drive and I was not impressed with the cloth seats. Ken then suggested upgrading to leather which we were used to and it was then said we yes if we could come to a price that we could agree to. Ken was very informed and knowledgeable to explain features we had with the vehicle purchased and the completion of the sale. Thanks Ken, you helped us to have a more positive opinion of Sales People! More

Print

Honest and fair I went in to look at a vehicle that I had found on line - it was out for a recall fix but Manny took my name and e-mail and was prepared to just call I went in to look at a vehicle that I had found on line - it was out for a recall fix but Manny took my name and e-mail and was prepared to just call or e-mail me when it came back in. Since I was also looking for a second vehicle he showed me what was available that met my needs and we found the perfect match. The dealership is was and EVERYONE was very prefessional. It was an easy experience when usually buying a car is anything but. If you want a fair price and an easy experience these are the people to see. NO hard selling tactics. Manny was great!!!! More

Print

great experience After several days of contemplating buying a Subaru,we went back to see our sales woman and purchased a 2015 Forester. Jennifer was still learning the After several days of contemplating buying a Subaru,we went back to see our sales woman and purchased a 2015 Forester. Jennifer was still learning the ropes but did an excellent job in all aspects of selling us a car. More

Print

A different buying experience I have bought at least 20 some vehicles from dealers throughout the years. The usual dealer sales close is keeping you in the showroom until you can I have bought at least 20 some vehicles from dealers throughout the years. The usual dealer sales close is keeping you in the showroom until you can come to some terms to leave with a vehicle. Completely different here. I was also impressed with the sales consultant knowledge of automotive vehicles. I usually know more about the vehicle and the competing vehicles available in the market place, not in this case. We came away with a win-win vehicle transaction. If you're in the market for a vehicle or just want to see what vehicles are available I recommend you stop by Tucson Subaru. Thank you. More

Print

Best purchase experience ever. I was treated like royalty from the minute I walked in to the dealership with a friendly hello. Steve was extremely helpful and understanding of all m I was treated like royalty from the minute I walked in to the dealership with a friendly hello. Steve was extremely helpful and understanding of all my questions, which were answered immediately. There was also NO pressure to buy. I test drove two different vehicles and chose one of them. Traci in financing was a pleasure explaining my options and what I was signing. I never had a better experience buying a car. I recommend Tucson Subaru to everyone searching for a vehicle. The showroom and parts/service were spotless. The free cookies were also a nice treat. More

Print

new 2016 Forester Chris and Traci made the purchase of my third Forester a delightful experience- they were patient and helpful while I agonized over my choices never r Chris and Traci made the purchase of my third Forester a delightful experience- they were patient and helpful while I agonized over my choices never rushing me....the red roses at closing were a wonderful touch... really love the new car! More

Print

Why are the other companies not doing this? I LOVE the no-pressure customer service Subaru has! It was so chill, and ALL my questions were answered by the sales rep, Steve Norris. The building i I LOVE the no-pressure customer service Subaru has! It was so chill, and ALL my questions were answered by the sales rep, Steve Norris. The building is super clean. There is plenty of water, tea, and coffee to be had; as well as cookies! I also thought it was cute that there was a doggie water bowl & treats if you brought your fur-babies. All the employees are prompt, and friendly. Honestly, I was kinda torn between another vehicle from a different dealership, but my husband said, "Which company/employee would you rather deal with for the next 10 years?" Hands down the answer was 'Subaru'. More

Print