The service advisor was friendly, polite and
professional. The Waite time for a service appointment was about 3 to 4 Weeks longer than it should be,and would certainly make me rethink where to g
professional. The Waite time for a service appointment was about 3 to 4 Weeks longer than it should be,and would certainly make me rethink where to go for my next purchase.
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by JP1234
Service Price Transparency
Feb 27, 2025 -
McGovern Hyundai Rt 93 responded
Thank you for sharing your feedback with us. We're glad to hear that our service advisor made a positive impression, but we apologize for the longer wait time at McGovern Hyundai Route 93. We appreciate your patience and will work on improving this aspect of our service!
Sarah was very helpful.
She Explained everything. I look forward to working with her during my next visit.
She Explained everything. I look forward to working with her during my next visit.
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by Conretire19
Service Price Transparency
Feb 20, 2025 -
McGovern Hyundai Rt 93 responded
We're delighted to hear that Sarah provided such helpful service at McGovern Hyundai Route 93. We look forward to welcoming you back for your next visit!
Truly awful for service.
I waited six weeks for an appointment for a known recall issue. They know why the appointment was made. I literally included the link to the recall n
I waited six weeks for an appointment for a known recall issue. They know why the appointment was made. I literally included the link to the recall notice in my appointment request online. I couldn't change the appointment despite conflicts in my schedule because it will be another 6 week wait. I finally get there, and they don't have the parts???? Lost 3 hours of work on a work day for this appointment and they didn't even make sure they had the part they KNEW I needed. So made a new appointment, waiting weeks more, and I now need to reschedule again and can't even get someone to answer the phone. I am so unbelievably frustrated by this entire thing and honestly don't want to buy Hyundai ever again if this is the situation (and it is) when there are known recall issues.
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by Kate
Service was fast and done well, staff were polite and
well trained, no complaints here
well trained, no complaints here
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by mariannamckenzie2015
Service Price Transparency
Jan 20, 2025 -
McGovern Hyundai Rt 93 responded
We are grateful for your positive feedback about McGovern Hyundai Route 93. Thanks so much, Marianna!
Always helpful.
Always providing great service. Very sincere and caring. Would recommend them to friends and family.
Always providing great service. Very sincere and caring. Would recommend them to friends and family.
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by judy
Service Price Transparency
Jan 17, 2025 -
McGovern Hyundai Rt 93 responded
Judy, we're thrilled to hear that you had such a positive experience with the team at McGovern Hyundai Route 93. Thank you for recommending us to your friends and family!
Went in to pick up cross bars for my 2023 Santa fe.
I asked if someone could install them for me. I did not have an appointment. To my surprise, they were able to squeeze me in. Now, that's customer
I asked if someone could install them for me. I did not have an appointment. To my surprise, they were able to squeeze me in. Now, that's customer service! Thank you!!
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by samjuly23
Service Price Transparency
Jan 17, 2025 -
McGovern Hyundai Rt 93 responded
We're delighted to hear that our team at McGovern Hyundai Route 93 could assist you with the cross bars installation on your Hyundai Santa Fe! We always aim to provide top-notch service, even without an appointment. Thanks for sharing your experience!
So far so good with this dealership.
Had a problem with the 12 volt battery on my ionic5. They did another recall and I’m hoping this fixes it. Hyundai needs to make sure this problem is
Had a problem with the 12 volt battery on my ionic5. They did another recall and I’m hoping this fixes it. Hyundai needs to make sure this problem is solved before someone gets killed!
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by deanthornhill2655
Jan 17, 2025 -
McGovern Hyundai Rt 93 responded
Thank you for sharing your experience with McGovern Hyundai Route 93. We're glad to hear the team addressed the issue, and we hope everything is resolved now. Your safety is important to us, so please don't hesitate to reach out if you have any further concerns!
I know I don't have a hyundai but they handled my Genesis
gv80 no problem Manny was great as usual
gv80 no problem Manny was great as usual
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by daniel.costa1373
Service Price Transparency
Jan 13, 2025 -
McGovern Hyundai Rt 93 responded
Thank you for the kind words about our service at McGovern Hyundai Route 93, Daniel! Manny will be happy to hear his expertise made a positive impact. Safe travels in your GV80!
Another positive experience.
Interaction with staff was pleasant& l was inn& out in a timely manner.
Interaction with staff was pleasant& l was inn& out in a timely manner.
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by Morrissey’s Mike M
Service Price Transparency
Jan 12, 2025 -
McGovern Hyundai Rt 93 responded
We're delighted to hear that our team made your McGovern Hyundai Route 93 experience smooth and pleasant!
Service area good.
bought two new vehicles from McGovern Hyundai no follow up from sales team with on a few issues . Very disappointing
bought two new vehicles from McGovern Hyundai no follow up from sales team with on a few issues . Very disappointing
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by John
Service Price Transparency
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