Traci Roberts | Page 269

Amazing car buying experienc The thought of buying a new car is great but most people are put off by having to deal with sales people. This was the opposite experience I had. I wo The thought of buying a new car is great but most people are put off by having to deal with sales people. This was the opposite experience I had. I worked with Trent Nichols and he eliminated all of the hassle that goes along with buying a car. He knew what I was asking for, ran the numbers to fit my specifications, was professional and approachable, courteous, flexible and very knowledgable. I had a fantastic experience and would fully recommend him at the Tucson Subaru dealership to anyone looking for a car. Traci helped put the deal together and my experience continued to be phenomenal due to her. Like Trent, she took the hassle out of the process with her extensive knowledge and ability to explain the products/services easily. She also helped make this experience a memorable one for me. Thanks to both Trent & Traci!! More

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New Forester Buyer My wife and I recently purchased a new Forester Subaru @ Tucson Subaru with the professional help of Steve Norris. This experience took up the bette My wife and I recently purchased a new Forester Subaru @ Tucson Subaru with the professional help of Steve Norris. This experience took up the better part of 5 hours of Steve's time and during that entire period at no time did we feel like we were buying a car. I would liken it to a process of learning about the vehicles we were interested in and being led thru that process by a very courteous, polite and informed young man. During this entire process, at no time was there ever any feeling that the primary purpose projected by Steve was to sell us a vehicle. We entered the process that day with no intention of buying, and left, after buying a new vehicle, with the feeling, that not only had we bought a very good vehicle, made a excellent financial decision, whilst gained the friendship of a very professional refined young man. Charles A. Meggitt Barbara L. Meggitt More

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Buying a new car excellent dealership very friendly and everyone made you feel like a person not a customer and answered any and all questions.Kevin was very helpful excellent dealership very friendly and everyone made you feel like a person not a customer and answered any and all questions.Kevin was very helpful and very nice. thanks More

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Excellent sales staff! I had a great experience at this dealership! They were friendly and hasslefree. The dealership was very nice and had a lot of variety to choose fro I had a great experience at this dealership! They were friendly and hasslefree. The dealership was very nice and had a lot of variety to choose from. Also they financed me very quickly and probably the quickest amount of time! Thank you! More

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New Car, easy as can be Had great experience yesterday with Kevin Woessner, our sales person. Knowledgable, friendly, not pushy. Made the whole experience delightful, somet Had great experience yesterday with Kevin Woessner, our sales person. Knowledgable, friendly, not pushy. Made the whole experience delightful, something I've never said about a car purchase before. More

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Excellent experience. We had a very positive experience in purchasing this Subaru. There was never any pressure or attempt to hurry our decision, and we received full, bala We had a very positive experience in purchasing this Subaru. There was never any pressure or attempt to hurry our decision, and we received full, balanced answers to all our questions. We also appreciated the absence of any up-selling in the car, packages, or financing. Overall, Joe and Traci provided us with a very good range of options, and we appreciated both their positive presentation and professionalism. Ultimately, it was the car that won us over, but we also want to acknowledge Joe and Traci in making this a very good experience. More

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I have never bought a car from a dealer, until now I hate games and have only ever been disappointed when trying to work with a dealer to purchase a car, until Tucson Subaru. Kevin was upfront from the I hate games and have only ever been disappointed when trying to work with a dealer to purchase a car, until Tucson Subaru. Kevin was upfront from the beginning answering questions and giving me questions to ask of other dealers so that I could be sure I was comparing apples to apples, all the hole running various scenarios, financing options, and helping me to figure out what needed to happen to make MY numbers work. All of my research was done online and Kevin was super responsive and patient with my questions. By the end of my internet research, I knew exactly what I wanted and Kevin was able to match or beat all my other offers, and I didn't gave to drive to Phoenix! More

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Easy Subaru Buy Kevin Woessner was great, knew his stuff, made the car buying very easy. He was honest and straightforward. The entire dealership was very professiona Kevin Woessner was great, knew his stuff, made the car buying very easy. He was honest and straightforward. The entire dealership was very professional and accommodating, would recommend to anyone. My wife loves her new Forester. Thank You All More

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Hyperblue FTW Straight to the point: I initially came in for a service appointment on my 2015 WRX for it's 12k maintenance, but..... ended up leaving with the Hyper Straight to the point: I initially came in for a service appointment on my 2015 WRX for it's 12k maintenance, but..... ended up leaving with the Hyperblue STI. After first seeing the hyperblue color in person back in October, I was mesmerized and immediately wanted that color and car. Around Halloween weekend I saw that Tucson Subaru still had one hyperblue STI out on display in the front of the dealership. That weekend I told my friends: "I might just go buy it." But just to ward off any impulse purchases I waited a couple of weeks, 3 weeks to be exact. When I came in for service on my '15 WRX, I had no idea that the hyperblue was in stock until I walked into the showroom. I walked around the vehicle for about 15-20 minutes and kept asking myself, "Do I really want this?" Maybe, just maybe, if the numbers look good I would get it. I went up to Ken and asked about the hyperblue STI. I told him I was interested in seeing the numbers and would buy the vehicle if the numbers looked good. As you can see they looked good for me and now I own it. Ken and Traci were quick, courteous and great to work with. Ken has been the second salesman I have negotiated with, and it confirms how much Tucson Subaru appreciates their customers. It was my second time working with Traci. I will buy my next Subaru from Tucson Subaru. More

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Very warm and friendly dealing with the employees Chris was very friendly and very courteous! He explained all the details about the car I wanted. He kept me informed about when the car was to be deli Chris was very friendly and very courteous! He explained all the details about the car I wanted. He kept me informed about when the car was to be delivered and didn't leave me guessing on when it was to arrive. I appreciate all the attention that was spent on buying experience. Great service!! More

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