Tony Bonessa | Page 13

I love this dealership. The service is amazing and the people are always friendly and welcoming. The service is amazing and the people are always friendly and welcoming. More

by mike345blue Verified Customer Verified Customer

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They provided prompt and reliable service. Please keep up the good work, I am loyal customer. Please keep up the good work, I am loyal customer. More

by lewistyrone Verified Customer Verified Customer

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Great team! Very polite and respectful.Everyone is very informative about the information on your vehicle! Very polite and respectful.Everyone is very informative about the information on your vehicle! More

by janko13 Verified Customer Verified Customer

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A little disappointed about how long it took to get a part that I was told would take 2 days to get. Almost a week later (6 days) we had to bring the car up to service 2 times so not very convenient but part that I was told would take 2 days to get. Almost a week later (6 days) we had to bring the car up to service 2 times so not very convenient but once the part was received service was quick so I really appreciate that! I am not sure if this the right place to post this but Isaiah (I believe a porter) was ABSOLUTELY AMAZING!!! He was so helpful when he essentially didn’t have to be. He went above and beyond to help me when I showed up to drop off my car after service hours. He was so considerate and offered to get me out of the heat and offered a cold drink while he needed to find paperwork I needed to fill out. Every company needs an Isaiah!! He went above and beyond!! Give him a high five from me!! He was the sweetest! We also were out in the lot looking at the new Santa Fe when Kevin Z. Came out to talk to us. We are not in the market for a new car just yet but when we are I would love to deal with Kevin! He was personable and professional! More

by ginaw198421 Verified Customer Verified Customer

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When we talk to people, they are very good. We do have problems contacting personnel. We live over an hour distance and it is not possible to drive to your location when your phones go unanswer We do have problems contacting personnel. We live over an hour distance and it is not possible to drive to your location when your phones go unanswered. More

by paulb8 Verified Customer Verified Customer

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The communication for the dealership was terrible. They had my car for two days before they realized that it was at the dealership. It was 6 weeks before they even diagnosed what was wrong with my car They had my car for two days before they realized that it was at the dealership. It was 6 weeks before they even diagnosed what was wrong with my car due to being short staffed. I had to file a complaint with the BBB before Anthony stepped in and pushed my car along. He did offer me a loaner since they had my car for so long so that was a plus. It took them a total of 10 weeks maybe a total of 12 to fix my car and when I put my car in Reverse the transmission still makes this noise that it’s not supposed to make. I don’t want to take it back because I’m afraid of how long they’ll keep the car again 😩. More

by campbellashleyv Verified Customer Verified Customer

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The service was amazing and efficient. Will recommend all my family and friends to come here to purchase Will recommend all my family and friends to come here to purchase More

by que41286 Verified Customer Verified Customer

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Tony was helpful, knowledgeable and professional. My vehicle was finished on time. While I was waiting, I visited the parts department to make a purchase and was equally pleased with Isaak and his e My vehicle was finished on time. While I was waiting, I visited the parts department to make a purchase and was equally pleased with Isaak and his excellent customer service. More

by bonnie4ap Verified Customer Verified Customer

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Dealership completed my recalls professionally and service department were professional at the two times I came in service department were professional at the two times I came in More

by bcopp1951 Verified Customer Verified Customer

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I have had problems with my car for 2 yrs . They had to even put a new engine but it’s still not right .Im so scared to drive my car .i want to write to corp They had to even put a new engine but it’s still not right .Im so scared to drive my car .i want to write to corp More

by cecy422 Verified Customer Verified Customer

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