Tony White | Page 5

Great service from Tony White with our purchase process. Made us feel like valued customers. Made us feel like valued customers. More

by DREAVAA Verified Customer Verified Customer

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We had a great experience purchasing a car! Tony White was very knowledgeable and made the whole experience enjoyable from start to finish. Tony White was very knowledgeable and made the whole experience enjoyable from start to finish. More

by Storck Verified Customer Verified Customer

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We’ve bought our last three cars from Palmer. They always go the extra mile - even after the sale! Wouldn’t buy our Jeeps anywhere else! They always go the extra mile - even after the sale! Wouldn’t buy our Jeeps anywhere else! More

by penny15 Verified Customer Verified Customer

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It was a god experience but took a little too long. Happy with the car Happy with the car More

by CERONEFAMILY18 Verified Customer Verified Customer

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The team was great. I have nothing but nice things to say about Tony and the experience while buying from him. I have nothing but nice things to say about Tony and the experience while buying from him. More

by caoutz19 Verified Customer Verified Customer

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Very fast and friendly service. I was in and out within 30 minutes. Will go back I was in and out within 30 minutes. Will go back More

by dnbeard3 Verified Customer Verified Customer

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Toni was Fantastic and extremely polite! He got us a good deal on a Ram 1500. He got us a good deal on a Ram 1500. More

by COLEERIE28 Verified Customer Verified Customer

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They were all so effective and efficient. They did our service appointment quite easily for us and in a very kind way. They did our service appointment quite easily for us and in a very kind way. More

by veroga1980 Verified Customer Verified Customer

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My salesman, Tony, was great. Really enjoyed talking with him. He sold the car without even selling it. He just exudes honesty and genuineness. My points of dissatisfaction are as Really enjoyed talking with him. He sold the car without even selling it. He just exudes honesty and genuineness. My points of dissatisfaction are as follows: 1) I paid cash for the car, and as soon as the manager realized I was paying cash, he jacked the price up $1000. 2) I couldn't learn the cost of the extended warranty until I'd committed to buying the car--manager said it was a procedural thing--finance covers warranties. 3) My bank has a limit on the amount that can be charged on a debit card. It was too late to go get a certified check by the time the deal was closed. I had already tendered my trade-in, and I asked if the dealership would cover an uber for me to go home and return the next day with a certified check. They wouldn't do the uber, which I thought was odd given the service department always covers ubers when I bring cars for service. In the end, they allowed me to run my debit card for as much as the bank would authorize and complete the transaction the next day (as long as I left my Amex number---LOL). This resulted in a $5000 balance which I called and had run early the next morning. I found management's treatment of me during this portion of the sale a little uncomfortable--like they believed I was shady. Given this is the third new car I've purchased from Palmer, and that I had just paid $3000 for service on my trade-in, I felt they had no reason to doubt I would return with the balance. I've purchased new cars from other dealers where I came back the next day with the whole deposit (Subaru, Ford...) My final point is management pulled my credit report even though I paid for the car in cash. This is pretty minor, but it was an unnecessary hard inquiry. More

by DANIEL_BURKE Verified Customer Verified Customer

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We are happy with the new jeep. Looking forward to keeping it a long time. Thanks! Looking forward to keeping it a long time. Thanks! More

by fsuandvt Verified Customer Verified Customer

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