Tracey Bolden
Tracey Bolden at Rallye BMW

Tracey Bolden

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.3
17 Reviews
4.3

17 Reviews

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17 Reviews of Tracey Bolden

March 08, 2026

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Employee Rating

I had a nice customer service with Mr Tracy . He keep updated me about the service and very nice service. More

by mnmjohn
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Recommend Dealer
Yes

March 07, 2026

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Tracy was the most helpful and professional person I have met at Rallye BMW. He explained the process and what to expect next, how long is the wait. He did not let me be lost and clueless about who to approa More

by PIP9002
Recommend Dealer
Yes

Other Employees Tagged: Tracey Bolden

March 04, 2026

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Everyone was nice e and accommodating! I would definitely recommend Rallye to all my family and friends! More

by some1dangerous
Recommend Dealer
Yes

Other Employees Tagged: Tracey Bolden

Mar 05, 2026

Rallye BMW responded

We’re flattered by your recommendation! Thanks for choosing Rallye BMW and for sharing your support!

February 26, 2026

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Helpful with the video and advising me with my tires and solving the problem He needs to get a promotion More

by zhansraj84
Recommend Dealer
Yes

Other Employees Tagged: Tracey Bolden

Feb 27, 2026

Rallye BMW responded

Thank you for the glowing review of our team! We love to hear our customers are well taken care of. See you next time at Rallye BMW!

February 25, 2026

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I absolutely LOVE this dealership, even with all the construction going on I am still being updated and informed about my vehicle and vehicle concerns! More

by some1dangerous
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Recommend Dealer
Yes
Feb 26, 2026

Rallye BMW responded

We're so grateful for your feedback! It means the world to us here at Rallye BMW. Thank you!

February 07, 2026

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we put the car with the dealership by this person for three days, and after three days, there's no repair, nothing fixed, and then we have to wait for another two weeks to get a loaner car and then to ge More

by zhuwei_69
Recommend Dealer
No

Other Employees Tagged: Tracey Bolden

Feb 09, 2026

Rallye BMW responded

I apologize for the inconvenience and delay you've experienced with your car repair. We understand how important it is to have a working vehicle, and we are working hard to provide you with a loaner car as soon as possible. If there is anything else I can assist you with in the meantime, please don't hesitate to be in touch. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

February 07, 2026

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Tracey was phenomenal. Very knowledgeable and super patient. Rallye is lucky to have him. His follow up is very helpful. More

by APPLESTIXX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 09, 2026

Rallye BMW responded

We couldn't agree more! Thank you for choosing Rallye BMW and for sharing your support for Tracey. See you next time!

February 06, 2026

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Very friendly and professional, answered all my questions clearly and thoroughly, and provided excellent service More

by sindysz1688
Recommend Dealer
Yes

Other Employees Tagged: Tracey Bolden

Feb 09, 2026

Rallye BMW responded

We're so pleased you received helpful and professional service from our team! Thank you for choosing Rallye BMW and for sharing your five-star review. See you next time!

February 05, 2026

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Employee Rating

Experience was amazing everything was done in a timely matter. Very easy to work with More

by rjbc7
Recommend Dealer
Yes

Other Employees Tagged: Tracey Bolden

Feb 06, 2026

Rallye BMW responded

We are so happy that our Rallye BMW team delivered an excellent experience. Thank you for your kind words!

January 23, 2026

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Employee Rating

Tracy had good customer service asking what I first need on my first visit and he listened all my concerns and request. More

by jkimyoon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2026

Rallye BMW responded

Thank you for sharing your review with us! We will be sure to pass along your feedback to Tracy. See you next time at Rallye BMW!

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