Tony Francisco | Page 5

The service was on time, very professional and reasonably priced. I was kept apprised by the service manager during this process which I truly appreciated. priced. I was kept apprised by the service manager during this process which I truly appreciated. More

by qltnrn Verified Customer Verified Customer

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There service department s good and the communication and updates with the customer is great and updates with the customer is great More

by ljhickey Verified Customer Verified Customer

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Easy to work with and communicate with. Ease of drop off and pick up a definite plus. Ease of drop off and pick up a definite plus. More

by phalza Verified Customer Verified Customer

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Friendly staff and quick service. on my Buick Encore. Waiting area was nice with coffee etc. on my Buick Encore. Waiting area was nice with coffee etc. More

by mmang2758 Verified Customer Verified Customer

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Very thorough as well as efficient was b kept in loop of what was going on highly recommendable what was going on highly recommendable More

by kushnfieldmob Verified Customer Verified Customer

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Consistently delivering quality service with a personable staff and timely completion. Easy and efficient access via the text line. staff and timely completion. Easy and efficient access via the text line. More

by Alan Hopkins Verified Customer Verified Customer

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Everyone there is great. They were prompt, courteous,skilled and made the process simple. Thanks They were prompt, courteous,skilled and made the process simple. Thanks More

by tkoch1957 Verified Customer Verified Customer

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I is a great place. The staff is wonderful. I love all of the staff. The staff is wonderful. I love all of the staff. More

by jpaulik0602 Verified Customer Verified Customer

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I came to my appointment 2 days after having shoulder replacement surgery - when I arrived I had to park outside, because both lanes in service bay were full… this wasn’t a problem until, while trying to replacement surgery - when I arrived I had to park outside, because both lanes in service bay were full… this wasn’t a problem until, while trying to carry all of belongings to get to service desk, in one arm, the tech walking through the service bay made eye contact with me, and shut the garage door in my face before I could get inside… after walking around the side door to get in, I stood for 15 minutes in front of the 3 service techs typing in their computers (none were even on the phone) & no one addressed me - finally, I caught one of the service advisor’s eye & asked if he could take care of me… nope, he wasn’t my assigned advisor & I would just have to wait for mine (note: I specifically did not pick an advisor when making appointment) After leaving my car & taking shuttle home - 6 hours later, I still hadn’t heard from anyone & called to find out that my truck was already done… after being told shuttle wasn’t available for the rest of the day due to closing soon, I hired an Uber back to get my truck, where I then received a bill that included a $183 fuel filter - that I was told was $79 by the tech that called to get my authorization - when I questioned the cost, I was told “well, you didn’t ask how much labor would be”…. Really - this is your business practice? If there was any other place I could get my truck serviced while under warranty, I would do it after this experience I have a very expensive truck, with an engine (turbo diesel) that I’m not very comfortable with, and not having a reliable local dealer will certainly make this my last GM vehicle David Cook More

by dbc1219 Verified Customer Verified Customer

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Good service in good time. Why do you make me type 15 words? Silly. Need one more. Silly. Why do you make me type 15 words? Silly. Need one more. Silly. More

by MJSMITH1124 Verified Customer Verified Customer

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