Tony Sanchez

Claremont Toyota responded

Your time is valuable and it must not be wasted like this. We should have done a much better job of communicating to you that your vehicle was ready. This is something we will be addressing with our team and making sure doesn't happen again in the future. We appreciate you bringing this to our attention and we look forward to providing you with the 5-star service you deserve at your next visit. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Claremont Toyota responded

While happy to see you received quality customer service, we're disappointed services took a bit longer than expected. We appreciate you taking the time to share this and we look forward to completing services in a more timely manner at your next visit. See you then. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Claremont Toyota responded

Byron, We appreciate both your patience and your feedback. We will be looking to complete services in a more timely manner at your next visit and we will take your feedback into account regarding the entertainment on the TVs in the waiting room. We hope your Toyota is treating you well and we hope you have a Happy New Year. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Claremont Toyota responded

We take pride in providing quality service here and it's clear that's not what you've received. When you have a moment to speak, please contact us, as we'd like to learn more about where we've been falling short, as well as the issues you had with the body shop you were referred to. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Claremont Toyota responded

We’re thrilled to hear about your positive experience with Phil. Wishing you a wonderful holiday season and an amazing New Year ahead! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Claremont Toyota responded

We're thrilled to hear that Christina provided you with fast and efficient service. Your satisfaction means a lot to us, and we’re here to help anytime you need. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Claremont Toyota responded

We truly appreciate your loyalty and support over the years. It's wonderful to hear that you've had such positive experiences with us. We're committed to maintaining that high standard for all our customers! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Claremont Toyota responded

Thanks, Edward! We're thrilled to hear you had such a great experience with us. Our team strives to provide top-notch service, and your feedback means a lot. We can't wait to see you and your car again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Claremont Toyota responded

We're thrilled to hear you had a positive experience with our team and found the process organized. Your recommendation means a lot to us. We look forward to serving you again in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Claremont Toyota responded

Thanks for your fantastic feedback! We're thrilled to hear that our team's courtesy and commitment to delivering on promises made a positive impression. Your support means a lot to us, and we're here to keep providing great service! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500