Tony Bonessa
Tony Bonessa at Webb Hyundai Highland

Tony Bonessa | Page 14

Assistant Service Advisor

Webb Hyundai Highland

9236 Indianapolis Boulevard
Highland, IN 46322

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4.7
163 Reviews
4.7

163 Reviews

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163 Reviews of Tony Bonessa

June 29, 2024

Dealership Rating
Employee Rating

They are liars and they suck will never purchase anything from them again horrible customer service More

by lainababy87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 01, 2024

Webb Hyundai Highland responded

Thank you for taking the time to share your feedback with us, we are sorry that this happened a Manager may reach out to you to discuss this further. Please email dana@webbcars.com with your contact information.

Jul 03, 2024

Webb Hyundai Highland responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

June 26, 2024

Dealership Rating
Employee Rating

The dealership is friendly and courteous. Work is performed in a timely fashion Hours are convenient More

by urbanczykjlm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jori Hazel

Jun 27, 2024

Webb Hyundai Highland responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 20, 2024

Dealership Rating
Employee Rating

Great service and people! Got me in and out in a timely manner. Helpful in resolving my issue. More

by tamagliocca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cindy Kobiela, Anthony Rivera , Jori Hazel, Brittany Vegas

Jun 21, 2024

Webb Hyundai Highland responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Webb Hyundai Highland to be a positive one. Please don't hesitate to reach out if you need anything else.

June 18, 2024

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Employee Rating

I made an appointment for an oil change at 12 noon. I watched out the waiting room window and saw my car moving up a huge line of cars. I saw them take my car into to the mechanic’s bay about 1pm. More

by pamela.stanberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Anthony Rivera , Jori Hazel, Brittany Vegas

Jun 19, 2024

Webb Hyundai Highland responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Jun 22, 2024

Webb Hyundai Highland responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

June 17, 2024

Dealership Rating
Employee Rating

He returned my car within the 2 hour window as promised. I dropped off my car early and it exceeded my expectations. I enjoyed the granola bar and hot chocolate while I waited. She called me and left a mes More

by jbereda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2024

Webb Hyundai Highland responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Glad we were able to get you in and out and that you could enjoy some snacks while you waited! Thank you for choosing Webb Hyundai Highland.

June 15, 2024

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Employee Rating

Friendly, efficient service. Keeps you up to date on progress on the work being done on your vehicle. More

by karin1067
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cindy Kobiela, Anthony Rivera , Jori Hazel, Brittany Vegas

Jun 17, 2024

Webb Hyundai Highland responded

Thank you, Karin! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Webb Hyundai Highland.

June 14, 2024

Dealership Rating
Employee Rating

Such Great service in both advisor and technician. I Will be coming back for future services. More

by EDENSPERUGACHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cindy Kobiela, Anthony Rivera

Jun 17, 2024

Webb Hyundai Highland responded

Thanks for sharing about your experience with Webb Hyundai Highland. We appreciate your business and hope to see you again soon!

June 12, 2024

Dealership Rating
Employee Rating

Great experience! Skilled Technicians. Friendly and approachable staff. Look forward to next visit. This is my usual experience. More

by P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cindy Kobiela

Jun 13, 2024

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

June 11, 2024

Dealership Rating
Employee Rating

Great customer service, service was done in a timely manner, very nice waiting area with refreshments More

by Natbur1017
Recommend Dealer
Yes
Jun 11, 2024

Webb Hyundai Highland responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Webb Hyundai Highland, we look forward to having you as a valued customer for many years to come!

June 10, 2024

Dealership Rating
Employee Rating

Winning for an oil changod home. Check the oil is a quart and a 1/2 over. Had to let come out the first time. I went was minus a so this dealership sucks, you lost a customer. More

by 1955schwinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 10, 2024

Webb Hyundai Highland responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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