Traci Roberts | Page 269

Excellent friendly service. We were somewhat anxious considering the new car purchase experience. We were quickly put at ease with Trent Nichols. Trent was very upfront and hones We were somewhat anxious considering the new car purchase experience. We were quickly put at ease with Trent Nichols. Trent was very upfront and honest. There were none of the "sales guy" stereotypes. He was very knowledgeable and friendly. Traci Roberts was fantastic too. We felt like we were dealing with friends. More

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Best Experience When Buying A New Car Kevin Woessner from Subaru was absolutely amazing. The other staff we talked to were extremely helpful and courteous. It was very clean and a very pro Kevin Woessner from Subaru was absolutely amazing. The other staff we talked to were extremely helpful and courteous. It was very clean and a very professional environment. Exactly what we expected from Subaru! We will be back!!!! More

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Loved the entire experience of purchasing my first Subaru! From the initial email and phone contact with Chris, to the test drive, to the eventual purchase of my 2015 Crosstrek Hybrid, it was a great experien From the initial email and phone contact with Chris, to the test drive, to the eventual purchase of my 2015 Crosstrek Hybrid, it was a great experience. Chris was able to answer my questions about the vehicle and Traci expertly guided me through all of my warranty, extras, and financing options. Everyone made me and my sweet dog feel welcome (yes, I took my dog on the test drive and he stayed with us for the whole purchase process) and at the end of the day I felt like I had made the absolute right choice in purchasing my first Subaru. I also want to mention that at no point did I feel pressured to purchase anything that I didn't want and I think that Chris and the whole team gave me a very fair deal on my trade in and the final purchase price. More

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The car we wanted sold in the way cars should be sold. A quality dealership with friendly personnel. Ever effort was made to insure we found what we wanted without undo pressure to buy. We had very specifi A quality dealership with friendly personnel. Ever effort was made to insure we found what we wanted without undo pressure to buy. We had very specific needs in a vehicle and we are very satisfied with the outcome. Plan to have all service work done at this dealership and look forward to a long relationship. More

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Tucson Subaru is Stellar Every Time!! As always working with Trent and the team at Subaru is great. Everything is always explained and makes good sense. This is our second purchase at Su As always working with Trent and the team at Subaru is great. Everything is always explained and makes good sense. This is our second purchase at Subaru and we have referred family and friends and will continue to. Now to settle into the 2015 Crosstrek! Thanks as always, Rick and Shawn!! More

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Amazing experience with no pressure Overall an easy and hassle-free experience. The staff was very knowledgeable and displayed great professionalism. They helped us find the best possibl Overall an easy and hassle-free experience. The staff was very knowledgeable and displayed great professionalism. They helped us find the best possible financial option and gave us a great deal on our purchase. Finally, before we left they made sure we understood all the multimedia components in the car. I would highly recommend them! More

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Great experience Unlike most places was in in out in timely fashion. I had bought a jeep at Larry H. Miller Chrysler Jeep Tucson I went in with check in hand all I had Unlike most places was in in out in timely fashion. I had bought a jeep at Larry H. Miller Chrysler Jeep Tucson I went in with check in hand all I had to do was pick out what I wanted sign some papers and leave. They drug it out to a 8 hour ordeal and promised to replace a part on the jeep that was broken never happened. This had pretty much turned me off on dealerships, I decided after two years I would look for something new but was dreading the amount of time I would have to spend dealing with it. Tucson Subaru changed that Trent and Traci got me in and out in no time with what I wanted they changed my opinion that all dealerships are the same and next time I want a new car or a friend wants one I will be telling them about Tucson Subaru More

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Professional and easy to work with I recently purchased a 2016 Forester 2.0XT Touring from Tucson Subaru and the experience was as pleasant as buying a car can be. I mean that in all ni I recently purchased a 2016 Forester 2.0XT Touring from Tucson Subaru and the experience was as pleasant as buying a car can be. I mean that in all niceness, my sales associate Sean was positive and helpful the entire time. He comes across sincere and interested in helping you find the right car and features that suit you. He didn't even say anything when I took some turns hard and fast and drove through a soft shoulder to test the AWD. The dealership also offers a discount for military which was one of the main selling points that brought me back for the sale. Not only was the vehicle price discounted, but optional features as well. Traci in Finance was also especially pleasant and helpful. We joked about the 'boiler room' stereotype car dealership finance offices evoke, but her's was bright and cheery just like Traci. I chose my Forester because of the fuel efficiency, AWD and engineering, safety track-record, and value. If this is your car criteria, I recommend you give Tucson Subaru a visit. More

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Without a Hich! Car sales people have built a reputation like lawyers and politicians, "Why should I believe this person"? When we had first met Ken, I had noticed hi Car sales people have built a reputation like lawyers and politicians, "Why should I believe this person"? When we had first met Ken, I had noticed his accent and that he was from NY/NY. Oh boy I thought, here we go again. But he was different and very honest of the knowledge of the product of Subaru. After kicking the tires so to speak. we took a test drive and I was not impressed with the cloth seats. Ken then suggested upgrading to leather which we were used to and it was then said we yes if we could come to a price that we could agree to. Ken was very informed and knowledgeable to explain features we had with the vehicle purchased and the completion of the sale. Thanks Ken, you helped us to have a more positive opinion of Sales People! More

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Honest and fair I went in to look at a vehicle that I had found on line - it was out for a recall fix but Manny took my name and e-mail and was prepared to just call I went in to look at a vehicle that I had found on line - it was out for a recall fix but Manny took my name and e-mail and was prepared to just call or e-mail me when it came back in. Since I was also looking for a second vehicle he showed me what was available that met my needs and we found the perfect match. The dealership is was and EVERYONE was very prefessional. It was an easy experience when usually buying a car is anything but. If you want a fair price and an easy experience these are the people to see. NO hard selling tactics. Manny was great!!!! More

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