Torrey Jones

Worst Dealership Experience Ever – Avoid Schumacher Volvo Schumacher Volvo in West Palm Beach took over a month to pay off my trade-in — and that only happened after I followed up repeatedly and was g Volvo Schumacher Volvo in West Palm Beach took over a month to pay off my trade-in — and that only happened after I followed up repeatedly and was given a new excuse each time. At one point, I was even told the check had been sent when it hadn’t. The finance department is an absolute disaster. My salesperson did his best, but once the sale was complete, the communication stopped entirely. I left the lot with no paperwork at all — not even the documents for the additional coverage I purchased. When I later needed that information for a tire repair, no one at Schumacher could be reached or bothered to help. I was literally standing inside Gunther Volvo in Coconut Creek, repeatedly trying to contact someone—anyone—at Schumacher to verify my tire coverage. Gunther, in sharp contrast, was professional, responsive, and genuinely kind. It’s clear Schumacher Volvo simply doesn’t care. They knew how poorly they handled everything and never even sent the follow-up customer survey they claim to value so much. Between the dishonesty, lack of communication, and complete disregard for customers, this was by far the worst dealership experience I’ve ever had. Save yourself the frustration — go to another Volvo dealership. Schumacher Volvo WPB is disorganized, dismissive, and dishonest. More

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Torrey Jones was very professional and helpful getting the right car for us! The Volvo XC 40 is beautiful. the right car for us! The Volvo XC 40 is beautiful. More

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The salesperson was very courteous and did a good job. We would go back to this dealer. We would go back to this dealer. More

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Torrey Jones was the best salesman. He found us the most beautiful Car in a Smokey grey when I only wanted white with a tan interior!! He’s really easy to deal with and took care of al He found us the most beautiful Car in a Smokey grey when I only wanted white with a tan interior!! He’s really easy to deal with and took care of all we needed. This is our 4th XC90, so we are Volvo true blue customers Schumacher is like family now More

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Found the car I was looking for just behind the front doors. Torrey showed me the car and brought in help to give me a better deal when I started getting indecisive. They eventually convinced me. Nice lo doors. Torrey showed me the car and brought in help to give me a better deal when I started getting indecisive. They eventually convinced me. Nice lobby, too. They had U2 playing. More

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Great vehicle selection and the purchase settlement was super easy. Torrey was a knowledgeable and very friendly salesman. super easy. Torrey was a knowledgeable and very friendly salesman. More

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This is my second experience with Schumacher (my first was with Subaru, this was with Volvo), and both have been terrific. was with Subaru, this was with Volvo), and both have been terrific. More

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Thank you for Schumacher Sales guy Torrey Jones for the grate job. Highly recommend him. grate job. Highly recommend him. More

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Our salesperson Torrey Jones was very nice and very patient. He showed us a very good selection of cars and colors to choose from. patient. He showed us a very good selection of cars and colors to choose from. More

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Torrey Jones was my Salesperson. My experience was wonderful . He took the time to explain the various features of my new Cx60. My experience was wonderful . He took the time to explain the various features of my new Cx60. More

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