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Tyler Roberson
Tyler Roberson at 94 Nissan of South Holland
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Tyler Roberson

Service Consultant

94 Nissan of South Holland

16269 Van Dam Rd
South Holland, IL 60473

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4.8
118 Reviews
4.8

118 Reviews

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118 Reviews of Tyler Roberson

May 31, 2024

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Employee Rating

Get service fast wasn’t a long waited will return soon for service soon and tries rotate… More

by Byrd091
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall, Matt Sappenfield, Chris Koehler, Taylor McCarroll, Jacquelyn Vaughn, Keyaona Edwards, Glenn Willoughby

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Jun 07, 2024

94 Nissan of South Holland responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Matt Sappenfield Owner Loyalty Manager

May 30, 2024

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Employee Rating

The work done and customer service was amazing! Tyler was very helpful, knowledgeable, and outstanding while helping me make the right decision. More

by DatGuyJr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall, Stephen Veldman, Chris Koehler, Sylvester Pilgrom, Taylor McCarroll, Jacquelyn Vaughn, Keyaona Edwards

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Jun 07, 2024

94 Nissan of South Holland responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Matt Sappenfield Owner Loyalty Manager

May 28, 2024

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The service was quick and Tyler was very professional. The information given was also helpful More

by ylogan13
Recommend Dealer
Yes
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Jun 07, 2024

94 Nissan of South Holland responded

Thank you so much for the positive review! If you have any further questions, please give us a call. We're always happy to help! Matt Sappenfield Owner Loyalty Manager

May 22, 2024

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Very good service, and very good and professional employees, and the waiting room, have everything and clean More

by carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall, Glenn Willoughby

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May 24, 2024

94 Nissan of South Holland responded

Carlos, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you. Matt Sappenfield Owner Loyalty Manager

April 25, 2024

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He was very professional and kept me updated on the status of my truck. He was my favorite technician.. More

by mosbymarie23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall, Jose Lopez

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Apr 28, 2024

94 Nissan of South Holland responded

Reviews like this give us motivation and help us ensure we provide high-quality care. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Nissan Of South Holland! Matt Sappenfield Owner Loyalty Manager

April 25, 2024

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Always greeted with a smile great customer service ready to listen to our concerns and very helpful More

by sxwall02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keyaona Edwards

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Apr 28, 2024

94 Nissan of South Holland responded

Thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Matt Sappenfield Owner Loyalty Manager

April 16, 2024

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All employees very professional during service I was updated throughout the process . I would recommend this dealership More

by nik
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Otis Smith, Torrey Hall, Matt Sappenfield, Taylor McCarroll

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Apr 18, 2024

94 Nissan of South Holland responded

Hi Nik, thank you for taking the time to leave a review for us at Nissan Of South Holland. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Matt Sappenfield Owner Loyalty Manager

March 08, 2024

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94 Nissan always goes above and beyond for me when it comes to helping me with my vehicle. Tyler always does an amazing job! More

by jrodriguez8504
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tyler Roberson

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Mar 10, 2024

94 Nissan of South Holland responded

Thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help! Matt Sappenfield Owner Loyalty Manager

March 07, 2024

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Employee Rating

I want to thank Otis Smith, for his wonderful service and the other employees as well. Excellent customer service with everyone you meet. You always get a smile and they will get you something to drink like More

by avant,angela3650
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelvin Oladiji, Otis Smith, Jose Lopez

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Mar 10, 2024

94 Nissan of South Holland responded

Hi Avant, thank you for taking the time to leave a review for us at Nissan Of South Holland. We're happy we could meet your expectations! We can't wait to see you again, have a great day. Matt Sappenfield Owner Loyalty Manager

February 15, 2024

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Employee Rating

I went for an oil change and tire rotation and afterwards had to return to be told that my car needed a rear differential. I had no issues prior to coming for the oil change More

by truscorp69
Recommend Dealer
No

Other Employees Tagged: Tyler Roberson

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Feb 17, 2024

94 Nissan of South Holland responded

We're disappointed to hear of the negative experience you had at our location. Our free multi point inspection with your oil change does not inspect your differential. It would have needed to be diagnosed to see the problem. I am sorry this is an inconvenience for you to come back. We hope we do not lose you as our valued customer. Take care and hope to see you with a more positive visit. Matt Sappenfield Owner Loyalty Manager

Feb 17, 2024

truscorp69 responded

In response to your reply, after receiving my oil change, I called the dealership immediately to inform you all of the issue that I was hearing in my car. I was then given an appointment to come in to see what the issue was at that point I was then told that my differential had gone out the price would be $3100. Prior to me coming to your dealership for my routine oil change and tire rotation. I had no issues with my car.

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