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Torrey Hall
Torrey Hall at 94 Nissan of South Holland
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Torrey Hall

Service Manager

94 Nissan of South Holland

16269 Van Dam Rd
South Holland, IL 60473

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4.8
314 Reviews
4.8

314 Reviews

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314 Reviews of Torrey Hall

June 19, 2024

Dealership Rating
Employee Rating

Torrey stayed in contact with me during the entire time to give me updates on the status of my vehicle repair. He had great customer services skills. More

by lillikirk8819
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Helpful
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Jun 20, 2024

94 Nissan of South Holland responded

Thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help! Matt Sappenfield Owner Loyalty Manager

June 12, 2024

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Employee Rating

I've been bringing my car here for 2 years now. And I would not take it any place else for servicing. They help to keep my family safe and our car road worthy. And don't try to price gauge me. Or More

by consuelaokeke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Roberson, Taylor McCarroll, Jacquelyn Vaughn

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Jun 14, 2024

94 Nissan of South Holland responded

Consuelaokeke, we're happy you found our staff to be so supportive during your experience here at Nissan Of South Holland. Please don't hesitate to reach out if there's anything additional we can do for you. Matt Sappenfield Owner Loyalty Manager

June 04, 2024

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Employee Rating

Taylor was pleasant and very helpful. She made sure all of my questions were answered. Great customer service! More

by DB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor McCarroll

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Jun 07, 2024

94 Nissan of South Holland responded

Thank you for taking the time to leave a review for us at Nissan Of South Holland. We're happy we could meet your expectations! We do hope we can be of assistance in the future. Take care! Matt Sappenfield Owner Loyalty Manager

June 04, 2024

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Employee Rating

My endeavor to having my car serviced today was excellent and trustworthy. I will return. More

by Lawrence Kicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sylvester Pilgrom, Taylor McCarroll

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Jun 07, 2024

94 Nissan of South Holland responded

Lawrence, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Matt Sappenfield Owner Loyalty Manager

May 31, 2024

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Employee Rating

Get service fast wasn’t a long waited will return soon for service soon and tries rotate… More

by Byrd091
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Sappenfield, Chris Koehler, Tyler Roberson, Taylor McCarroll, Jacquelyn Vaughn, Keyaona Edwards, Glenn Willoughby

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Jun 07, 2024

94 Nissan of South Holland responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Matt Sappenfield Owner Loyalty Manager

May 30, 2024

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Employee Rating

The work done and customer service was amazing! Tyler was very helpful, knowledgeable, and outstanding while helping me make the right decision. More

by DatGuyJr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Veldman, Chris Koehler, Tyler Roberson, Sylvester Pilgrom, Taylor McCarroll, Jacquelyn Vaughn, Keyaona Edwards

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Jun 07, 2024

94 Nissan of South Holland responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Matt Sappenfield Owner Loyalty Manager

May 27, 2024

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Employee Rating

I like the service and the fast service with my car and them telling me about other things wrong More

by edfrem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 29, 2024

94 Nissan of South Holland responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of South Holland. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Matt Sappenfield Owner Loyalty Manager

May 25, 2024

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Employee Rating

Great service friendly customer service. Knowledgeable car salesmens. Great all a round service. Thank you More

by travell_glover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor McCarroll

Helpful
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May 29, 2024

94 Nissan of South Holland responded

Travell, your wonderful feedback and rating mean a lot to us. We sincerely thank you for the positive review, and look forward to seeing you again soon! Matt Sappenfield Owner Loyalty Manager

May 22, 2024

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Employee Rating

Very good service, and very good and professional employees, and the waiting room, have everything and clean More

by carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Roberson, Glenn Willoughby

Helpful
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May 24, 2024

94 Nissan of South Holland responded

Carlos, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you. Matt Sappenfield Owner Loyalty Manager

May 14, 2024

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Employee Rating

They were quick to do the work and very responsive. The quality of work was great and I was satisfied as a customer. More

by Kikijojo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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May 16, 2024

94 Nissan of South Holland responded

We are so happy to read such a great review about Nissan Of South Holland! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Nissan Of South Holland! Matt Sappenfield Owner Loyalty Manager

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