Tony Francisco | Page 3
Service Advisor
Barker Buick GMC Cadillac
2030 E Ireland Grove Road
Bloomington, IL 61704
72 Reviews
Write a Review72 Reviews of Tony Francisco
March 20, 2026
The dealer is punctual and provides quality work. I would highly recommend them for buying or servicing a car. I would highly recommend them for buying or servicing a car. More
Other Employees Tagged: Brian Eden
March 19, 2026
The staff is always pleasant. The only issue I had this time was the length of time I was there waiting for an oil change. It was over on hour which seemed too long. The only issue I had this time was the length of time I was there waiting for an oil change. It was over on hour which seemed too long. More
Other Employees Tagged: Bill Shoemaker
March 18, 2026
Brian and Tony are very pleasant, knowledgeable, and helpful. They are good at explaining what’s wrong and providing options. I had to wait a week and a half to obtain a service appointment for a check helpful. They are good at explaining what’s wrong and providing options. I had to wait a week and a half to obtain a service appointment for a check engine light. I was scheduled by Shane for service on a vehicle we no longer own, as it was totaled. When I discovered this, I was told it is my responsibility to tell the dealership the correct vehicle, as there is no way to remove or flag the unused vehicle from our record. I had to wait 20 minutes to check in on a prescheduled appointment. I was on crutches and no one offered me a seat! The service area is confusing which check in station to go to, as that is not made clear. The shuttle service driver was very pleasant and efficient. I did not have to wait long for a ride to my destination. My vehicle appears to have been serviced correctly. More
Other Employees Tagged: Brian Eden
March 11, 2026
Overall the experience was good, however, when I got there the main guy at the desk was on a call with a customer and multiple other guys came through and no one talked to me. Finally a guy came in and there the main guy at the desk was on a call with a customer and multiple other guys came through and no one talked to me. Finally a guy came in and asked if I was the 3:00 appt for an oil change and said in the future I should pull my car in the bay. I had not been told that in the past so I was unaware. More
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