Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Tracey Pacheco
Tracey Pacheco at McCluskey Buick GMC

Tracey Pacheco | Page 5

Service Guest Relations Manager

McCluskey Buick GMC

9673 Kings Automall Drive
Cincinnati, OH 45249

Contact Me
4.6
86 Reviews
4.6

86 Reviews

Write a Review

86 Reviews of Tracey Pacheco

September 23, 2026

Dealership Rating
Employee Rating

I had a wonderful experience with April Very efficient and nice and helpful Great service!! More

by ventura.jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: April

Print
Sep 23, 2026

McCluskey Buick GMC responded

We’re glad the service on your Chevrolet Trax felt seamless and our team could assist you in such a friendly, efficient way. Knowing you had a wonderful experience means a lot to our service department.

September 22, 2026

Dealership Rating
Employee Rating

Sales person went far over what was expected during the whole process. Explained everything and made sure everything went easy More

by proshoptom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 22, 2026

McCluskey Buick GMC responded

Clear explanations and going the extra mile are at the heart of how our team operates. Hearing that Tracey exceeded your expectations and made the service on your Chevrolet Silverado 1500 effortless means a lot to us.

September 22, 2026

Dealership Rating
Employee Rating

They have a structured system to which when you pull up there are people ready to grab your car and the check in station is right there soon as you get out when I love. I like how the manager was easy to t More

by Arabia E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tonya Hensley

Print
Sep 22, 2026

McCluskey Buick GMC responded

Knowing our streamlined check-in process made your Chevrolet Blazer’s service visit easier is rewarding. We’re pleased our manager could address the initial work and that redeeming your points added extra value. Hearing that our team helped you save money means a great deal to all of us.

September 22, 2026

Dealership Rating
Employee Rating

Been using this service center for more than 1 years. They are usually very reliable. More

by kelley_tbird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 22, 2026

McCluskey Buick GMC responded

Knowing that our service center has kept your GMC Acadia running reliably for over a year is truly rewarding. Your ongoing trust means a lot to our service team.

September 22, 2026

Dealership Rating
Employee Rating

Over charged us on our work we had done, we had a quote and it was way above the price they quoted. Called and left message nobody ever called back, very mad of no call back. More

by BLEVINSJ94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chuck Maly, Sabrina McCluskey, Tonya Hensley

Print
Sep 25, 2026

McCluskey Buick GMC responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

September 22, 2026

Dealership Rating
Employee Rating

I am super happy with how the dealership and sales treated me. After negative conversations and results at dealerships, I am and will continue to come to McCluskey. Just amazing! More

by andrew_steffen26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chuck Maly, Sabrina McCluskey, Tonya Hensley

Print
Sep 22, 2026

McCluskey Buick GMC responded

Knowing you’ll continue to choose our dealership after past frustrations means a lot to our team. We’re glad our sales team provided such a welcoming and supportive experience when you purchased your new GMC.

September 19, 2026

Dealership Rating
Employee Rating

It was okay and I would trust this dealership again and might do business again very soon More

by reginald_george
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 19, 2026

McCluskey Buick GMC responded

Hearing that you’d trust us again and might return soon means a lot to our team. Knowing that the service on your Chevrolet Tahoe met your needs is rewarding.

September 19, 2026

Dealership Rating
Employee Rating

Thank BJ Smith for getting the camera fixed in my Acadia. Very helpful and patient. More

by BUCKEYESENSATION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bj smith

Print
Sep 19, 2026

McCluskey Buick GMC responded

Knowing the camera repair on your Acadia went smoothly is rewarding. Hearing you found our service team helpful and patient means a lot to us.

September 18, 2026

Dealership Rating
Employee Rating

Always great to wok with and now with the at home service options it's even better! More

by Scrapstoyou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 18, 2026

McCluskey Buick GMC responded

Hearing that you always enjoy working with our team and find our at-home service option more convenient means a lot to our service department. Thank you for trusting us with your Jeep Wrangler Unlimited.

September 17, 2026

Dealership Rating
Employee Rating

the person i interacted with was Ariele. .. GIVE THIS WOMAN A RAISE TODAY TODAY TODAY More

by gmcdriverguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chuck Maly, Tonya Hensley , ARIELLE GREETED AND HELPED ME, GIVE HER A RAISE

Print
Sep 17, 2026

McCluskey Buick GMC responded

Knowing that your experience with our service team left such a positive impression means a great deal to us. We’re pleased we could service your GMC Sierra 1500. Your enthusiastic words and five-star rating mean a lot to our service department.

1
...
4
5
6
...
9

Dealership Inventory (725 Vehicles)

new 2027 GMC Acadia car, priced at $68,843
2027 GMC Acadia
new
Ink exterior
Automatic
All-wheel Drive
$68,843
View Details
used 2023 Buick Envision car, priced at $31,390
2023 Buick Envision
used
Sapphire Metallic exterior
Automatic
All-wheel Drive
$31,390
View Details
new 2026 GMC Canyon car, priced at $61,243
2026 GMC Canyon
new
Onyx Black exterior
Automatic
Four-wheel Drive
$61,243
View Details
used 2023 Kia K5 car, priced at $22,890
2023 Kia K5
used
Glacial White Pearl exterior
Automatic
Front-wheel Drive
$22,890
View Details
new 2026 Buick Envision car, priced at $47,372
2026 Buick Envision
new
Summit White exterior
Automatic
All-wheel Drive
$47,372
View Details
new 2026 Buick Envision car, priced at $46,840
2026 Buick Envision
new
Brilliant Red exterior
Automatic
All-wheel Drive
$46,840
View Details
View All Inventory