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Tonya Hensley
Tonya Hensley at McCluskey Buick GMC

Tonya Hensley | Page 12

Guest Relations Manager

McCluskey Buick GMC

9673 Kings Automall Drive
Cincinnati, OH 45249

Contact Me
4.6
143 Reviews

Dealership Experience

4 yrs, 8 mos

Industry Experience

26 yrs, 10 mos

Languages Spoken

English English

4.6

143 Reviews

Write a Review

143 Reviews of Tonya Hensley

June 30, 2026

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Employee Rating

They were very helpful and understanding with all my concerns and questions about the whole process. More

by rbarber0278
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Finance Experience
Recommend Dealer
Yes
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Jun 30, 2026

McCluskey Buick GMC responded

Thanks for sharing that our team was helpful and understanding during your Chevrolet Equinox purchase. We’re pleased we could address all your questions and concerns throughout the process. Enjoy your Equinox and feel free to reach out if anything comes up.

June 30, 2026

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Employee Rating

Everything with the oil change went very well. Providing this service is exactly why we stick with McCluskey‘s. More

by jlzaerr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chuck Maly, Sabrina McCluskey

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Jun 30, 2026

McCluskey Buick GMC responded

Thank you for letting us know the oil change on your GMC Yukon XL went smoothly. We appreciate your loyalty to our service team. We look forward to assisting with your next maintenance visit.

June 29, 2026

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Employee Rating

Awesome person who took very good care of my car. Awesome people all together. Very good care and good commutation. More

by mtj6900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chuck Maly, Sabrina McCluskey

Print
Jun 29, 2026

McCluskey Buick GMC responded

It’s great to hear you were pleased with the care your Chevrolet Traverse received. Our team takes pride in providing thorough service and clear communication. Let us know anytime we can assist you again.

June 29, 2026

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Employee Rating

Courteous, quick and dependable service. I had no difficulty scheduling the appointment either. Would definitely recommend McCluskey. More

by steve_mullen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chuck Maly, Sabrina McCluskey

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Jun 29, 2026

McCluskey Buick GMC responded

Thank you for recognizing our courteous, quick, and dependable service. We’re glad scheduling your Chevrolet service was effortless and appreciate your recommendation.

June 29, 2026

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Super easy and fast. Went in to fix recall and had no issues during the visit More

by jennilou23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 29, 2026

McCluskey Buick GMC responded

Thank you for sharing your feedback about your GMC Terrain recall service. We’re glad Tonya and our service team made the process so quick and straightforward. We appreciate your confidence in us and look forward to serving you in the future.

June 27, 2026

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Employee Rating

The staff is super helpful and friendly. Makes you feel welcome and they tattend to all your needs More

by connorawebster
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Schworer

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Jun 27, 2026

McCluskey Buick GMC responded

Thank you for the five star rating and congratulations on your new Buick. Tonya and our team are delighted to hear you felt welcome and supported throughout your visit. We look forward to welcoming you again.

June 27, 2026

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Totally professional group to work with making car buying fun. Would recommend to my friends. More

by cavoss929
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jun 27, 2026

McCluskey Buick GMC responded

It’s wonderful Tonya and our team could make your GMC Terrain purchase both professional and enjoyable. Thank you for recommending us to your friends.

June 26, 2026

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Employee Rating

Great service. Josh was fantastic gave me all the information I need about the install and how long it would take to finish Let me know when was done and showed m More

by orboone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Donrae

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Jun 26, 2026

McCluskey Buick GMC responded

It’s great to hear that our team made the installation process on your new GMC Sierra 1500 smooth and clear. Tonya is happy you felt informed about the timeline and knew exactly where to find your truck when it was ready.

June 26, 2026

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Employee Rating

Awesome dealership friendly staff very Curtis I would recommend everyone to go there. My sales team was awesome. Thank you again Heather More

by max_deerhunter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Jun 26, 2026

McCluskey Buick GMC responded

Thank you for choosing a used GMC Terrain and for recommending us. We’re glad our team provided friendly, courteous service during your visit.

June 25, 2026

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Employee Rating

Unbelievable transaction! Everything was handled online,car was delivered in 2 days, and everything appears to be as advertised, no surprises. Eric was great thru the whole pro More

by grasshopperlimited
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chuck Maly, Sabrina McCluskey

Print
Jun 25, 2026

McCluskey Buick GMC responded

Thank you for sharing your experience with the Kia Niro EV. We’re glad the online process and two-day delivery went smoothly and matched what you expected. Our team enjoyed supporting you and looks forward to helping again.

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