BCS Toyota is the ONLY Toyota dealership I deal with!
Everything is great from the management team all the way to the service department! Top notch service all the way around!
Everything is great from the management team all the way to the service department! Top notch service all the way around!
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by kzuniga1012
Jul 14, 2025 -
Bryan College Station Toyota responded
It’s wonderful to know you consistently experience top-notch service with us. We are grateful for your trust and loyalty!
Customer Relations Manager
customerservice@purdygroupusa.com
I usually speak with Tony, but since he was out, I spoke
with Tanner, and He gave the same quality of service as Tony.
I do not recall his last name, but he came out of the sales area where I was sitting.
with Tanner, and He gave the same quality of service as Tony.
I do not recall his last name, but he came out of the sales area where I was sitting. He offered me some water and asked if I needed anything. My laptop had just died, and he allowed me to use his phone plug to recharge my laptop while waiting for my vehicle. He didn't have to do it, but he did, and I appreciate that. His name tag said Michael or Mike, but the picture of Brandon Toledo looks like him. I am not sure, but He gets (5) stars for his kindness. Also, there is a young lady who stands out to wash the windshield when the cars pull up. I do not remember what she told me her name was, but I forgot my hot tea in the vehicle. She graciously went to get my tea out of the car from where the mechanics were, she went to get it with a smile, and came back and gave me my tea with a smile. I am so appreciative of her smile and superb customer service towards me.
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by speterson6
Verified Customer
Verified Customer
Service Price Transparency
Jul 07, 2025 -
Bryan College Station Toyota responded
Your feedback is appreciated. It’s rewarding to hear how our staff, from Tanner to the young lady who assisted you, delivered exceptional service with a smile. We are glad they could make a positive difference during your visit.
Customer Relations Manager
customerservice@purdygroupusa.com
Tony always takes care of the Lexus!
Gets me in whether by appt or drive in. Super appreciative! Thanks Tony!
Gets me in whether by appt or drive in. Super appreciative! Thanks Tony!
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by LESTER.MELINE
Verified Customer
Verified Customer
Service Price Transparency
Jun 23, 2025 -
Bryan College Station Toyota responded
Thank you for sharing your experience! It’s wonderful to hear that Tony consistently provides reliable and accommodating service. We're glad you’re well taken care of and look forward to seeing you next time!
Customer Relations Manager
customerservice@purdygroupusa.com
I was pleased with the service I received when getting
the maintenance work done on my Toyota Sienna van recently. Both Tony Rogers and Carey Hausenfluck kept me informed and answered my questions to my s
the maintenance work done on my Toyota Sienna van recently. Both Tony Rogers and Carey Hausenfluck kept me informed and answered my questions to my satisfaction and were pleasant to deal with. I would recommend this dealership to others.
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by MARILYNWATSON9430
Verified Customer
Verified Customer
Service Price Transparency
Jun 20, 2025 -
Bryan College Station Toyota responded
Thank you for sharing your experience. We are glad Tony and Carey kept you well-informed and made the process smooth and pleasant. We appreciate your recommendation and look forward to assisting you again.
Customer Relations Manager
customerservice@purdygroupusa.com
Very good and very friendly people.
Also the comfort in the facility while we waited was good and very comfortable.
Also the comfort in the facility while we waited was good and very comfortable.
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by robertables47
Verified Customer
Verified Customer
Service Price Transparency
Jun 03, 2025 -
Bryan College Station Toyota responded
Thank you for your kind words! We are glad you found our team friendly and enjoyed the comfort of our facility while you waited. We appreciate your feedback!
Customer Relations Manager
customerservice@purdygroupusa.com
Russell Karli is a very friendly and professional.
He is the main reason I service my Toyotas there.
He is the main reason I service my Toyotas there.
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by bcs0
Verified Customer
Verified Customer
Service Price Transparency
May 27, 2025 -
Bryan College Station Toyota responded
Russell will be glad to know his professionalism and friendly approach have made such a strong impression. We are fortunate to have him on the team and appreciate you choosing to service your Toyotas with us.
Customer Relations Manager
customerservice@purdygroupusa.com
James in Sales and Manny in Service are great!
Thank you for taking such great care of our RAV4. Love all the follow-up.
Thank you for taking such great care of our RAV4. Love all the follow-up.
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by terri.l.robbins
Verified Customer
Verified Customer
Service Price Transparency
May 19, 2025 -
Bryan College Station Toyota responded
Thank you for your feedback! We are pleased to hear that James and Manny provided excellent support for your RAV4. Their dedication to customer care and thorough follow-up exemplify our commitment to quality service. We look forward to assisting you again in the future.
Customer Relations Manager
customerservice@purdygroupusa.com
Mr Tony is an excellent service tech and very
knowledgeable and I love Toyota Corolla is very dependable car I’m going to purchase another one in the future
knowledgeable and I love Toyota Corolla is very dependable car I’m going to purchase another one in the future
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by RAYBURNGR
Verified Customer
Verified Customer
Service Price Transparency
May 12, 2025 -
Bryan College Station Toyota responded
Thank you for your kind words! We are glad Tony provided excellent service and that you're enjoying your Toyota Corolla. It is great to hear you are considering another one in the future—we will be here whenever you are ready!
Customer Relations Manager
customerservice@purdygroupusa.com
Polite, responsive and on time.
A pleasant experience. Consistent performance. Long time customer. Will return.
A pleasant experience. Consistent performance. Long time customer. Will return.
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by THESTIVERS
Verified Customer
Verified Customer
Service Price Transparency
Apr 28, 2025 -
Bryan College Station Toyota responded
Thank you for your continued loyalty! We are glad to hear your experience was pleasant and consistent. We look forward to welcoming you back again!
Customer Relations Manager
customerservice@purdygroupusa.com
My car is running much better than it was.
My car needed this service glad I was able to go In and get it done.
My car needed this service glad I was able to go In and get it done.
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by mmilton5
Verified Customer
Verified Customer
Apr 11, 2025 -
Bryan College Station Toyota responded
We are glad to hear that your car is running much better after the service! It is great that you were able to get everything taken care of. Thank you for choosing us, and we look forward to helping you keep your car in top condition in the future!
Customer Relations Manager
customerservice@purdygroupusa.com