Tony Sanchez
Tony Sanchez at Claremont Toyota
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Tony Sanchez

Service Manager

Claremont Toyota

601 Auto Center Dr
Claremont, CA 91711

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4.6
154 Reviews
4.6

154 Reviews

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155 Reviews of Tony Sanchez

November 21, 2024

Dealership Rating
Employee Rating

Poor communication from staff to customer needs improvement .nno coordination after selling the vehicle .nedd More

by AQUINO_ALFRED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: James Reeder

November 20, 2024

Dealership Rating
Employee Rating

Nice dealership, I’m just surprised that they don’t offer complimentary car washes after a service has been done. More

by RASPM75
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Steve Saad, Fabricio Escobal

Nov 21, 2024

Claremont Toyota responded

Both your business and your feedback are greatly appreciated. Should you like to discuss our car wash policy or have any other concerns, please don't hesitate to contact us. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 19, 2024

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Employee Rating

great costumer service , car finished on time. Jesse N very professional and nice. Everyone is always polite More

by DIANESNOW909
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: James Reeder, Teddy Tobar

Nov 20, 2024

Claremont Toyota responded

Thanks, Diane! We’re thrilled to hear you had a great experience with our team. Jesse and the staff work hard to provide top-notch service, and it’s wonderful to see their efforts recognized. We appreciate your feedback and look forward to serving you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 18, 2024

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I went to the service center for the first 5,000 check up for our Toyota Rav Limited 2024. The service center was so organized and ready to help, answered all my concerns that day and completed the checkup More

by MARGARETGRAY
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: James Reeder, Teddy Tobar

Nov 19, 2024

Claremont Toyota responded

Thank you, Margaret! We’re thrilled to hear about your positive experience at our service center and with Joseph. Our team strives to provide exceptional service, and it’s great to know we met your expectations. We appreciate your support and look forward to serving you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 13, 2024

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Totally satisfied! People posited, eating period reasonable! Place clean. Very good management! Will totally purchase any of my future Toyota vehicles if I ever need an More

by ISHAN.WANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Reeder, Teddy Tobar

Nov 14, 2024

Claremont Toyota responded

Ishan, we’re thrilled to hear you had such a positive experience! Your satisfaction means the world to us, and we appreciate your kind words about our team and facility. Looking forward to helping you with your future Toyota purchases! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 13, 2024

Dealership Rating
Employee Rating

Claremont Toyota is always in its best performance! Every time I went for my car service I am always completely satisfied. Every one polite, friendly, service time very good. More

by ISHAN.WANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Reeder, Teddy Tobar

Nov 14, 2024

Claremont Toyota responded

Ishan, thank you for your fantastic review! We're thrilled to hear that our team consistently meets your expectations. Your satisfaction is our priority, and we appreciate your trust in us for your car service. Looking forward to serving you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 13, 2024

Dealership Rating
Employee Rating

I had taken my RAV4 for an oil change since the sticker they provided said it was due, the vehicle also advised maintenance needed when I arrived they said no oil change was needed yet but it still needed More

by ARIZ1104
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Nov 13, 2024

Claremont Toyota responded

It's vital that we're providing accurate service and it's clear that did not happen. When you have a moment, please contact us, as we'd like to go over all of the services that were completed at your latest visit and take care of any that were overlooked. We look forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 12, 2024

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Employee Rating

The service was excellent. I was very pleased with their work on my vehicle. Will come back for service again. More

by 2206TSOMARIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Reeder, Teddy Tobar

Nov 13, 2024

Claremont Toyota responded

We're thrilled to hear you had a great experience and are happy with our service. We look forward to seeing you again for your next vehicle needs! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 07, 2024

Dealership Rating
Employee Rating

Very professional and always keep you informed . Usually they have a complimentary car wash but this time nothing More

by JODIZONJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2024

Claremont Toyota responded

We're happy to see you receive both quality service and communication here. Should you like to discuss our car wash policy or anything else, please don't hesitate to contact us. We're always happy to help. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 07, 2024

Dealership Rating
Employee Rating

i like this dealership, good service, i like the coffee and the waiting area, clean More

by MAXIKEAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Reeder, Teddy Tobar

Nov 08, 2024

Claremont Toyota responded

Thanks for the great feedback! We're thrilled you enjoyed our service and found the waiting area comfortable. We aim to create a welcoming environment for all our customers. Your support means a lot to us! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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