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Tonya Hensley
Tonya Hensley at McCluskey Buick GMC

Tonya Hensley | Page 5

Guest Relations Manager

McCluskey Buick GMC

9673 Kings Automall Drive
Cincinnati, OH 45249

Contact Me
4.5
113 Reviews

Dealership Experience

4 yrs, 6 mos

Industry Experience

26 yrs, 8 mos

Languages Spoken

English English

4.5

113 Reviews

Write a Review

113 Reviews of Tonya Hensley

August 06, 2026

Dealership Rating
Employee Rating

They have a very nice selection of vehicles. Pretty easy to work with, friendly staff. More

by tammyvance
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Aug 06, 2026

McCluskey Buick GMC responded

Our team enjoyed helping you find your new GMC from our wide selection and keeping the purchase process friendly and straightforward. Your kind words about our staff mean a lot to us.

August 06, 2026

Dealership Rating
Employee Rating

Car runs great after major repair. Was quoted $185 for diagnostics, charged me over $300. Was originally quoted $1500 for repairs, then $1850, then when repairs were complete over $230 More

by vlt1152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 08, 2026

McCluskey Buick GMC responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

August 05, 2026

Dealership Rating

Alec did a great job getting me checked in and Tracey did a great job quickly conducting and documenting my Out of State Inspection which I need in order to visit the Warren County Title office. More

by KGODFRE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: NA

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Aug 05, 2026

McCluskey Buick GMC responded

Quick, clear communication is at the heart of how our service department operates. We’re glad your check-in went smoothly and that we could promptly conduct and document your Out of State Inspection. Knowing we helped you prepare for your visit to the Warren County Title office is rewarding.

August 05, 2026

Dealership Rating
Employee Rating

Great customer service and took care of me very well and got what I wanted. More

by graytc718
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Aug 05, 2026

McCluskey Buick GMC responded

Knowing you received great customer service and found the GMC Sierra 1500 you wanted means a lot to our team. Tonya is pleased she could help you secure the right Sierra 1500 for your needs.

August 05, 2026

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Employee Rating

Myw tech was awesome he did a great job and was very informative. He answered all questions and was a great communicator. More

by wilsonbrian13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chuck Maly, Sabrina McCluskey , Mt Tech

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Aug 05, 2026

McCluskey Buick GMC responded

Knowing you found our technician helpful and communicative means a lot to our service team. We’re glad the service on your Chevrolet Silverado 1500 went smoothly for you.

August 05, 2026

Dealership Rating
Employee Rating

Craig did a wonderful job. I’ve used him previously and will continue to. Thanks More

by dlstinefield
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chuck Maly, Sabrina McCluskey , Craig Kinsley

Print
Aug 05, 2026

McCluskey Buick GMC responded

Personalized, attentive care is what our sales team strives for. Knowing you chose us again for your new GMC purchase and plan to return means a lot to our team.

August 04, 2026

Dealership Rating
Employee Rating

Very efficient and communication was clear. Easy to work with. Got my car within 7 days of applying. More

by sweetantigua2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Aug 05, 2026

McCluskey Buick GMC responded

Your note about taking delivery in just seven days reflects our team’s dedication to streamlined service. Knowing that our clear communication and easy process met your needs means a lot to our team. Enjoy every mile in your new GMC.

August 04, 2026

Dealership Rating
Employee Rating

Justin Smith was amazing! He stayed in touch, kept me informed every step of the way, and helped me get out of my Cadillac lease. Goodbye Cadillac, hello GMC Canyon! I couldn' More

by tonyanishime
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chuck Maly, Sabrina McCluskey , Justin Smith

Print
Aug 04, 2026

McCluskey Buick GMC responded

Our sales department is pleased we could help you transition from your Cadillac lease to your new GMC Canyon. Knowing that you felt informed every step of the way means a lot to us. Enjoy your new GMC Canyon!

July 31, 2026

Dealership Rating
Employee Rating

McClusky has always gone above and beyond for us. This is our 4th purchase from them. More

by brunshell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon P., was our sales guy. I dont kniw who Tonya Hensley is.Sales Guy

Print
Aug 01, 2026

McCluskey Buick GMC responded

Thank you so much for your continued loyalty! We truly appreciate you choosing McCluskey for your 4th vehicle purchase. Hearing that we've consistently gone above and beyond means the world to us. We're thrilled Brandon provided you with a great experience, and we'll be sure to share your kind words with him. We also appreciate you pointing out the employee listing—we'll review that to ensure everything is accurate. Congratulations on your new vehicle, and thank you again for being part of the McCluskey family. We look forward to helping you with your 5th purchase when the time comes!

July 30, 2026

Dealership Rating
Employee Rating

Nice and quick deal. Only issue I had was the car was not properly cleaned on the inside and the windows were filthy when I drove away. More

by ar1021
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Jul 31, 2026

McCluskey Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy. We look forward to seeing you again at McCluskey Buick GMC.

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